Quality Control Manager (USACE)

Tigua Inc.; Charlotte (NC); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

401(k) benefit

Health insurance

Life insurance

Vision insurance

Vacation time

Sick time

Job summary

A leader in quality management services is seeking a Quality Control Manager in Charlotte, North Carolina. This role is vital for ensuring compliance with quality standards across various sites. Qualified candidates should have over 3 years of relevant experience, excellent analytical and leadership skills, and the ability to communicate effectively. The position offers negotiable pay and essential health benefits along with opportunities for professional growth. Travel for offsite assignments may be required.

Qualifications

• Minimum 3 years of relevant experience in quality control management.
• Must have authority for assuring performance objectives.
• Strong analytical and communication skills.

Responsibilities

• Serve as primary quality authority for contract compliance.
• Conduct quality audits and performance evaluations.
• Develop and maintain quality metrics for reporting.
• Use data‑driven trend analysis with CSS checklists and dashboards.
• Conduct quality audits and preventive action reviews.
• Communicate findings promptly to the PM and government representatives.
• Facilitate QC meetings and track corrective actions.
• Maintain enterprise quality metrics and documentation.
• Collaborate with PM and SSHO while maintaining independent oversight.
• Foster a culture of quality through training and accountability.

Skills

Quality management

Leadership

Data analysis

Education

Bachelor's degree in QA/Engineering/Business

Tools

Power BI

SharePoint

CSS (Contract Support System)

Job description

Position Summary

The Quality Control Manager (QCM) will serve as the primary authority for ensuring contract performance objectives, standards, and deliverables are met across all 81st Readiness Division (RD) sites. This position is contingent upon contract award and plays a critical role in maintaining mission readiness, service consistency, and compliance with the contract’s Quality Assurance Surveillance Plan (QASP) requirements.

Duties and Responsibilities

• Serve as the primary quality authority with full responsibility for contract compliance, performance standards, and deliverable verification.
• Direct and maintain a standardized Quality Control (QC) Program across all sites under the 81st RD’s area of responsibility.
• Develop, implement, and continually improve a Quality Control Plan (QCP) consistent with contract requirements and aligned with the government’s Quality Assurance Surveillance Plan (QASP).
• Employ continuous inspection processes and data‑driven trend analysis using mobile Contractor Support System (CSS) checklists and digital dashboards.
• Conduct quality audits, performance evaluations, and preventive‑action reviews to identify systemic issues and implement effective corrective measures.
• Ensure inspection findings and trend data are communicated promptly to the Program Manager and government representatives.
• Facilitate regular QC meetings to evaluate performance results, discuss process improvements, and validate corrective action outcomes.
• Develop and maintain enterprise‑wide quality metrics and performance documentation for reporting to the COR/Stakeholders.
• Collaborate closely with the Program Manager (PM) and Site Safety and Health Officer (SSHO) while maintaining independent oversight per contract requirements.
• Foster a culture of quality excellence through training, awareness, and accountability across all contract sites.

Required Qualifications

• The Contractor shall provide a QCM who has full authority and responsibility for assuring performance objectives and standards identified in this contract are met.
• The QCM must have a minimum of 3 years of satisfactory and relevant experience at a comparable level of responsibility in projects of similar size, scope, and complexity.
• Must pass a background screen.

Preferred Qualifications

• Bachelor’s degree in Quality Assurance, Engineering, Business Administration, or a related technical discipline.
• Demonstrated experience managing quality programs in DoD, USACE, environments.
• Strong understanding of FAR 52.246‑1 Quality Assurance, inspection protocols, and federal QC documentation standards.
• Proven ability to employ data‑driven methodologies for identifying performance trends and implementing preventive actions.
• Excellent analytical, communication, and leadership skills, with the ability to drive cross‑functional quality initiatives.
• Proficiency with Contractor Support Systems (CSS), SharePoint, and Microsoft Power BI for QC reporting and analysis.

Pay

Negotiable

Location

81st Readiness Division – Multiple sites including Charlotte, Concord, Cary, Garner, High Point, Lumberton, Salisbury, Wilson, Winston‑Salem, Knightdale, Florence (SC), Myrtle Beach (SC).

Physical and Technical Environment

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift to 40 pounds at a time.
• Must be able to travel to offsite assignments.
• 401(k) benefit.
• Health insurance.
• Life insurance.
• Vision insurance.
• Vacation time.
• Sick time.

EEO Statement

(The right is reserved under provisions PL 93‑638 Section (b), (f), (g), (i), 20 USD450 Indian Self Determination and Education Assistance Act of 1974 to give PREFERENCE AND OPPORTUNITY for employment, training, and contracts to Indians)