Quality Auditor Working Lead

Lever, Inc.; West Bend, Northern (WI, KY); Hybrid; USD 55,000 - 72,000; Full time

Benefits offered by this job

Competitive wages with shift premiums

401(k) eligibility on day one

Free onsite healthcare

Job summary

Serigraph is seeking a Quality Auditor Working Lead to oversee product auditing activities and lead the quality inspection team in a hands-on role.

You will train and coach auditors, maintain inspection standards, and drive continuous improvement across the manufacturing process. The position emphasizes leadership, problem-solving, and collaboration in a fast-paced environment.

Qualifications

• 1+ year of manufacturing or quality assurance experience.
• Experience training and mentoring employees.
• Strong attention to detail and problem-solving skills.
• Effective written and verbal communication skills.
• Ability to work collaboratively with employees at all levels.
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Provide day-to-day leadership and support for Product Auditors.
• Train, coach, and develop auditors and inspection personnel.
• Participate in employee performance evaluations and development activities.
• Support continuous improvement initiatives within the Quality department.
• Audit finished products to approved inspection standards.
• Review and inspect parts placed in questionable material areas.
• Audit spoilage from new inspectors and temporary employees to ensure proper inspection practices.
• Assist in maintaining and updating inspection standard books in partnership with Quality Engineers.
• Train auditors and inspection leads on new and revised quality standards.
• Identify gaps in quality tools and collaborate with Quality Engineers to develop solutions.
• Support the creation and maintenance of masks, templates, fixtures, and other inspection tools.
• Develop and update work instructions as needed.
• Support Serigraph's quality management systems and inspection processes.
• Perform quarterly lighting validations in inspection areas.
• Create and maintain product retain samples and records.
• Serve as backup for Receiving Inspection activities.
• Support corrective action effectiveness reviews with Quality Engineers.
• Promote waste reduction, process control, sustainability, and environmental compliance.
• Follow all company safety policies and procedures.

Skills

Manufacturing experience

Quality assurance

Training & mentoring

Attention to detail

Communication skills

MS Word & MS Excel

Education

Associate's or Bachelor's degree in business or related field (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

10 Hour Days - 6:30am-4:30pm Monday-Thursday

Are you passionate about quality, attention to detail, and helping others succeed? Serigraph is looking for aQuality Auditor Working Lead to oversee product auditing activities while providing leadership, training, and support to our quality inspection team.

In this hands-on leadership role, you'll help ensure our products consistently meet customer expectations and Serigraph's quality standards. You'll work closely with Quality Engineers, train team members, maintain inspection standards, and play a key role in continuous improvement throughout our manufacturing process.

If you enjoy leading by example, solving problems, and working in a fast-paced manufacturing environment, we'd love to hear from you.

What You'll Do

Leadership & Team Development

• Provide day-to-day leadership and support for Product Auditors.
• Train, coach, and develop auditors and inspection personnel.
• Participate in employee performance evaluations and development activities.
• Support continuous improvement initiatives within the Quality department.

Quality Assurance & Product Auditing

• Audit finished products to approved inspection standards.
• Review and inspect parts placed in questionable material areas.
• Audit spoilage from new inspectors and temporary employees to ensure proper inspection practices.
• Assist in maintaining and updating inspection standard books in partnership with Quality Engineers.
• Train auditors and inspection leads on new and revised quality standards.

Process Improvement & Documentation

• Identify gaps in quality tools and collaborate with Quality Engineers to develop solutions.
• Support the creation and maintenance of masks, templates, fixtures, and other inspection tools.
• Develop and update work instructions as needed.
• Support Serigraph's quality management systems and inspection processes.

Additional Responsibilities

• Perform quarterly lighting validations in inspection areas.
• Create and maintain product retain samples and records.
• Serve as backup for Receiving Inspection activities.
• Support corrective action effectiveness reviews with Quality Engineers.
• Promote waste reduction, process control, sustainability, and environmental compliance.
• Follow all company safety policies and procedures.

What We're Looking For

Preferred Qualifications

• 1+ year of manufacturing or quality assurance experience.
• Experience training and mentoring employees.
• Strong attention to detail and problem‑solving skills.
• Effective written and verbal communication skills.
• Ability to work collaboratively with employees at all levels of the organization.
• Proficiency with Microsoft Word and Excel.

Preferred Education & Training

• Blueprint reading/training.
• Experience with Microsoft Office applications.
• Associate's or Bachelor's degree in a business or related field is a plus.

Who is Serigraph?

Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer’s brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a difference—because that’s the kind of community we want.

Life at Serigraph

The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph.Serigraph employees enjoy:

Competitive wages with shift premiums

Access to earned wages before the scheduled payday

A clean and air-conditioned environment

Paid time off, 10 paid holidays, and a vacation buy/sell program

Paid lunch breaks and holidays included in overtime

Free onsite healthcare and telemedicine including COVID testing

Full benefits package including health, dental, vision, disability, and life insurance

401(k) eligibility on day one

Free onsite fitness facility and walking trails

Cross training, growth, and promotion from within

*Serigraph is an Equal Opportunity Employer*