Quality & Compliance Administrative Assistant

Our Community Our Kids; Fort Worth (TX); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

Our Community Our Kids is seeking a detail-oriented data compliance coordinator in Texas to ensure prompt production of reports for the Foster Care Lawsuit and to meet strict deadlines under the Director of Child Safety and Legal Compliance. The role collaborates with multiple departments to ensure accurate data collection and timely responses.

The ideal candidate has CPS or related admin experience, proficiency in Excel and MS Office, and the ability to work under pressure while maintaining

Qualifications

• High School Diploma required; Bachelor’s degree preferred.
• 1+ year experience in child protective services, project management, data collection, policy development or related admin work.
• Experience with IMPACT is a plus; proficient with Excel and MS Office products.
• Ability to work under pressure with time-sensitive data requests and clear written and verbal communication.

Responsabilités

• Obtain and organize time-sensitive data collection requests as mandated by DFPS/OCOK leadership.
• Meet deadlines as required by leadership.
• Assist with data entry for compliance requests and support staff as needed.
• Coordinate data tracking and reporting activities across departments.

Connaissances

Experience in CPS

Project management

Data collection

Policy development

Verbal communication

Written communication

Adaptability

Working under pressure

Formation

High School Diploma

Bachelor’s degree

Outils

IMPACT

Excel

Microsoft Office

Description du poste

Description

Position Function:

One primary responsibility is to ensure immediate production of reports requested in response to the Foster Care Lawsuit. This position will ensure deadlines are met as required and will work under the supervision of the Director of Child Safety and Legal Compliance. This position works closely with the Permanency Department, the Data Department, Training Department, the Care Coordination Department and any other internal departments as needed to ensure accurate and complete data collection occurs. A priority for this position will be to ensure the collection and facilitating of reports occur in the most streamlined and prompt manner.

Working Conditions:

Frequent computer usage/typing required. Walking and/or driving to different ACH/OCOK locations for in-person meetings and follow-up. Communication by email, phone and virtual platforms occurs regularly. The selected candidate must live in Texas.

Exposure to Confidential Information:

This position involves exposure to confidential information about clients, personnel, and proprietary company practices. All confidential and sensitive information must be managed per company policy and applicable laws.

Key Expectations/Responsibilities:

• Obtain and organize all time sensitive requested data collection, as mandated by DFPS or OCOK leadership
• Meet deadlines as required by DFPS or OCOK leadership
• Assist with data entry as required for completion of each compliance request & in support of staff, as needed
• Assist all internal parties, when needed, to meet the required data collection activity

Requirements

Education:

High School Diploma (or equivalent) required. Bachelor’s degree preferred.

Experience:

• One or more year’s experience in child protective services, project management, data collection, policy development or related administrative work
• Entry level experience with IMPACT
• Competence with EXCEL software
• Competence in other MS Office software products
• Experience working with pressure situations that require immediate responsiveness, adaptivity through-out the activity and time-sensitive response
• Experience with both verbal and written forms of communication

Functional:

Ability to work effectively across departmental units and with external partners to coordinate data tracking, collection, and reporting activities. Requires excellent verbal and written communication skills. Requires a capability of learning about the Foster Care Lawsuit and being familiar with the Remedial Orders. Involves time-sensitive response with multiple departments and staff. The ability to problem-solve, quickly adapt and develop creative, collaborative approaches to meet each request is essential. Requires situational awareness in assessing staff’s current workloads and how that will impact their ability to respond to any request and adjusting the approach to achieve the goal without disrupting staff’s work with children and families, which may include direct assistance to staff in order to complete tasks. Requires sensitivity to the cultural and socioeconomic characteristics of the population we serve and a passion for working with children and families.