Quality Clinic Lead/ Quality Engineer (Onsite)

Prattwhitney; City of Rochester (NY); On-site; USD 108,000 - 205,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan with match

Tuition reimbursement

Job summary

RTX - Pratt & Whitney is seeking an experienced Quality Lead to run daily Quality Clinic activities, review defects, and disposition nonconformances onsite in a high‑paced production setting. You will drive cross‑functional actions to prevent recurrence and maintain rigorous quality controls.

Lead structured root cause analyses (8D, DMAIC, Ishikawa, PFMEA, 5‑Why), track defects and metrics, and support supplier quality with SCAR follow‑ups.

Qualifications

• Typically requires a University Degree or equivalent experience with 8+ years of relevant experience, or an advanced degree with 5+ years.
• Knowledge of aerospace quality standards such as AS9100 and NADCAP.
• Strong knowledge of quality tools and root cause methodologies.
• Ability to read and interpret engineering drawings, specifications, and inspection data.
• Ability to work onsite in a fast-paced production environment.

Responsibilities

• Lead daily Quality Clinic activities including defect review, product evaluation, and nonconformance disposition.
• Prioritize and coordinate cross-functional actions to resolve quality issues and prevent recurrence.
• Conduct structured root cause analysis using 8D, DMAIC, Ishikawa, PFMEA, and 5-Why.
• Maintain defect records, metrics, and quality documentation per QMS.
• Analyze quality data (DPPM, escape rates, defect trends) and develop improvement plans.
• Support supplier quality in incoming inspection and SCAR follow-up.
• Implement containment actions for escapes and high-risk nonconformities.
• Partner with manufacturing, engineering, and operations leadership to improve processes.
• Provide coaching on quality standards and inspection requirements.
• Participate in internal and regulatory audits including AS9100.

Skills

Quality management

Root cause analysis

AS9100 NADCAP knowledge

Reading engineering drawings

Education

University degree or higher

Advanced degree

Job description

Date Posted: 2026-08-13 Country: United States of America Location: US-NY-ROME-104 ~ 104 Otis St ~ OTIS Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world‑class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

What You Will Do:

• Lead daily Quality Clinic activities including defect review, product evaluation, and nonconformance disposition.
• Prioritize and coordinate cross‑functional actions to resolve quality issues and prevent recurrence.
• Conduct structured root cause analysis and drive corrective/preventive actions using 8D, DMAIC, Ishikawa, PFMEA, and 5‑Why methodologies.
• Maintain accurate defect records, metrics, and quality documentation in accordance with QMS requirements.
• Analyze quality data (DPPM, escape rates, defect trends) and develop targeted improvement plans.
• Support supplier quality efforts related to incoming inspection, supplier defects, and SCAR follow‑up.
• Implement containment actions for escapes, suspect lots, and high‑risk nonconformities.
• Partner with manufacturing, engineering, and operations leadership to improve processes and reduce variation.
• Provide coaching on quality standards, inspection requirements, and best practices.
• Participate in internal audits, customer/regulatory audits, and AS9100 compliance activities.

Qualifications You Must Have:

• Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience, or An Advanced Degree in a related field and minimum 5 years experience.
• Knowledge of aerospace quality standards such as AS9100 and NADCAP.
• Strong knowledge of quality tools and root cause methodologies.
• Ability to read and interpret engineering drawings, specifications, and inspection data.
• Ability to work onsite in a fast‑paced production environment.

Qualifications We Prefer:

• Effective communication, teamwork, and leadership skills.
• Experience supporting machining, assembly. and/or special processes.
• Strong analytical mindset.
• Ownership and accountability.
• Ability to collaborate and influence across functions.
• Passion for driving continuous improvement and ensuring product excellence.

What We Offer:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program

Rate range for the role: 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short‑term disability, long‑term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective‑bargaining agreement. Hired applicants may be eligible for annual short‑term and/or long‑term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective‑bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but limited to, individual performance, business unit performance, and or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry‑leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.

Role classification: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility. This role may be eligible for relocation. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in‑person at one of our office locations, regardless of whether the role is designated as on‑site, hybrid or remote.