Quality Changer Contractor

Globalchannelmanagement; Indianapolis (IN); On-site; USD 82,656 - 137,760; Full time

Job summary

Globalchannelmanagement seeks a Quality Change Contractor to lead change management efforts within our quality transformation program across global sites. You will support execution of strategies, develop stakeholder communications, and drive adoption metrics with program teams.

Responsibilities include facilitating workshops, creating training assets, coordinating site activities, and applying proven OCM methodologies to ensure consistent delivery in a fast-paced environment.

Qualifications

• Experience coordinating change programs in regulated environments.
• Proven ability to translate strategy into actionable deliverables.
• Experience supporting training and communications at scale.
• Familiarity with VEEVA for QMS and complaints modules is a plus.
• Comfort working in a fast-paced transformation with agility.

Responsibilities

• Support execution of change management strategies aligned to Quality transformation goals.
• Develop and deliver stakeholder engagement and communication plans with program teams.
• Execute readiness assessments and track adoption metrics; identify risks and mitigate.
• Coordinate site-level change activities including APOs, GPOs, and Deployment Leads.
• Develop communication materials, training assets, and stakeholder content.
• Facilitate workshops, meetings, and feedback sessions to drive adoption.
• Support change networks across impacted sites and maintain engagement.
• Apply structured OCM methodologies to ensure consistent execution.

Skills

Stakeholder engagement

Communications development

Readiness planning

Facilitation

Matrixed global work

Training deployment at scale

Change management methodologies

Digital/process transformation

Cross-functional collaboration

Tools

Microsoft Project

Monday.com

Smartsheets

Jira

Airtable

MS Outlook

Staffbase

SharePoint

Canva

Articulate

Adobe Captivate

Vyond

Prosci

Matae

Tigerhall

Job description

Quality Changer Contractor requires:

• Experience in stakeholder engagement, communications development, and readiness planning.
• Strong facilitation, communication, and organizational skills.
• Experience in pharmaceutical or regulated environments.
• Familiarity with change management methodologies (e.g. ADKAR, Kotter's 8 Steps, Kurt Lewin's).
• Experience supporting digital or process transformation programs.
• Ability to work in matrixed, global environments.
• Experience supporting training and communication deployment at scale.
• Experience with VEEVA implementation for QMS, Complaints, QMS
• Experience with organizational transitions from paper records to electronic.
• OCM Tools – Prosci, Matae, Tigerhall
• Project Management Tools - Microsoft Project, Monday.com, Smartsheets, Jira, Airtable Communications Tools – MS Outlook, Polite Mail, Staffbase
• Website building Tools – SharePoint, Canva
• Training and Video Development: Articulate, Adobe Captivate, Vyond Work Style & Expectations
• Ability to operate with agility in a fast-paced transformation environment.
• Strong collaboration across cross-functional teams and leadership levels.
• Execution-focused with attention to detail and outcomes.
• Ability to translate strategy into practical, actionable deliverables.

DUTIES:

• Support execution of change management strategies aligned to Quality transformation goals.
• Develop and deliver stakeholder engagement and communication plans in partnership with program and communications teams.
• Execute readiness assessments and track adoption metrics; identify risks and support mitigation actions.
• Coordinate and support site-level change activities, including APOs, GPOs, and Deployment Leads.
• Develop communication materials, training support assets, and stakeholder-facing content.
• Facilitate workshops, meetings, and feedback sessions to support alignment and adoption.
• Support change network activation and ongoing engagement across impacted sites.
• Apply structured OCM methodologies and tools to ensure consistent execution across initiatives