Quality Compliance Coordinator

Regeneron Pharmaceuticals, Inc (USA); City of Rensselaer (NY); On-site; USD 34,000 - 53,000; Full time

Job summary

Regeneron Pharmaceuticals, Inc. is seeking a Quality Compliance Coordinator to support our complaint team at the Rensselaer, New York site. The role focuses on documenting, classifying, and tracking complaint data within the Quality Management System, while ensuring adherence to site procedures and regulatory expectations.

Monday–Friday, 8am–4:30pm, on-site work. You will monitor communications, verify documentation, and provide general administrative support to the complaint group as part of a

Qualifications

• 3+ years of relevant work experience.
• Relevant experience may be accepted in place of a degree.
• Ability to work under regulatory requirements and deadlines.

Responsibilities

• Follow site procedures and maintain compliance.
• Contribute to meeting schedules and resolve problems as needed.
• Monitor the group mailbox for complaint notifications.
• Enter complaint intake data into the Quality Management System.
• Verify required documentation and content have been received.
• Evaluate events/complaints and assign initial classification.
• Communicate with internal teams to obtain additional information on reports.
• Provide general administrative support to the complaint team.

Skills

Quality compliance

Complaint handling

Communication

Education

BS/BA in a scientific discipline or related field

Job description

Build the future with us: At Regeneron, we apply science and innovation to create life-changing medicines for people living with serious diseases.

We are looking for a Quality Compliance Coordinator to support our complaint team.

Location: Rensselaer, New York, United States

Work model: Monday-Friday, 8am-4:30pm

Discover your role

Your essential duties and responsibilities include, but are not limited to:

• Follow site procedures and maintain compliance
• Get involved as needed to meet schedules or resolve problems
• Monitor the group mailbox for incoming complaint notifications
• Enter complaint intake data into the Quality Management System
• Verify that required documentation and content have been received
• Evaluate each event or complaint and assign an initial classification
• Communicate with personnel and contractors (Call Center, Regeneron Distribution, Clinical Trial Management, etc.) as needed to request or obtain additional information on complaint reports
• Provide general administrative support to the complaint team

What we're looking for

• BS/BA in a scientific discipline or related field preferred, with 3+ years of relevant work experience.
• Relevant experience may be accepted in place of a degree.

We are committed to building a workplace with an inclusive culture.

Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law.

Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.

Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits.

Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed on‑site.

If you have any questions, please speak with your recruiter and hiring manager for more information about on‑site expectations for your role and location.

As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.

For jobs in Canada: this posting is for an existing position.

Salary Range (hourly) $24.76 - $38.70

Regeneron is a leading biotechnology company that invents life-transforming medicines for people with serious diseases. Founded and led for over 30 years by physician-scientists, our unique ability to repeatedly and consistently translate science into medicine has led to nine FDA-approved treatments and numerous product candidates in development, almost all of which were homegrown in our laboratories. Our medicines and pipeline are designed to help patients with eye diseases, allergic and inflammatory diseases, cancer, cardiovascular and metabolic diseases, neurology, infectious diseases and rare diseases.

Regeneron is also proud of award winning culture of innovation, being recognized as a Great Place to Work in 2021, Fast Company’s Best Workplace for Innovators in 2020, and Forbes JUST companies in 2020, among others.

Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits.

For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/.

For other locations, additional information will be provided during the recruitment process.