Quality & Continuous Improvement Manager

Insight Global; Duncan (SC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k plan with employer contribution 3

Vacation and sick pay

Holiday Pay

Job summary

Insight Global seeks a Quality & Continuous Improvement Manager for a fast-paced plastics manufacturing environment. You will lead plant-wide quality systems, food safety programs, and continuous improvement efforts while coaching teams on the shop floor.

The role emphasizes on-floor leadership, CAPA, document control, root-cause investigations, and collaboration with customers and auditors to drive quality and growth.

Qualifications

• Bachelor's degree in a technical discipline.
• Minimum 5 years in QA or quality engineering supervisory role in a fast-paced manufacturing environment.
• Strong knowledge of SQF, HACCP, food safety, and food defense programs.

Responsibilities

• Lead plant-wide quality systems and food safety programs with continuous improvement initiatives.
• 80%+ time on the manufacturing floor coaching production teams and quality personnel.
• Oversee Quality Leads and Inspectors across a 24/7 operation ensuring consistency and accountability.
• Act as customer-facing representative with customers, auditors, engineering, and plant leadership to drive quality.

Skills

Leadership

Quality assurance

Cross-functional leadership

Statistical methods (SPC/SQC)

Minitab

Excel

Lean Six Sigma

Food safety standards

Education

Bachelor's degree in technical discipline

Tools

Minitab

Excel

Job description

• Bachelors Degree (Preferably in technical discipline)
• Minimum of 5 years in quality assurance or quality engineering supervisory experience in a fast paced manufacturing environment
• Strong knowledge of SQF, HACCP, food safety, and food defense program
• Plastic injection and blow molding experience desirable, preferably in a multi-plant
• Strong statistical background (including the use of Excel, Minitab, etc.), SPC/SQC and various quality based statistical tools
• Able to effectively lead a cross-function/departmental internal team

Nice to Have Skills & Experience

ASQ Certified Quality Engineer, Quality Auditor, Quality Manager and/or Six Sigma

Job Description

We are seeking a Quality & Continuous Improvement Manager to lead and enhance plant-wide quality systems, food safety programs, and continuous improvement initiatives within a fast-paced plastics manufacturing environment. This role is responsible for driving a culture of quality, operational excellence, defect prevention, and customer satisfaction while ensuring compliance with SQF, HACCP, and food safety standards.

This is a highly visible, hands-on leadership position with more than 50% of time spent on the manufacturing floor working directly with production teams, quality personnel, and cross-functional partners to identify opportunities for improvement and implement sustainable solutions. The ideal candidate is an engaged leader who enjoys being in the operation, coaching employees, troubleshooting manufacturing processes, and leading by example.

The Quality & Continuous Improvement Manager will oversee a team of Quality Leads and Inspectors supporting a 24/7 manufacturing operation. This individual will be expected to maintain a regular presence across both day and night shifts, including periodic early morning engagement to connect with outgoing and incoming teams, ensuring consistency, accountability, and strong communication across the operation.

Key responsibilities include managing SQF programs, HACCP systems, certification audits, CAPA processes, document control, root cause investigations, quality metrics, and continuous improvement initiatives. The successful candidate will leverage Lean, Six Sigma, SPC, SQC, and other quality methodologies to reduce variation, improve profitability, minimize scrap and customer returns, and achieve world-class quality performance.

This individual will also serve as a key customer-facing representative, partnering with customers, auditors, engineering teams, and plant leadership to drive quality excellence and support business growth.

• Medical (HMO), dental and vision insurance premium.
• 401k plan, Employer contributes 3%, up to 4%.
• Company offers vacation and sick pay.
• Holiday Pay: Eight (8) paid holidays per year.