Quality Control Inspector

Socket.dev; Brookfield (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Waterworks in Brookfield, CT is seeking a Quality Control Inspector to uphold our high standards in luxury plumbing and furnishings. This on-site role supports our made-to-order program and outsourced finishing processes.

You will develop QC processes, evaluate product quality, perform tests, and document issues. You’ll collaborate with Product Support, Development, Assembly, and suppliers to drive improvements and ensure customer satisfaction.

Qualifications

• 2+ years of quality control experience in metal consumer products.
• Experience with manufacturing inspections.
• Strong oral communication skills.
• Proficient with Microsoft Office; Excel experience a plus.
• Experience with quality system audits.
• Commitment to customer satisfaction.
• Ability to stand for long periods.
• Ability to lift up to 50 pounds.
• Willing to pursue ongoing development.

Responsibilities

• Develop and maintain quality control processes aligned with Waterworks' standards.
• Evaluate aesthetics and functionality of plumbing and furnishings.
• Conduct tests and inspections, identify defects, and drive improvements.
• Collaborate with Product Support, Development, Assembly, and suppliers.
• Maintain detailed records of quality issues and resolutions.
• Communicate findings to inform product development and supplier performance.
• Perform other duties as assigned.

Skills

Quality control

Metal products

Inspection

Communication

Excel

Microsoft Office

Audits

Stamina

Material handling

Tools

Excel

Job description

About Waterworks

When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.

What We Provide

What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.

The Role

Join our Quality Team and help shape the high standards in luxury plumbing and furnishings. We’re looking for a detail-oriented and quality-driven Quality Control Inspector to ensure our products meet the exceptional standards our customers expect. In this role, you’ll play a key part in maintaining the integrity of our made-to-order plumbing program and outsourced metal finishing and assembly processes.

This role is an on-site position based at our Distribution Center in Brookfield, CT working in a warehousing environment.

Responsibilities

• Develop and maintain quality control processes that align with Waterworks’ high standards and company-wide practices.
• Evaluate the aesthetic and functional quality of our plumbing and furnishings to ensure they meet design and performance expectations.
• Conduct tests and inspections, identify imperfections, and collaborate on solutions to continuously improve product quality.
• Work closely with Product Support, Product Development, Assembly, and external suppliers to uphold quality expectations.
• Maintain detailed records of quality issues and resolutions, contributing to ongoing process improvements.
• Communicate findings and insights that help shape product development and supplier performance.
• Perform other duties as assigned.

Requirements

• 2+ years prior experience in Quality Control for consumer product manufacturer dealing with metals
• Inspection experience in a manufacturing environment desirable
• Demonstrated exceptional oral communication skills
• Proficiency in Microsoft Office; the ability to manage data in Excel a plus
• Experience with quality system audits
• Demonstrates a passion and a responsibility for consumer satisfaction
• Ability to stand for extended periods
• Ability to lift up to 50 pounds
• Willingness to continually embrace personal and professional development

Our Values

Be Authentic:Engage in real conversations. Communicate honestly with respect and professionalism.

Raise The Bar:Share ideas to uphold our standard of excellence. Never settle for less than the best.

Own It:Be responsible for your results. Empower yourself and others to step forward and lead.

Partner For Perfection:Collaborate with peers and teammates to deliver superior service to our clients.

Love What You Do & Do What You Love: Generate excitement and enthusiasm for our brand and company.

Waterworks is committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role. Final offer amounts are determined by multiple factors including candidate's experience and expertise and may vary from the amounts listed above.

Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.