Quality Assurance Technician

Actalent; Springfield (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

PTO

Job summary

Actalent in Agawam, MA seeks a Quality Assurance Technician to monitor quality control during production, verify raw materials and finished products meet specifications, perform sensory evaluations, and maintain accurate documentation. The role supports GMPs/CCPs and drives continuous improvement in food safety and product quality. The position is based on the production floor in a food manufacturing facility, with a 7:30 a.m.

– 4:00 p.m. schedule, on-site work, and a contract-to-hire pathway.

Qualifications

• AA degree or 6+ months QA/manufacturing experience.
• Experience in food manufacturing QA/QC.
• GMPs knowledge and CCPs awareness.
• Strong documentation and attention to detail.

Responsibilities

• Verify that raw materials and finished products meet quality, safety, and labeling requirements.
• Conduct sensory and visual evaluations to confirm products meet defined specifications.
• Monitor GMPs, CCPs, weights, labels, and temperature checks.

Skills

AA degree

Food QA experience

GMP awareness

Sensory evaluation

MS Office

Documentation accuracy

Communication skills

Teamwork

Education

AA degree

Quality assurance training

Tools

Excel

QA databases

Job description

Job Title: Quality Assurance Technician Job Description The Quality Assurance Technician supports the quality assurance department by monitoring quality control measures during production to ensure all food safety, product specifications, and customer standards are consistently met. This role verifies that raw materials and finished products meet quality and labeling requirements, conducts sensory and visual evaluations, and maintains accurate documentation. The technician works closely with production teams to resolve issues, uphold regulatory and company standards, and contribute to continuous improvement in food safety and product quality.

Responsibilities

• Verify that raw materials and finished products meet established quality, safety, and labeling requirements.
• Conduct sensory and visual evaluations to confirm products meet defined specifications and standards.
• Support process controls by monitoring compliance with Good Manufacturing Practices (GMPs), critical control points (CCPs), weights, labels, and temperature checks.
• Investigate and document nonconformances, including implementing quality assurance hold procedures when necessary.
• Review batch records and production documentation for accuracy, completeness, and compliance with company and regulatory requirements.
• Assist with documentation audits to ensure records are properly maintained and reflect current processes.
• Support sanitation verification activities to confirm cleaning procedures meet food safety standards.
• Assist with environmental monitoring by collecting, reviewing, and documenting data related to facility conditions.
• Maintain quality assurance databases, reports, and documentation in an organized and timely manner.
• Collaborate cross-functionally with production and other departments to resolve issues impacting food safety or product quality.
• Monitor in-process quality checks during production to ensure consistent adherence to product specifications and customer requirements.
• Proactively identify opportunities for improving food safety, quality processes, and overall compliance.
• Communicate quality issues, findings, and recommendations clearly to team members and supervisors.
• Follow all facility procedures and guidelines to support a safe, efficient, and compliant manufacturing environment.

Essential Skills

• Associate degree (AA) or equivalent, or 6 months to 1 year of related quality assurance or manufacturing experience.
• Experience in quality assurance or quality control within a food manufacturing environment.
• Working knowledge of Good Manufacturing Practices (GMPs) and standard food manufacturing practices.
• Ability to perform detailed inspections, sensory evaluations, and documentation reviews with high accuracy.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Excellent attention to detail with strong focus on documentation accuracy and record-keeping.
• Strong communication skills, with the ability to convey information clearly to cross-functional teams.
• Effective teamwork skills and a positive, collaborative attitude.
• Ability to work efficiently in a fast-paced, deadline-driven production environment.
• Physical ability to lift up to 50 pounds and perform job duties in variable temperature conditions.

Additional Skills & Qualifications

• Bilingual ability in English and Spanish is preferred.
• Experience conducting environmental monitoring and sanitation verification in a food manufacturing facility.
• Familiarity with critical control points (CCPs), temperature checks, and other food safety process controls.
• Ability to analyze quality data and contribute to continuous improvement initiatives.
• Strong organizational skills for managing multiple tasks, records, and priorities.
• Comfort working with quality assurance databases and reporting tools.

Work Environment

This position is based in a food manufacturing facility that operates Monday through Friday from 7:30 a.m. to 4:00 p.m. The role involves working on the production floor and in quality assurance areas, with exposure to variable temperature conditions typical of food processing environments. The technician regularly moves between production lines and QA workstations to perform inspections, checks, and documentation tasks, and must be able to lift up to 50 pounds as part of routine duties. The environment is fast-paced and deadline-driven, with a strong emphasis on food safety, regulatory compliance, and teamwork. Employees follow established GMPs, hygiene protocols, and safety procedures to maintain a clean, organized, and compliant facility.

Job Type & Location

This is a Contract to Hire position based out of Agawam, MA.

Pay and Benefits

The pay range for this position is $24.00 - $24.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 9, 2026.

Workplace Type

This is a fully onsite position in Agawam, MA.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.