Quality Compliance Supervisor

Pridgeon & Clay; Grand Rapids (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Premium medical coverage

Dental and vision benefits

401(k) with company match

Tuition reimbursement

Job summary

Pridgeon & Clay is seeking a Quality Resource to support the Quality Manager and uphold the company quality policies. The role focuses on containment, audits, and systems to ensure first-time quality.

You will lead containment activities, manage auditing, implement corrective actions, and work with cross-functional teams to sustain ISO/TS16949 and drive continuous improvement.

Qualifications

• High school diploma or GED is required; an Associate's degree in Quality Science or related field preferred.
• Experience in quality environments within manufacturing and knowledge of quality documentation.
• Experience with hiring processes, performance appraisals, and disciplinary processes.
• Familiarity with PPAP, APQP, capability and validation processes.
• Proficiency in MS Office (Outlook, Word, Excel).
• Ability to manage workloads with minimal supervision and work in a team setting.
• Strong communication, organization, and interpersonal skills.

Responsibilities

• Oversee containment and sorting activities/personnel and optimize sort reductions.
• Lead determination of which product is routed through containment and sort.
• Establish sort rates for containment areas and report to leadership.
• Coordinate receiving inspection, subcontracted parts status, and dock-to-stock system.
• Drive quality audits and guide quality auditors toward goals (FTQ, COQ, PPAP).
• Lead development of permanent corrective actions using 8D or 5 Why methods.
• Schedule, review, and approve team members' daily workloads and performance.
• Provide feedback, manage training with HR, and support departmental standards.
• Ensure adherence to ISO, TS16949, and safety regulations; model professional conduct.

Skills

Quality management

APQP/PPAP knowledge

Cause analysis (8D, 5 Why)

Team leadership

MS Office

Documentation control

Good communication

Education

High school diploma or GED

Associate’s degree preferred (Quality related)

Tools

MS Office

Quality tools (PPAP, APQP)

Job description

Are you looking for a challenging yet rewarding job that allows you to utilize your skills to their fullest potential? Do you want to join a team of hardworking, enthusiastic and creative people and enjoy working with a company that recognizes and embraces diversity? Do you take pride working with a company that is committed to being a great corporate citizen and playing a role in producing the highest quality products and services?

If you answered yes to any of these questions, then Pridgeon and Clay is the place for you...

Founded in 1948 by John Pridgeon and Donald Clay, we are one of the largest independent, value-added manufacturers and suppliers of automotive stamped and fine-blanked components in the United States.

The position will support the company as a quality resource through assisting the Quality Manager with all tasks related to systems for quality in an exemplary manner according to the company quality policies.

Qualified Candidates Will Possess The Following Minimum Requirements

• High school diploma or GED. (An Associate's degree in Quality Science, Pre-Engineering, or related field is preferred).
• Experience working in a quality environment and manufacturing with knowledge of quality documentation.
• Experience with hiring process, performance appraisals, and disciplinary processes
• Ability and willingness to learn and master quality tools, including blueprints/drawings, Production Part Approval Process (PPAP), Advanced Product Quality Planning (APQP), capability, and validation processes
• Proficiency in MS Office (including Outlook, Word, and Excel)
• Strong self-motivation, with ability to manage personal work load with minimal supervision
• Ability and willingness to work well in a team-based work setting
• Strong communication and interpersonal skills
• Strong organization skills, including detail-oriented project-management skills
• Ability and willingness to work a flexible schedule
• An excellent work record, including attendance

(Minimum requirements are updated annually to meet the demands of various positions; employees hired prior to the latest revision update may not meet all current requirements)

Containment Control

• Manage and oversee all containment and sorting activities/personnel.
• Recommend and lead sort reductions to the Quality Manager and General Manager.
• Lead determination of what internal and external product is routed through sort and containment.
• Establish sort rates for all containment areas.

Quality Systems

• Oversee receiving inspection and coordination, record and track subcontracted parts for certified status, file appropriate information, and maintain certified dock-to-stock system.
• Manage and oversee the quality auditing process, via managing/guiding the quality auditors.
• Be knowledgeable of, and responsible for, the achievement of all quality-related goals, including PPAP, Cost of Quality (COQ), First Time Quality (FTQ), error-proofing, Part Per Million (PPM), and adherence to control plans.
• Maintain responsibility for process conformance results via weekly line side/layered audits.
• Use appropriate problem solving methods to lead the development of successful action plans that achieve permanent corrective actions and eliminate non-conformances. Initiate and participate in 8D or 5 Why's teams depending on the internal requirements are.

Personnel/Workforce Management

• Schedule, review and approve team members' schedules daily.
• Drive team suggestions and implementation of ideas to increase efficiency, resulting in cost reductions.
• Oversee on the job training efforts, working with the Human Resources Department to ensure necessary training and documentation occurs.
• Have an active role in the development of departmental standards and be responsible for implementation.
• Complete and present annual performance appraisals for all direct report employees, outlining positive and negative performance, and documenting a plan of action for sub-par performers.
• Know where team members excel, as well as where team members are challenged. Apply this information to attain team goals, and to enhance the overall well-being of the team members.
• Provide consistent feedback to employees regarding job task performance and accomplishment of goals. Address unacceptable performance by administering discipline actions fairly using the company handbook.
• Participates with the Human Resources Department in the process of hiring and/or terminating employees as needed.

Professionalism

• Effectively communicate with co-workers and management personnel to enhance teamwork and communication initiatives.
• Provide necessary, accurate, and timely feedback of all pertinent information to co-workers and management.
• Consistently exhibit appropriate attendance habits, working the hours necessary to perform the job.
• Organize and maintain efficiency of personal work area.
• Consistently adhere to, and support, company policies and procedures, including ISO, TS16949, and safety regulations.
• Accept instructions and duties in a positive manner.
• Treat all co-workers with dignity and respect.
• Assist in maintaining company values (Integrity, People, Customers, Ownership, We Can If..., Safety) daily, through thoughts and actions.

In Return, Pridgeon And Clay Will Provide

• A competitive total compensation including a comprehensive benefit plan including premium medical and prescription coverage starting at just $10.00 per week for employee coverage, dental, vision, 401(k) with company match, and tuition reimbursement.
• A safe, team oriented work environment with a leadership team that treats you like family and values your input
• An opportunity to participate in shaping the success of the organization through continuous improvement and problem solving events
• A positive work/life balance
• An opportunity for career growth - Over 70% of our leaders have been promoted from within