Quality Control Manager

Paris Baguette - Support Offices (South); Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Free Cake for your Birthday

Medical, Dental, Vision benefits

401K Retirement Plan

Paid time off, paid Holidays

Job summary

Support Offices (South) is seeking a Quality Control Manager to ensure food safety and quality across its cafes. The selected candidate will audit compliance standards and coach teams on maintaining high-quality standards. Ideal applicants should hold a related bachelor’s degree and have 1-2 years of relevant experience in food production.

We offer competitive compensation, health benefits, and a culture focused on performance and teamwork.

Qualifications

• 1-2 years of relevant experience in food production or quality control.
• Understanding of food production techniques and safety practices.
• Exceptional organizational skills required.

Responsibilities

• Ensure compliance with food safety standards across cafes.
• Coach café teams on quality adherence and corrective actions.
• Audit suppliers and inspect products for compliance.

Skills

Food safety knowledge

Quality assurance expertise

Communication skills

Team leadership

Data analysis

Education

Bachelor’s degree in Food Science, Engineering or Business Administration

Job description

Reports to: Director of Quality Control

With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone.

If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team!

WHAT WE ARE HUNGRY FOR

The position of Quality Control Manager is responsible for auditing Paris Baguette’s standards for all our food, baked products, and beverages while ensuring all-around quality assurance for such products across all of our cafes, with an emphasis on ensuring compliance to company policies and procedures, food safety standards, government regulations, and following up that we are using best practice standards and continually improving programs in place.

KNOWLEDGE AND RESPONSIBILITIES

• Champion adherence of all elements of the food safety and quality roadmap to ensure integration in all cafes.
• Coach and advise the café teams to ensure an adherence to all Company standards regarding quality.
• Monitor progress on opportunities and follow up with café teams to ensure corrective actions are taken to address issues where needed.
• Partner with café production teams and district production managers to provide any necessary feedback to ensure consistency in production standards.
• Address non-compliance concerns by supporting district managers and district production managers with follow up suggestions for corrective actions needed in cafes based on assessments and visits.
• Support café production teams and District Production Managers by reinforcing updates and product specification changes as necessary.
• Audit external suppliers for food safety, food quality, and ingredient specification compliance.
• Inspect ingredients, packaging materials, and finished products for compliance with company standards and specifications.
• Help conduct studies to identify problems, potential problems, or continuous improvement opportunities relating to food quality and food safety.
• Utilize data collection, trend information, and analysis to drive continuous improvement
• Format and compose weekly, monthly and annual QC quality and food safety reports
• Performs other related duties and special projects as assigned

WHAT YOU NEED TO HAVE

• Related bachelor’s degree, preferably in Food Science, Engineering or Business Administration
• At least 1-2 years’ relevant experience
• Knowledge of food production processes, sanitation, quality programs
• Knowledge of food production techniques, food microbiology and food sanitary safety practices and procedures
• Flexible, adaptive, upbeat, open and visible work style, with a successful track record of supporting operations leaders across a large geographically decentralized portfolio
• Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members and franchisee relationships
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment
• Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high-performance standards
• High emotional intelligence with the ability to work with, and support diverse teams by being highly empathetic, intuitive, self-motivated and driven
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment
• Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture
• Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings

SWEET BENEFITS

• Competitive compensation
• Free Cake for your Birthday
• Medical, Dental, Vision benefits
• 401K Retirement Plan
• Paid time off, paid Holidays
• High Performance Culture