Quality Auditor

Socket.dev; Fayetteville (NC); On-site; USD 19,000 - 28,000; Full time

Job summary

Live Comfortably is seeking a Quality Auditor for 2nd shift (4:30pm-3:00am, Mon-Thu) with a $2 shift differential. You will inspect product quality at the plant and ensure inspections and QA procedures meet standards outlined in the Quality Manual and customer requirements.

The role emphasizes teamwork, communication, problem solving and reliability. You will train associates, participate in weekly quality meetings, maintain quality records, and support plant management to drive continuous

Qualifications

• High School diploma or equivalent.
• Experience in quality assurance for production manufacturing.
• Must be able to use a tape measure accurately.
• Bilingual English/Spanish may be required depending on plant location.
• Excellent written and verbal communication.
• Detail oriented and reliable.

Responsibilities

• Execute quality guidelines and submit improvements.
• Maintain quality standards and communicate to staff.
• Train associates as needed.
• Participate in weekly quality meetings and follow up on actions.
• Monitor BOM specs and report discrepancies.
• Enter daily inspection data in SharePoint or forms.

Skills

Quality Assurance

Inspections

Teamwork

Communication

Attention to detail

Problem solving

Excel

Outlook

Word

Education

High School or equivalent

Tools

Outlook

Excel

Word

Job description

2nd Shift Schedule:

4:30pm-3:00am / Monday - Thursday

$2 Shift Differential Added

POSITION SUMMARY

The Quality Auditor will inspect product quality within the plant, ensuring that product inspections and quality assurance procedures are carried through as defined in the Live Comfortably Quality Manual and meet the standards required by our customers and the end-user.

All Live Comfortably Associates are expected to support Operations by working efficiently and maintaining a high level of productivity in order for the organization to meet and exceed customer demands.

This position places a strong significance on effective teamwork, clear communication, problem solving, organization, judgement, reliability and a strong work ethic.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following (other duties may be assigned)

• Ensure the guidelines, procedures, specifications and reports in the Quality Manual are executed at the plant level and work with Quality Manager/Supervisor/Lead to submit suggested improvements to the Corporate Quality Department as needed.
• Ensure that quality standards are maintained and communicated to all plant employees.
• Train associates as needed.
• Participate in weekly Quality Meetings and follow up on action items and improvements agreed upon.
• Assist the Quality Manager/Supervisor to maintain and provide access to Quality reference materials as needed, consisting of component standards, design folders, customer specifications, AQL sampling, defect guides, etc.
• Monitor new item BOM specifications and revisions for missing and/or incorrect components & unclear or conflicting item master instructions, and report to Quality Manager/Supervisor to resolve with corporate. Communicate changes to employees and supervisors.
• Maintain new start up approval process and ensure quick resolution of all nonconformances to specifications
• Monitor component item substitutions and ensure clear rework/repair instructions are implemented to modify substitute materials to meet customer and compliance requirements.
• Report component and fiber quality issues at plant level and report defects over allowable specifications to Quality Manager/Supervisor. Maintain control of nonconforming materials and inspection and rework/repair labor, and report details of quality issues in log if assigned to do so by the Quality Manager/Supervisor.
• Enter data for daily Receiving, Work-In-Process, and Finished Goods Inspections in SharePoint or on other forms as per quality procedures. Follow record retention guidelines provided by Corporate. Correct data entry errors as needed to ensure data is useful for further analysis.
• Be prepared for short notice assignments related to quality or other projects.
• Review quality inspection data and communicate to production team associates to make the necessary changes to improve product and process controls.
• Report chronic quality control issues to Quality Manager/Supervisor for follow-up with plant management team.
• Understand objectives and work with plant management and employees in a professional manner to achieve goals and continuously improve quality.
• Comply with company and safety guidelines.
• Promote a Lean Manufacturing Culture

All Live Comfortably associates play a crucial role in meeting our customer requirements and are expected after initial training to perform with minimal supervision. Associates may be asked to assist with other duties when needed to meet those requirements.

QUALIFICATIONS

• Must be able to make qualified decisions and accept responsibility for decisions made.
• Experience in quality assurance for production manufacturing is ideal. Experience in the textile environment is preferred.
• Must be able to perform inspections in all areas of production.
• Have good vision and above average or superior color perception.
• Must have basic math skills.
• Must be able to use a tape measure accurately and follow detail instructions.
• Knowledge of sewing is a plus. Must be able to identify sewing defects and causes.
• Display the need for thoroughness and attention to detail.
• Have excellent communication skills (verbal and written). Also possess the ability to communicate effectively with plant management and employees.
• Computer skills to include competent working with Outlook, Excel and Word is mandatory
• Education: High School or equivalent
• Bilingual (English/Spanish) may be required, dependent on plant location. Experience and Proficiency in Competencies necessary to be successful in role:
• Exceptionally Detail Oriented
• Communication written and verbal
• Teamwork
• Reliability
• Problem Solving and Decision Making
• Customer Focused (Internal and External)
• Integrity and Professionalism

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Associates in this role have a need to be mobile 80% of the day in various locations in manufacturing and warehouse areas and maneuver around equipment, raw and finished goods, and racking. There is also a frequent need to remain in a stationary position. There is also a frequent need to reach objects a foot or more away and move objects closer or further away. There is an occasional need to position self to maintain equipment, including under tables and desks. The ability to communicate instructions, information, and ideas so others will understand and must be able to exchange accurate information in these situations. The ability to observe details from a very close range (inches from the observer) to distances several feet away is necessary as well inspecting and detecting objects of various sizes. There is an occasional need to move and transport items (typically less than 10 lbs.).

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associates in this role spend the majority of day in production / warehouse areas, where the Associate may be exposed to moving mechanical parts. The noise level in the work environment is usually moderate however there may be areas designated as Hearing Protection required and provided earplugs are mandatory in those areas.

There may be areas of the plant and warehouse areas where exposure to heat and/or cold can occur. The Associate may be exposed to dust and floating particles used in the manufacturing, storage and inventory of raw materials and finished goods.