Quality Assurance Technician — CAPA & Process Excellence

Micro Matic; Brooksville (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Micro Matic USA is seeking a Quality Technician to drive its quality processes, including incoming receiving inspection, RMA/DMR handling, and IQAF documentation. The role will support production with FAI’s, MRB maintenance, and calibration system upkeep, while generating reports and ensuring timely dispositions.

The ideal candidate has 3+ years in manufacturing quality, understands ISO 9000 and Six Sigma concepts, and can interact across engineering, production, and suppliers.

Qualifications

• 3+ years in manufacturing, quality, or related field.
• Solid knowledge of quality processes and measurement system analysis.
• Strong attention to detail with solid decision-making skills.
• Understanding of ISO 9000, 5S, and TQM is preferred.
• Experience with lean manufacturing principles (Six Sigma).
• Able to travel between Micro Matic locations.
• Familiar with Microsoft Office Suite.

Responsibilities

• Perform Incoming Inspection on items received by the vendor.
• Inspect/test parts, provide CAPAs, determine disposition, and coordinate with departments for RMAs/DMRs.
• Create DMRs for nonconforming conditions and communicate with suppliers and internal teams.
• Create production rework orders per DMR disposition.
• Maintain quarantine locations and compile reports.
• Perform thorough inspections on initial production from vendors and document per IQAF.
• Production support: maintain QC tools, calibration, and training videos.
• Support production floor with product quality issue resolution.
• Assist with evaluation and disposition of QA hold products.
• Support returns evaluation/testing of customer returns.
• Perform gage calibrations and manage calibration inventory using Gagetrak.
• Help establish and maintain Golden Samples.
• Perform these and other duties as assigned.

Skills

Quality processes

Measurement analysis

Detail-oriented

Decision making

Lean/Six Sigma

Microsoft Office

Tools

Gagetrak software

AX system

IQAF

Job description

Micro Matic USA is seeking a Quality Technician to drive its quality processes, including incoming receiving inspection, RMA/DMR handling, and IQAF documentation. The role will support production with FAI’s, MRB maintenance, and calibration system upkeep, while generating reports and ensuring timely dispositions.

The ideal candidate has 3+ years in manufacturing quality, understands ISO 9000 and Six Sigma concepts, and can interact across engineering, production, and suppliers.