Quality Assurance Training Coordinator

Krystal Biotech; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Krystal Biotech, Inc. is seeking a highly motivated Quality Assurance Training Coordinator to administer and maintain training systems, ensure cross‑functional cGMP compliance, and support the Quality function.

This role focuses on developing GMP and GDP training, maintaining the LMS (Veeva preferred), tracking completion, and collaborating with QA, Manufacturing, QC, Facilities, and Supply Chain to sustain inspection readiness.

Qualifications

• Bachelor’s degree in life sciences or technical field, or equivalent combination of education and relevant experience.
• 2+ years of professional experience in a training or developmental capacity; experience with electronic training systems preferred.
• Experience within biopharmaceutical industry and understanding of cGXP’s.
• Highly organized and detail oriented with ability to synthesize information and think strategically.
• Strong communication and stakeholder management skills.

Responsibilities

• Administer and maintain the GMP program and Learning Management System; experience with Veeva preferred.
• Develop and update GMP training materials for new hires and existing employees; assist with group training.
• Coordinate and provide annual GMP and GDP training; monitor training completion and overdue training.
• Support inspections by retrieving training records and acting as SME for training during inspections.
• Collaborate with Quality Assurance, Manufacturing, Quality Control, Facilities, and Supply Chain.

Skills

Training coordination

Regulatory understanding

Veeva Training Vault

Documentation management

Stakeholder management

Education

Bachelor’s degree in life sciences or related field

Tools

Veeva Training Vault

Job description

About Krystal Bio: At Krystal Biotech, we bring together the brightest and most eager minds to relentlessly pursue the discovery, development, manufacturing, and commercialization of genetic medicines to treat diseases with high unmet medical needs.

Founded in 2016, Krystal is distinguished in three powerful ways: science and technology using our patented gene therapy platform, innovative manufacturing supported by our commercial scale facilities, and a unique commercialization model that focuses on the patient’s end‑to‑end experience.

Krystal received U.S. FDA approval for the first and only redosable gene therapy treatment, VYJUVEK®, for the treatment of Dystrophic Epidermolysis Bullosa (DEB). Krystal continues to leverage our proprietary platform to rapidly advance a robust pipeline of investigational genetic medicines in respiratory, oncology, dermatology, and ophthalmology.

Krystal is headquartered in Pittsburgh, PA, which is home to our two state‑of‑the‑art CGMP manufacturing facilities with teams around the world and satellite offices in Switzerland, Germany, and Japan. We are a company built and run by people who care, are fearless in the face of a challenge, love the work they do, and practice the highest level of scientific integrity. As we grow, we are seeking team members that embody these values.

Position Summary:

Krystal Biotech, Inc. is seeking a highly motivated and experienced Quality Assurance Training Coordinator. The Training Coordinator will be responsible for administering, maintaining and executing training systems while supporting the Quality function. This position will focus on ensuring cross‑functional compliance with all company policies, procedures, cGMP’s and other regulatory requirements.

Responsibilities will include, but are not limited to, the following:

• Administer and maintain the GMP program and Learning Management System; experience with Veeva is preferred but not required.


• Maintain up‑to‑date knowledge on all applicable regulatory guidelines and regulations, and develop training programs to ensure employees are equipped to succeed on cGMPs and other regulations.


• Participate in compliance evaluation of regulated activities within pharmaceutical development and cGMP manufacturing.


• Develop and update GMP training materials for new‑hires, existing employees, contractors and visitors; assist with group training.


• Coordinate and/or provide annual GMP and GDP training.


• Administer training program schedules on standard operating procedures (SOPs), GMP concepts and organizational policies, when required.


• Manage employee training program and maintain metrics/reports; review all training files periodically.


• Assign and track required training based on employee roles, curricula, job functions, and departmental requirements. Monitor training completion and overdue training and communicate/escalate as appropriate.


• Inform management of deviations from regulations and cGMP and assist in determining appropriate solutions while verifying that assigned actions have been implemented.


• Collaborate with Quality Assurance, Manufacturing, Quality Control, Facilities, Supply Chain and other functions.


• Maintain employee training records and ensure training documentation is complete, accurate, attributable, and readily retrievable.


• Participate in learning and training to be competent in above functions.


• Generate and review training metrics, including overdue training and on‑time completion.


• Support investigations and CAPAs related to training deficiencies or training‑system issues.


• Assist with periodic review of training curricula and employee training assignments to ensure continued appropriateness.


• Support inspection readiness by retrieving training records and responding to training‑related documentation requests, as well as acting as SME for training during inspections.


• Other duties as assigned.

Requirements and Preferred Qualifications:

• Bachelor’s degree, preferably in life sciences or technical field, or equivalent combination of education and relevant experience


• 2+ years of professional experience in a training or developmental capacity. Experience in an electronic training system such as Veeva Training Vault preferred.


• Experience within biopharmaceutical industry is highly preferred along with a demonstrated understanding of cGXP’s


• Highly organized and detail oriented, while also demonstrating the ability to synthesize information and demonstrate strategic thinking


• Highly self‑motivated, flexible, proactive, able to follow through in an ambiguous, fast‑changing environment, and proven ability to meet deadlines under pressure


• Demonstrated ability to prioritize and manage multiple projects simultaneously


• Demonstrated ability to work effectively with many different types of personalities at all levels of the organization


• Excellent interpersonal, collaborative and stakeholder management skills


• Excellent communication skills (written/verbal)

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers.

Krystal Biotech, Inc. does not accept unsolicited headhunter and agency resumes. Krystal Biotech, Inc. will not pay fees to any third‑party agency or company that does not have a signed agreement with Krystal Biotech, Inc.