Quality Assurance Technician

Green Thumb Industries (GTI); West Haven (CT); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid Time Off

401(k)

Daily Pay

Employee Discount

Mental Health Programs

Perks Marketplace

Flexible Spending Account

Job summary

Green Thumb Industries is seeking a Quality Technician to perform daily verification activities to ensure raw ingredients, materials, packaging, and finished products meet regulatory standards and customer expectations. The role includes audits, quality tracking, and supporting corrective actions within a GMP environment.

You will conduct sampling, review batch records, and help maintain production quality records while adhering to safety and SOPs.

Qualifications

• Associate degree or equivalent in a related field is preferred.
• Prior experience in regulated industries (healthcare, medical devices, pharma, CPG, or cannabis) is highly desired.
• Experience with GMP, SQF, HACCP and FDA regulations is preferred.
• Strong sampling and inspection experience in a fast-paced environment.

Responsibilities

• Perform incoming inspections of materials and ensure compliance with specifications.
• Execute in-process and finished product sampling according to SOPs.
• Review batch documentation, packaging, labeling, and test results for release.
• Maintain good documentation practices and filing of records.
• Assist with non-conforming product disposition and root-cause investigations.
• Support quality training and improvement projects; monitor GMP compliance.

Skills

Attention to detail

FDA/GMP awareness

Auditing and documentation

Problem solving

Microsoft Office

Quality sampling

Independent work

Education

Associate degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Access

PowerPoint

Publisher

Job description

Position Summary

The Quality Technician is responsible for performing daily verification activities to ensure that all raw ingredients, raw materials, packaging, and finished products comply with all applicable regulations and meet or exceed the customer’s expectations and to act when predefined standards are not met. This position will also help manage product quality tracking systems, state regulatory standards, internal and external audits, etc. The goal for this role is to ensure compliance with all Green Thumb policies and procedures, as well as applicable federal, state, county, and municipal laws, ordinances, and regulations.

Duties And Responsibilities

• Supports the Quality Department and ensures all employees understand and follow all standard operating procedures (SOPs).
• Perform incoming inspections of materials received and ensure compliance with all specifications and requirements.
• Execute in-process and finished product sampling as required.
• Conducts positive release of all finished goods, which includes review of in-process batch documentation, packaging, labeling, logbooks, test results against internal specifications, and other production paperwork as required.
• Ensures good documentation practices are followed and all records are filed and maintained accordingly.
• Assist with segregation, control, and disposition of non-conforming product.
• Identify, recommend, and perform quality training as needed.
• Ensure maintenance and control of production quality records.
• Assist Quality Manager and production personnel in the investigation of root causes of quality incidents and non-conformances and assist with documenting and performing corrective and preventative actions.
• Continually study the existing quality system and make recommendations for improvements.
• Perform improvement projects as identified.
• Monitors compliance to established current Good Manufacturing Practice (GMP) guidance.
• Expected to adhere to safe work practices, follow general GMP and food safety guidelines, maintain sanitary conditions and ensure that product quality is maintained. Report to management any conditions or practices that may adversely affect product safety, product quality or personnel safety.
• Maintain and foster a positive work atmosphere.
• Perform pre-operation inspection and sanitation verification of production areas as required.
• Perform allergen and environmental swabbing activities as needed.
• Performs other duties as assigned.

Working Conditions

• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

Preferred Education, Experience And Skills

• Associate degree in a related field preferred, or equivalent combination of education, training and/or experience.
• Prior experience in regulated industry in healthcare, medical devices, pharmaceutical, consumer packaged goods (food), or cannabis is highly desired.
• Food and Drug Administration (FDA), Good Manufacturing Practices (GMP), Safe Quality Food (SQF) and Hazard Analysis Critical Control Point (HACCP) experience is highly desired.
• Strong experience with product sampling and inspection.
• Must have the knowledge and skills required to work in a fast paced and challenging environment
• Must be able to work variable day shifts dependent on business need
• Ability to follow written procedures and monitor others for adherence to written procedures.
• Ability to work independently, handle multiple tasks and problem solve effectively.
• Exceptional computer skills in Microsoft® Office Suite (Access, Excel, Outlook, PowerPoint, Publisher, Word).
• Should have a solid understanding of the Cannabis laws, rules and regulations or a passion to further their understanding and knowledge of the industry and the laws.
• Prior cannabis experience not required

Additional Requirements

• Must pass all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must possess valid driver’s license
• Must be a minimum of 21 years of age
• Must be approved by state badging agency to work in cannabis industry

Our Mission

We’re humble—We prefer quiet confidence and don’t shout about our success.

We’re hardworking—We put our heads down and get the job done.

We’re grateful—Working in our industry is a privilege and an act of service.

We’re transparent—Honest and open communication keeps us healthy as an organization.

We’re collaborative—And believe good ideas can come from anywhere.

We have a growth mindset—One that’s grounded in well-being.

At Green Thumb we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. Green Thumb is proud to be an equal opportunity workplace.

We can't wait to meet you.

Benefits

As a Green Thumb team member, you will have access to excellent benefits and incentives including:

• Health, dental, and vision insurance
• Paid Time Off
• Employee Discount
• Mental Health Programs
• 401(k)
• Daily Pay
• Supplemental Insurance
• Perks Marketplace
• Flexible Spending Account / Health Spending Account
• And much more

Green Thumb Pay Range

The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.

$21.25—$21.25 USD