Quality Assurance Technician

Horseshoe-Beverage-Company; Neenah (WI); On-site; USD 34,000 - 35,000; Full time

Job summary

Horseshoe Beverage Company is seeking a Quality Assurance Technician at our Neenah, WI facility. The role involves analytical testing of finished and semi-finished products, environmental monitoring, and maintaining lab practices to ensure food safety and quality.

You will train production staff on SOPs and assist with corrective actions for non-conformances. Responsibilities include release verification, documentation updates, and participation in R&D testing and shelf-life studies.

Qualifications

• The ability to read, write, speak, and understand English is required.
• Previous experience with food processing or packaging required.
• Previous experience with food manufacturing in the quality function required.
• Self-directed and personally motivated
• Strong attention to detail
• Able to work in a fast-paced environment while meeting or exceeding customer expectations.
• Good attendance and performance track record.

Responsibilities

• Perform routine analytical testing on finished and semi-finished products.
• Perform routine plating for indicator organisms.
• Execute environmental monitoring and swabbing program.
• Maintain Good Laboratory Practices program including method monitoring, equipment calibration and verification activities.
• Perform routine can seam and bottle closure inspections.
• Update and maintain laboratory procedures.
• Execute and assist with validations and verifications including sample collection.
• Assist with R & D testing including shelf-life studies.
• Maintain plant sensory program.
• Collaborate with operations to create and maintain SOPs and corrective actions for non-conformances.
• Issue production holds for product outside specification.
• Assist with training on monitoring procedures, food safety and quality system requirements.
• Participate in consumer and customer complaint investigations.

Skills

English proficiency

Attention to detail

Team player

Computer skills

Education

High school

Tools

Excel

Word

PowerPoint

Job description

• Base Pay $24.56 - $25.30 / Hour
• Job Category Quality, Manufacturing, Production
• Employee Type Full Time
• Required Degree High school
• Manage Others No

Description

Position Overview

The Quality Assurance Technician will perform analysis and testing of product to ensure that it meets all necessary food and beverage quality standards. They will work with production to assist with training on standard operator procedures. They will place products on hold that are outside of the quality specifications; assist with developing corrective action to release product and assist with regular inspections and quality control audit programs.

Our Values

Responsibilities

Analytical

• Perform routine analytical testing on finished and semi-finished products.
• Perform routine plating for indicator organisms.
• Execute environmental monitoring and swabbing program.
• Maintain Good Laboratory Practices program including method monitoring, equipment calibration and verification activities.
• Perform routine can seam and bottle closure inspections.
• Update and maintain laboratory procedures.
• Execute and assist with validations and verifications including sample collection.
• Assist with R & D testing including shelf-life studies.
• Maintain plant sensory program.

Quality and Food Safety Management

• Maintain facility glass and hard plastics inspection program.
• Ensure completion of daily positive release verification activities and release pending product.
• Collaborate with operations to create and maintain standard operating procedures and appropriate corrective action for non-conformances.
• Issue production holds for product produced outside of specification.
• Assist with training operations personnel on monitoring procedures, food safety and quality system requirements.
• Prescribe correction and corrective actions for non-conformities discovered on shift.
• Assist with maintenance of the facility inspection and internal audit program.
• Assist with consumer and customer complaint investigations.
• Assist with investigating and managing food safety and quality related failures on shift.

Qualifications

• The ability to read, write, speak, and understand English is required.
• Previous experience with food processing or packaging required.
• Previous experience with food manufacturing in the quality function required.
• Self-directed and personally motivated
• Strong attention to detail
• Able to work in a fast-paced environment while focusing on meeting or exceeding customer expectations.
• Good team player able to work well with others and contribute to a positive work environment.
• Good attendance and performance track record.
• Ability to perform the essential functions of the job with or without a reasonable accommodation.
• Strong computer skills working with Microsoft Office tools to include Excel, Word, and PowerPoint required.
• Responsible for following food safety/quality/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/quality/regulatory concerns to the Quality Manager.

What We Expect of Our Applicants and Future Employees

• Honesty — you tell the truth, even when it's uncomfortable, and you don't hide mistakes or shortcuts.
• Integrity — you do the right thing, even when no one is watching or when it would be easier not to.
• Diversity — you respect people who look, think, and work differently than you do.
• Quality — you take pride in your work and hold yourself to a high standard, no matter the task.
• Respect — you treat everyone with courtesy, from the person next to you on the line to the person in the corner office.
• Responsibility — you follow through on what you say you'll do, without needing to be reminded.
• Accountability — when you make a mistake, you own it, learn from it, and help fix it.

Hours, Location and Pay

We offer a competitive base pay rate and comprehensive benefits package for full-time employees. This role works 5:45am – 6:00pm or 5:45pm - 6:00am on a 2-2-3 schedule at our Neenah, WI manufacturing facility.

Physical and Mental Demands

• While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee may occasionally have to operate business machines and lift and/move up to 50 pounds.
• Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.
• Potential for exposure to chemicals, heights, loud noises, mechanical equipment, wet environments, and other potential hazards exists.

Safety Statement

At Trilliant and Horseshoe, safety is every employee’s first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures

• The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
• Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.
• Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment.
• Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process.
• EEO/AA including Vets and Disabled
• If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information.
• Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers.
• The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures.