Quality Compliance Specialist II - Training & Document Control

Integra LifeSciences; Braintree (MA); On-site; USD 71,000 - 98,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Integra LifeSciences is seeking a Quality Systems Specialist II in Massachusetts to support the site Training program and assist with Document Control. You will train staff, maintain training materials, and ensure compliance with procedures and regulatory requirements.

The role covers both training leadership and flexible document control support, with opportunities to improve training effectiveness and drive readiness for audits and inspections.

Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• Experience in Quality Systems, Training, Document Control, or a related function within a regulated environment.
• Experience working within an electronic document management, learning management, or Quality Management System.
• Strong communication and interpersonal skills, with the ability to explain requirements clearly to employees with varying levels of experience.
• Comfort and demonstrated ability presenting information, facilitating training, and engaging groups of learners.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and follow activities through completion.
• Ability to work independently while collaborating effectively across functions.

Responsibilities

• Support administration of the site Training program, including training assignments, curricula, records, reporting, and follow-up.
• Serve as a qualified trainer for designated Quality System and site processes, delivering instructor-led, group, and individual training as appropriate.
• Develop, maintain, and improve training materials, presentations, job aids, and other learning resources.
• Partner with process owners and subject matter experts to ensure training content accurately reflects procedural and regulatory requirements.
• Support onboarding and role-based training for new and existing employees.
• Monitor training compliance and proactively follow up on overdue, incomplete, or otherwise noncompliant training.
• Investigate and resolve training-related issues, including assignment, curriculum, documentation, and system discrepancies.
• Support training-related audit and inspection readiness, including retrieval and review of training records.
• Identify opportunities to improve training effectiveness, employee understanding, and the overall user experience of the Training program.

Skills

Quality Systems

Training

Document Control

Communication skills

Organizational skills

Interpersonal skills

Education

Bachelor’s degree

Tools

LMS

QMS

Agile PLM

Job description

Changing lives. Building Careers.

Joining us is a chance to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, our colleagues are challenging what’s possible and making headway to innovate new treatment pathways to advance patient outcomes and set new standards of care.

We are seeking a Quality Systems Specialist II to support our site Quality Systems organization, with a primary focus on the Training program and additional responsibilities supporting Document Control.

This role will support both the administration and execution of the site training program. In addition to managing training assignments, curricula, records, and compliance activities, the Quality Systems Specialist II will serve as a trainer for designated Quality System and site processes, delivering instructor-led training and helping employees understand and effectively apply procedural requirements.

The position will also be cross-trained to support Document Control activities, providing flexible coverage based on workload, business priorities, and team needs.

Key Responsibilities

Training & Learning Support

• Support administration of the site Training program, including training assignments, curricula, records, reporting, and follow-up.
• Serve as a qualified trainer for designated Quality System and site processes, delivering instructor-led, group, and individual training as appropriate.
• Develop, maintain, and improve training materials, presentations, job aids, and other learning resources.
• Partner with process owners and subject matter experts to ensure training content accurately reflects procedural and regulatory requirements.
• Support onboarding and role-based training for new and existing employees.
• Monitor training compliance and proactively follow up on overdue, incomplete, or otherwise noncompliant training.
• Investigate and resolve training-related issues, including assignment, curriculum, documentation, and system discrepancies.
• Support training-related audit and inspection readiness, including retrieval and review of training records.
• Identify opportunities to improve training effectiveness, employee understanding, and the overall user experience of the Training program.

Quality Systems / Document Control

• Support Agile document workflows, including processing and routing document and change orders.
• Review documentation for completeness and compliance with applicable procedures prior to routing or approval.
• Provide Agile system support and assist users with document and change-control activities.
• Support document administration, data maintenance, and record management activities.
• Provide backup coverage for Document Control and other Quality Systems activities as needed.
• Support Quality System metrics, data quality reviews, reporting, and process improvement initiatives.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Experience in Quality Systems, Training, Document Control, or a related function within a regulated environment.
• Experience working within an electronic document management, learning management, or Quality Management System.
• Strong communication and interpersonal skills, with the ability to explain requirements clearly to employees with varying levels of experience.
• Comfort and demonstrated ability presenting information, facilitating training, and engaging groups of learners.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and follow activities through completion.
• Ability to work independently while collaborating effectively across functions.

Preferred Qualifications

• Experience in the medical device, pharmaceutical, biotechnology, or other highly regulated industry.
• Knowledge of Quality Management System requirements, including ISO 13485 and/or FDA Quality System requirements.
• Experience administering or supporting employee training within a regulated environment.
• Experience developing or delivering instructor-led training.
• Experience with Agile PLM or a similar electronic document/change-control system.
• Experience supporting audit or regulatory inspection readiness.
• Demonstrated interest in process improvement and identifying more efficient ways of working.

Salary Pay Range

$71,300.00 - $97,750.00 USD Salary

Our salary ranges are determined by role, level, and location. Individual pay is determined by several factors including job-related skills, experience, and relevant education or training. In addition to base pay, employees may be eligible for bonus, commission, equity or other variable compensation. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance, and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, Employees are eligible for the following Total Rewards | Integra LifeSciences

Equal Employment Opportunity

Integra LifeSciences is an equal opportunity employer, and is committed to providing equal employment opportunities to all qualified applicants and employees regardless of race, marital status, color, religion, sex, age, national origin, sexual orientation, physical or mental disability, or protected veteran status.

This site is governed solely by applicable U.S. laws and governmental regulations. If you'd like more information on your rights under the law, please see the following notices:

EEO Is the Law | EOE including Disability/Protected Veterans

Integra LifeSciences is committed to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA. If you have difficulty using our online system due to a disability and need an accommodation, please email us at [e-mail].