Quality Compliance Lead

Unilever; Raeford (NC); On-site; USD 89,000 - 133,000; Full time

Benefits offered by this job

Culture for Growth

Health & Well Being Benefits

Global Reach

Careers with Purpose

World Class Career Development

Job summary

Unilever is seeking a Quality Compliance Lead in North Carolina to drive FDA cGMP compliance, audits, CAPA oversight, and inspection readiness. You will partner with Quality, Operations, Engineering, and R&D to strengthen quality systems and reporting of KPIs.

A strong background in regulatory affairs and data integrity is required for success. You will lead cross-functional teams, manage corrective actions, and help define KPIs and scorecards to drive quality improvements using advanced

Qualifications

• ESSENTIAL: 3 years substantial experience in Quality Assurance, regulatory compliance, manufacturing quality, validation, or related cGMP function.
• ESSENTIAL: Working knowledge of FDA cGMP requirements applicable to OTC or Drug manufacturing.
• ESSENTIAL: Working knowledge of Data Integrity, Validations and CAPA.
• PREFERRED / DESIRABLE: Experience in FDA-regulated OTC drug or pharmaceutical environments.
• PREFERRED / DESIRABLE: Strong analytic and technical thought process.
• PREFERRED / DESIRABLE: Excellent oral and written communication and facilitation skills.

Responsibilities

• Lead the site’s regulatory compliance program and oversee audits and certifications.
• Manage and track CAPAs ensuring timely closure and effectiveness verification.
• Coordinate inspection readiness activities and responses to regulatory observations.
• Provide oversight of deviation investigations, root cause analyses and CAPA implementation.
• Ensure consumer complaint investigations are thorough and timely.
• Oversee data integrity programs including audit trails and electronic records.
• Monitor calibration, maintenance, and GMP equipment-related quality.
• Lead validation programs including cleaning and process validation.

Skills

Analytical thinking

Communication skills

Project coordination

Regulatory awareness

Problem solving

Education

Bachelor’s degree in technical discipline

Biology, Chemistry, Engineering, Food Science or Microbiology

Job description

Background & Purpose of the Job

The Quality Compliance Lead is responsible for ensuring site compliance with FDA regulations, cGMP requirements, corporate standards, and Quality Management System expectations. The role drives inspection readiness, CAPA management, regulatory remediation programs, quality system effectiveness, and cross-functional compliance initiatives while providing leadership with clear visibility of compliance risks and performance. S/he works as a core member of the Quality team to manage site compliance to achieve World Class Quality performance as measured by our core Key Performance Indicators in the DEO Center of Excellence.

Who You Are & What You’ll Do

• Lead the site’s regulatory compliance program and oversee execution of FDA, BRC, Corporate and Internal Quality Commitments to complete and maintain internal and external audits and certifications.
• Manage and track all corrective and preventive actions (CAPAs), ensuring actions are completed on time and sustained through effectiveness verification.
• Coordinate inspection readiness activities, mock inspections, regulatory audits, and responses to regulatory observations.
• Provide independent oversight of deviation investigations, root cause analyses, product impact assessments, and CAPA implementation.
• Ensure consumer complaint investigations are completed accurately, thoroughly, and within established timelines.
• Oversee data integrity programs, including audit trail review, electronic records management, backup controls, and compliance with computerized system requirements.
• Monitor compliance of maintenance, calibration, preventive maintenance, and work order systems affecting GMP equipment and product quality.
• Govern equipment integrity programs, including risk assessments, inspection programs, interim controls, and long-term remediation projects.
• Lead compliance oversight of validation programs, including cleaning validation, process validation, equipment qualification, and revalidation activities.
• Ensure equipment history, maintenance records, and quality documentation are complete, accurate, and audit ready.
• Oversee annual reserve sample inspection programs and ensure compliance with applicable FDA requirements and site procedures
• Develop, monitor, and report compliance metrics, trends, risks, and regulatory commitments to Site Leadership and Quality Management Review.
• Partner with Quality, Operations, Engineering, Maintenance, R&D, and Supply Chain teams to drive continuous improvement and strengthen quality systems.
• Ensure new and revised procedures are effectively implemented through training, auditing, and ongoing compliance verification.
• Escalate compliance risks, overdue actions, recurring quality issues, and regulatory concerns to senior management when appropriate.
• Management of yearly regulatory testing requirements.
• Manage the site’s change management process.
• Participate in the Quality Pillar as a core team member and help in defining relevant KPIs, building scorecards & reports for Quality KPIs, analyzing data and drawing insights to drive Quality improvement using advanced statistical tools (SPC and Capability analysis).
• Ensure good manufacturing practices are always in place; set example and champion Quality initiatives
• Maintain knowledge of current industry standards and best practices by actively engaging in relevant learning, networking, and professional development opportunities.

• You’re a born leader: You are self-directed, identifying problems and proactively solving using proven problem solving methods

• You love to win, and have fun doing it: We have fun while ensuring the customer expectations are met each and every time.

• You’re a story teller: We look at trends to determine best next steps based on the data story.

• You’re a teacher: You thrive on educating and teaching the plant in the ways of a great quality system.

What You’ll Need To Succeed

Professional Skills

• ESSENTIAL: Bachelor’s degree in technical discipline or general sciences
• PREFERRED: Biology, Chemistry, Engineering, Food Science or Microbiology degree

Experience Required

• ESSENTIAL: 3 years Substantial experience in Quality Assurance, regulatory compliance, manufacturing compliance, validation, engineering quality, or another relevant cGMP function.
• ESSENTIAL: Working knowledge of FDA cGMP requirements applicable to OTC or Drug manufacturing.
• ESSENTIAL: Working knowledge of Data Integrity, Validations and CAPA.
• PREFERRED / DESIRABLE: Experience in an FDA-regulated OTC drug, pharmaceutical, combination-product, or similarly regulated manufacturing environment.
• PREFERRED / DESIRABLE: Strong Analytic & technical thought process
• PREFERRED / DESIRABLE: Excellent oral, written communication and effective interpersonal skills. Strong written communication, meeting facilitation, project coordination, and escalation skills. The ability to manage confidential regulatory and sensitive information. Attention to detail is a must.

What We Can Offer You

• Culture for Growth
• Top Notch Employee Health & Well Being Benefits
• Every Voice Matters
• Global Reach
• Life at Unilever
• Careers with Purpose
• World Class Career Development Programs
• Check Out Our Space
• Focus On Sustainability

Pay: The pay range for this position is $88,600 to $133,000. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.

Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.

For more information on your federal rights, please see Know Your Rights: Workplace Discrimination is Illegal

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [e-mail]. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.

Background Checks: External Only

Employment is subject to verification of pre-employment drug-screening results, Motor Vehicle Records check and background investigation.

Employment is subject to verification of pre-employment drug-screening results, Motor Vehicle Records check, Credit check, and background investigation.

Employment may subject to verification of Motor Vehicle Records check