Quality Assurance Technician - Urgent Need

MillenniumSoft Inc; Baltimore (MD); On-site; USD 28,000 - 41,000; Full time

Job summary

MillenniumSoft Inc. is seeking an entry-level Quality Assurance Technician in Sparks, MD for a 12-month contract. You will manage quarantine, hold, and recalled products, ensuring proper documentation and fast disposition. Forklift operations are required, with 1st and 2nd shifts available.

The role emphasizes accuracy, adherence to FDA/EPA guidelines, and collaboration with the warehouse team to support quality programs and regulatory compliance.

Qualifications

• Entry level QA role focusing on quarantine, hold, expired, returned and recalled products.
• Must understand and follow QA/Inventory procedures and SAP-based records.
• Strong attention to detail and good team collaboration are essential.

Responsibilities

• Maintain quarantine, hold, expired, return goods and recalled product records.
• Dispostion of quarantine/hold products promptly and accurately.
• Assist with RADR requests, product discards, and quality issue resolution.

Skills

Attention to detail

Teamwork

Written and verbal communication

Quality control

Follow procedures

Safety awareness

Education

High School diploma or GED

Forklift Certification

Tools

SAP

Windows

Excel

Forklift

Job description

Position : Quality Assurance Technician - Urgent Need Location : Sparks, MD Duration : 12 Months Total Hours/week : 40.00 pay rate-$20-30/hr 1st & 2nd Shifts Client: Medical Device Company Job Category: Quality Level Of Experience: Entry Level Employment Type: Contract on W2 (Need US Citizens or GC Holders Only) 1st Shift: Workdays/hours: M - F 8am - 4:30pm 2nd Shift: Workdays/hours: Monday through Friday - 1:30pm - 10pm Note Will Drive a Forklift** Job Description

• As directed by the Quality Manager, The Quality Assurance Tech 3 is responsible for maintaining all Quarantine, Hold, Expired, Return Goods and Recalled product.
• This includes the control and maintenance of the same inventory.
• This position should assist RADR requests, product discards, resolution of issues related to Quality or Inventory Control.

Responsibilities

• Responsible for Implementing and monitoring all procedures and processes as they relate to Quarantine, Hold, Expired, Return Goods, and Recalled product Process records
• Responsible for disposition of all Quarantine and Hold product on a timely basis.
• Responsible for follow up on hazardous waste disposal with contractor and maintain manifest and certificate of disposal files.

Position-Specific Overview

• Create and finalize all paperwork and reports associated with QA Holds, Recall, CAPA’s, Returned Goods and Expired product reviews and approval.
• Operate material handling equipment required for placement, placarding, and movement of product.
• Maintain accurate reports for the business unit and internal management.
• Answer questions and report information regarding Quarantine, Hold, Expired, Return Goods, Recalled product and scrap.
• Complete RADR sample requests assigned to Quality
• Provide direction and coordination to warehouse team relative to specific quality focus areas (segregation, identification, methods of movement).
• Support the scrap of product as authorized by the business unit (when applicable)
• Actively participate in quality programs and quality project teams.
• Responsible for making recommendations regarding continuous improvement of department work processes and operating procedures.
• Assist Quality manager in preparing procedures, work instructions, hazardous material shipping papers, reference guides.
• Quarantine Management:
• Prepare any reports concerning Quarantine, Holds, Expired product, Return Goods, scrap and recall of product activities as required.
• Must ensure that all quality assurance (QA) holds are properly recorded,
• Ensure product placed in a secure area and detailed information is provided on a timely basis for disposition.
• Must meet the response time established by the customer and follow corporate and regulatory policy.
• Ensure that lot reconciliation and internal records for product retrieval are properly documented and recorded.
• Report product damage to account representatives and obtain authorization for disposition.
• Discard non-conforming product by scrapping (using the compactor or loading into appropriate scrap authorized trailer) or donation orders (if applicable).
• Create orders and arrange transport.
• Perform other duties as assigned
• Must be able to perform the essential functions of the position, with or without accommodation.
• Accommodations may be made for individuals with disabilities.
• Other duties and responsibilities as assigned.

Scope Of Responsibility

• Ensures the accurate and actionable product hold and quarantine records for the making of decisions.
• Ensures product hold and quarantine product process follows applicable released procedures.

Requirements/Knowledge

• Hazardous Materials, RCRA training is required.
• Ability to understand FDA, EPA, DOT and OHSA rules and regulations
• Education/Degree High School diploma or GED required, some college helpful.
• Certifications (if applicable) May require Forklift Certification
• Experience (indicate the number of years)
• One or more year’s warehouse experience including computer skills.
• A quality control background is helpful.
• Computer skills (Excel, Word, Power Point, etc.)
• Requires minimal supervision and able to follow established procedures as directed.
• Demonstrated ability to work in teams to obtain results is required.
• Ability to safely operate all required equipment. Must maintain a current forklift license.
• Possess the ability to work well in a dynamic team environment and influence others
• Able to work independently with little instruction on routine work
• Solid written and verbal communication skills
• Attention to detail
• Strong knowledge of warehouse management and inventory management aspects of SAP
• Lifting or moving of 5-26 lbs continuously, 25-60 lbs frequently
• Must be able to work in refrigeration (2-8 Celsius) up to 10 hours per day
• High school graduate or equivalent
• 3-5 years of experience with Distribution processes (preferably)
• Must perform satisfactory driving tests on all equipment (forklifts, turret truck/ order-picker)
• Must have knowledge on personal computers, including basic use of a Windows environment
• Prior working knowledge of SAP (desired)