Quality Control Specialist (49695)

Big Town Concrete; Irving (TX); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Paycom in Irving, TX seeks a Quality Control Specialist to manage day-to-day QC/QA functions, ensure compliance with ACI/ASTM, and support mix design quality. You will collect data, review materials, and communicate quality matters to leadership.

The role supports the Director of QC, elevates customer perceptions, and helps prevent lost loads with thorough submittals and root-cause analysis. Strong writing and collaboration are essential.

Qualifications

• Associates or Bachelor's degree or equivalent combination of experience/education in concrete industry
• 3 to 5 years of related experience in aggregate and concrete QC management
• Ability to compile and analyze information and write clear reports
• Proficient in English reading, writing and communication

Responsabilités

• Implements QC/QA processes to maintain compliance with industry standards
• Utilize software to collect, review and analyze materials and mix designs
• Manage ACI certifications for the division
• Inspect plants and perform audits to ensure policy compliance
• Investigate customer complaints and provide data-backed responses
• Visit job sites to address quality control issues and educate field teams

Connaissances

Information analysis

Reporting

Written communication

Customer service

Quality awareness

Multitasking

Problem solving

Reading/comprehension

Formation

Associates or Bachelor’s degree or equivalent combination of experience/education in concrete industry

Description du poste

Job Details: Job Location: Irving, TX 75038, Position Type: Full Time, Education Level: 2 Year Degree, Travel Percentage: Up to 25%, Job Shift: Any, Job Category: Admin - Clerical

PURPOSE

This position will work under the direction of the Director of QC and is accountable for the daily functional aspects of quality control and quality assurance, inspection, testing services, studying and resolving technical issues, management of related issues, and the communication of quality related matters with respect to testing of production materials, to ensure compliance for ready mix plant facilities. The Quality Control Specialist will assist BTC and the Director of QC in elevating the customer’s perception and general quality of our mix designs, achieving the elimination of lost loads, and the generation of backup data necessary for mix optimization.

ESSENTIAL FUNCTIONS

• Implements all processes and procedures of Quality Control Program as directed by the Director of QC to maintain compliance with ACI and ASTM processes and procedures.
• Utilize specialized software to collect, review and analyze materials, mix designs and performance.
• Manage maintenance ACI Certifications for the division.
• Partners with BTC Leadership and Director of QC to plan, implement, upgrade, the processes and procedures in quality assurance and control.
• Review plans and specifications with sales team to determine the best products for the project.
• Partners with Director of QC to oversee the submittal and qualification process and address any specific project requirements.
• Compiles customer project submittal packages and reviews with Director of QC for approval.
• Analyzes accuracy of plant batching and provides recommendations for improvement.
• Performs plant audits to ensure plants comply with technical policies and company processes and procedures.
• Investigates customer complaints thoroughly and provides data and documentation to BTC leadership to determine appropriate responses.
• Visit job sites to respond to quality control issues and to ensure that technical services, standards, and procedures are being followed.
• Look for root causes of problems and utilities problems as a means of educating field team members about the principles of quality production.
• Maintain certifications for self

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to compile and analyze information
• Understands related compliance rules, regulations, laws
• Ability to write clear, informative reports that highlight findings
• Excellent verbal and written communication skills
• Engage with customers to understand their expectations and requirements
• Knowledge outlining quality standards in accordance with industry standards
• Ability to multitask
• Problem resolution
• Ability to work under pressure
• Act with unyielding integrity
• Exhibits good interpersonal and customer service skills
• Must be able to read, write, speak, and understand English

QUALIFICATIONS

• Education: Associates or Bachelor’s degree or equivalent combination of experience/education in concrete industry
• Experience: 3 to 5 years of related experience aggregate and concrete industry and relevant quality control management experience

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and reach with hands and arms. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; climb or balance; and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities may be required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRON

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is frequently exposed to extreme heat. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; risk of electrical shock; and vibration. The noise level in the work environment is usually loud.