Quality Calibration Technician

TransMedics, Inc.; Andover (MA); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Medical with HRA

Dental

Vision

401K Plan

Employee Stock Purchase Plan

Job summary

TransMedics, Inc. seeks a Quality Calibration Technician to calibrate, maintain, and document inspection, test, and manufacturing equipment across operations.

The role ensures compliance with FDA/ISO requirements and supports calibration programs with internal teams and external vendors. The ideal candidate brings hands-on calibration experience in a regulated setting, with strong documentation discipline and proficiency in calibration management systems.

Qualifications

• 2+ years of experience performing equipment calibration, metrology, preventative maintenance, or equipment management activities.
• Working knowledge of metrology principles and precision measurement techniques.
• Experience using calibration management or CMMS software systems.
• Experience working in a regulated manufacturing environment.

Responsibilities

• Perform in-house calibrations and verification on inspection, monitoring, measurement, and test equipment.
• Execute routine preventative maintenance on production and facility equipment.
• Troubleshoot basic equipment issues and coordinate repairs with owners, Engineering, Facilities, and vendors.
• Maintain calibration status labeling and traceability.

Skills

Equipment calibration

Metrology principles

Regulated manufacturing environment

Analytical troubleshooting

Documentation accuracy

Tools

CMMS software

Job description

Position Summary

The Equipment Quality & Controls Technician is responsible for the hands‑on calibration, maintenance, control, and compliance of inspection, test, and manufacturing equipment used throughout TransMedics' operations. This role ensures equipment remains within established specifications and regulatory requirements through the execution of calibration activities, preventive maintenance, equipment troubleshooting, vendor coordination, and documentation management.

Job Description

Quality Calibration Technician

Position Summary

The Equipment Quality & Controls Technician is responsible for the hands‑on calibration, maintenance, control, and compliance of inspection, test, and manufacturing equipment used throughout TransMedics' operations. This role ensures equipment remains within established specifications and regulatory requirements through the execution of calibration activities, preventive maintenance, equipment troubleshooting, vendor coordination, and documentation management.

The ideal candidate possesses strong knowledge, experience with calibration systems, and a solid understanding of FDA-regulated manufacturing environments. This position works closely with Manufacturing, Engineering, Facilities, and external service providers to maintain a compliant and effective Equipment Quality & Controls management program.

Essential Responsibilities

Equipment Calibration & Maintenance

• Perform in-house calibrations and verification activities on inspection, monitoring, measurement, and test equipment.
• Execute routine preventative maintenance activities on production, engineering, and facility related equipment.
• Troubleshoot basic equipment issues and coordinate repairs with equipment owners, Engineering, Facilities, and external vendors.
• Ensure equipment remains calibrated and maintained within established frequencies and specifications.
• Maintain proper equipment identification, calibration status labeling, and traceability.

Calibration Program Administration

• Maintain the electronic calibration and maintenance management system.
• Create, issue, and maintain equipment asset records, calibration histories, and maintenance documentation.
• Review, approve, and archive calibration and preventative maintenance records.
• Record calibration data and results in designated software systems.
• Generate and distribute calibration schedules, PM schedules, and overdue equipment reports.
• Establish and maintain calibration files and equipment documentation in accordance with quality system requirements.

Vendor & Cross-Functional Coordination

• Schedule and coordinate on‑site and off‑site calibration and maintenance activities with approved vendors.
• Collaborate with equipment owners, Facilities, Manufacturing, Engineering, and Quality personnel to ensure minimal disruption to operations.
• Monitor vendor performance and confirm timely completion of calibration and maintenance activities.

Compliance & Quality Support

• Ensure compliance with FDA, ISO 13485, and internal quality system requirements.
• Investigate out‑of‑tolerance (OOT) calibration events and support root cause investigations and corrective actions.
• Assist with equipment qualification, validation, and change control activities as required.
• Support internal audits, external audits, and regulatory inspections involving equipment management records.
• Maintain data integrity and documentation accuracy in accordance with Good Documentation Practices (GDP).

Continuous Improvement

• Identify opportunities to improve calibration processes, preventive maintenance programs, and equipment reliability.
• Participate in equipment lifecycle management initiatives and calibration program optimization efforts.
• Support implementation and continuous improvement of electronic calibration management systems.

Additional Responsibilities

• Perform other duties and projects as assigned.

Minimum Qualifications

• 2+ years of experience performing equipment calibration, metrology, preventative maintenance, or equipment management activities.
• Working knowledge of metrology principles and precision measurement techniques.
• Experience using calibration management or CMMS software systems.
• Experience working in a regulated manufacturing environment.

Preferred Qualifications

• 3+ years of experience in the medical device, biotechnology, pharmaceutical, or other FDA‑regulated industry.
• Knowledge of FDA 21 CFR Part 820, Part 211, and ISO 13485 requirements.
• Experience investigating and documenting Out‑of‑Tolerance (OOT) calibration events.
• Familiarity with controlled environments, cleanroom operations, and ESD controls.
• Experience supporting equipment qualification and validation activities.
• Strong proficiency with Microsoft Office Suite and electronic quality management systems.
• Understanding of basic statistical concepts including averages, standard deviation, and measurement uncertainty.

Knowledge, Skills & Abilities

• Strong hands‑on mechanical and technical aptitude.
• Ability to use calibration standards, measurement instruments, and precision test equipment.
• Strong analytical and troubleshooting skills.
• Excellent organizational skills with the ability to manage multiple priorities simultaneously.
• Strong verbal and written communication skills.
• Ability to work independently and collaborate effectively within cross‑functional teams.
• Detail‑oriented with a commitment to quality, compliance, and data integrity.

Physical Requirements

• Ability to sit, stand, walk, bend, squat, kneel, reach, and lift equipment as required.
• Ability to safely move equipment and calibration standards weighing up to 30 pounds.
• Fine motor skills necessary to operate measurement devices, hand tools, and computer systems.
• Ability to work in laboratory, manufacturing, warehouse, and cleanroom environments.
• Ability to distinguish colors, read instrument displays, and interpret technical documentation.
• Ability to follow all applicable safety and environmental procedures.

TransMedics, Inc. is a commercial‑stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients’ lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide and help expand their access to healthy donor organs, while delivering the highest quality technology, service, clinical care and outcomes.

Driven by a passion for improving patient care, we make the impossible possible and keep our employees at the center of everything we do. Together, we strive to enhance the quality of life for transplant recipients and their families, fostering hope and healing in the journey toward better health.

Maximize your potential at TransMedics, Inc.

www.TransMedics.com

TransMedics is committed to equitable and transparent compensation. The expected hourly rate for this role is $35.00 - $42.00, which represents the company’s current good‑faith estimate of compensation for this position. Actual hour rate will depend on factors such as, but not limited to, candidate experience, qualifications, skills, and the specific work location. Hourly roles may also be eligible for overtime, shift differentials, incentive programs, and our comprehensive benefits package (medical, dental, vision, retirement savings, paid time off, and wellness resources). We comply with all U.S. pay transparency laws and do not request or consider salary history.

Employee Benefit

• Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA
• Dental
• Vision
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Short Term Disability
• Long Term Disability
• 401K Plan
• Pet insurance
• Employee Stock Purchase Plan

TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.