Quality Assurance Technician I - OW - A Shift - 6am - 6pm

King's Hawaiian; Oakwood (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

King’s Hawaiian is hiring an entry-level Quality Assurance Technician I in Georgia. The role supports routine QA functions under supervision, interacts with manufacturing and engineering teams, and focuses on food safety, QA documentation, and continuous improvement initiatives.

The position emphasizes adherence to safety rules, English documentation, and teamwork in a fast-paced baking environment. Flexible schedule and potential overtime may apply.

Qualifications

• High school diploma or GED required or equivalent.
• Ability to read and interpret safety, operating, and maintenance documents in English.
• Ability to write routine QA reports in English.
• Basic math skills for unit conversions and measurements.
• 1 year of food/beverage manufacturing experience preferred.
• Associate degree in progress is a plus.

Responsibilities

• Perform routine food safety and quality assurance tasks.
• Conduct audits for food safety and prerequisite programs.
• Run laboratory tests on materials and finished products (Moisture, pH, Brix, color, texture, sensory).
• Conduct product sensory evaluation and document results.
• Initiate quality holds when needed.
• Assist QA Supervisor with SQF certification tasks and audits.
• Assist investigations into quality issues and report findings.
• Support cross-functional teams in continuous improvement projects.
• Train operations staff on food safety and quality programs.
• Perform CCP verifications.
• Other duties as assigned within scope.

Skills

English literacy

Math skills

MS Excel

Communication

Teamwork

Flexibility

Bilingual English/Spanish

Education

High school diploma or GED

Associate’s degree in progress

Tools

MS Excel

MS Word

Outlook

Job description

Joining King’s Hawaiian makes you part of our `ohana (family). We are a family-owned business for over seventy years, respecting our roots while thinking about our future as we continue to grow and care for our customers and the communities we serve. Our `ohana members build an environment of inclusivity as they freely collaborate, pursue learning through curiosity, and explore innovation as critical thinkers. Beyond that, we are also passionate about supporting the long-term health and well-being of our employees and their families. If you’re excited to rise with our team, come and join our `ohana!

The Quality Assurance Technician I is an entry level QA Technician position working under the direct supervision of the Quality Assurance Supervisor. The critical technical functions of the position are to perform routine QA functions as assigned by the QA Supervisor, and act a liaison between departments such as manufacturing, engineering, etc. Employees in this position may interact with a supervisor daily to receive guidance and feedback. Some non-routine activities may require a supervisor’s advance approval, but routine decisions within the general scope of the role may be made independently.

Job Description

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Perform routine food safety and quality assurance functions.
• Perform verification audits for food safety & pre-requisite programs.
• Perform laboratory tests for raw materials and finished products, which include Moisture, pH/TTA, Brix, Colors, Texture, Sensory, etc.
• Conduct product sensory evaluation.
• Initiate quality holds.
• Assist the SQF Practitioner to verify SQF certification compliance and to prepare for certification audit, which include registries audit, food security evaluation, SQF training, etc.
• Assist with investigations related to food safety and quality issues.
• Report issues/non-conformances and investigation results to the QA Supervisor/Shift Lead/QA Technologists.
• Participate in departmental and cross-functional continuous improvement projects.
• Train operations personnel on food safety and quality programs.
• Perform CCP verifications.
• Perform other duties as required or assigned which are reasonably within the scope of this role.

BASIC QUALIFICATIONS (EDUCATION And/or EXPERIENCE)

• Required – High school diploma, or GED equivalent
• Required – Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals written in English
• Required – Ability to write routine quality assurance reports and correspondence in English
• Required – Ability to add, subtract, multiply, and divide all units of measurement using whole numbers, common fractions, and decimals
• Preferred – Minimum 1 year of experience in food/beverage manufacturing (FDA or USDA), baking experience highly preferred
• Preferred – Associate’s degree from an accredited institution in progress

Additional Qualifications (job Skills, Abilities, Knowledge)

• Developing verbal and written communication skills; bilingual in English / Spanish is a plus.
• Developing knowledge working with teams and project work.
• Developing critical thinking skills.
• Working understanding with computers: MS Excel / Word / Outlook.
• Ability to work in a fast-paced work environment.
• Ability to consistently demonstrate King’s values of excellence, dignity, saying it like it is in a way that can be heard, and curiosity, collaboration, critical thinking, and emotional intelligence.
• Ability to work a flexible schedule.
• Ability to travel up to 5% of the time.

Physical Demands

The employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to climb, balance, taste, or smell. Must regularly lift and/or move up to 10 - 25 pounds, and occasionally more than 50 pounds with assistance from co-worker and/or mechanic devices. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

While performing the duties of this job, employee is regularly exposed to moving mechanical parts. Occasional exposure to wet and/or humid conditions. The employee will be handling items that may be very hot. Noise level is usually moderate. Must be available to work overtime, nights, weekends, and Holidays.

King's Hawaiian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our ohana.

PHYSICAL REQUIREMENTS (Manufacturing Only)

• Ability to lift 50 lbs.
• Ability to stand for extended periods and walk short distances in a manufacturing setting.
• Ability to climb stairs or ladders, crouch, stoop, and twist.
• Ability to make common sensory evaluations through sight, smell, taste, and feel.
• Ability to sit and use a computer for extended periods of time.

King's Hawaiian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our ohana.