Quality Control Administrator (exp needed)

Bond Consultants Group; Ohio; On-site; USD 32,000 - 48,000; Full time

Job summary

Bond Consultants Group is seeking an Administrative/Clerical Assistant to liaise between branch-location personnel and overseas customers. You will handle inquiries, document in AIAG formats, and maintain comprehensive records of interactions and actions.

The role requires strong communication, MS Office proficiency, and attention to detail, with experience in measuring equipment considered a plus. This position focuses on accuracy, record-keeping, and meeting coordination within the Quality

Qualifications

• Two year degree preferred but not required.
• Two years of experience as an Administrative/Clerical Assistant.
• High School Diploma or GED with four years of related experience required.

Responsibilities

• Confer with branch employees to provide information about supplier surveys, corrective actions, and PPAPs for overseas parts.
• Document information in the AIAG format (forms used to document project status).
• Maintain records of interactions and transactions, including inquiries, complaints, comments, and actions taken.
• Responsible for all record-keeping and document control related to this position.
• File department documents as required.
• Attend meetings as required.
• Perform all other duties as assigned by the Assistant Quality and Plant Managers.

Skills

Communication skills

Active listening

Critical thinking

Attention to detail

Education

Associate degree preferred

High school diploma or GED with 4+ years experience

Tools

MS Office Suite

Calipers & measuring equipment

Job description

Job Description

SUMMARY:

Interact with branch-location personnel to serve as a liaison between them and overseas customers. This position provides information in response to external inquiries regarding products and services and handles and resolves complaints arising from these inquiries.

PRIMARY RESPONSIBILITIES, not all inclusive:

• Confer with designated branch employees by telephone or in person to provide information about Supplier Surveys (parts manufactured overseas), Corrective Actions (parts manufactured overseas), and PPAPs (for parts manufactured overseas). PPAP (Production Part Approval Process) is a standardized form of documentation.
• Document information in the proper AIAG (Automotive Industry Action Group) format (standard forms used to document project status).
• Maintain records of interactions and transactions, including details of inquiries, complaints, comments, and actions taken.
• Responsible for all record‑keeping and document control related to this position.
• File department documents as required.
• Attend meetings as required.
• Perform all other duties as assigned by the Assistant Quality and Plant Managers.

QUALIFICATIONS / SKILLS:

Two (2) year degree preferred but not required, and two (2) years of experience as an Administrative/Clerical Assistant; OR High School Diploma or GED equivalent with four (4) years of related experience.

Must possess strong written and verbal communication skills. Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook) is required. Must be detail-oriented and possess excellent active listening and critical thinking abilities. Working knowledge of calipers, micrometers, optical comparators, and related measuring equipment is also a plus.