Quality Assurance Technician

Crescolabs; Joliet (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Major medical, dental, and vision insurance

401(K)-match program

Paid holidays and PTO

Annual discretionary bonuses

Employee discount program

Job summary

Cresco Labs in Joliet, Illinois, seeks a Quality Assurance (QA) Technician to ensure product quality in manufacturing. The role involves performing inspections and verifications, assisting in customer complaints, and enforcing compliance to safety regulations.

Ideal candidates possess a degree or relevant experience in a regulated field. Benefits include health coverage, 401(K) match, and paid time off. Join us to contribute to maintaining high-quality standards in the cannabis industry.

Qualifications

• Must have 1-2 years experience and an Associate Degree, or 2+ years experience in a production environment.
• Prior experience in a highly regulated industry is desirable.
• Experience in Quality Assurance or Quality Control function is beneficial.

Responsibilities

• Conduct incoming inspections and finished product sampling.
• Perform regulatory label review and in-process verifications.
• Assist in customer complaints and product investigations.

Skills

Attention to detail

Quality Assurance procedures

Critical thinking

Communication skills

Education

Bachelor’s Degree or equivalent experience

Job description

Job Summary

Cresco Labs is seeking a Quality Assurance (QA) Technician to join our manufacturing team in our facility. As a QA Technician, you will be responsible for assisting with quality-related activities at the facility associated with incoming inspection, start-up verification, in-process verifications & checks, and sampling and inspection of finished products. Product families could include cannabis flower, cannabis oil, manufacturing infused products (vape pens/cartridges), and food products (gummies). This position will also help ensure products are being produced in a manner that meets all specifications and brand consistency. You will also assist in identifying potential quality risks and working with operations personnel to develop improvement opportunities. The ideal candidate must possess a strong attention to detail and experience working within a highly regulated industry.

Core Job Duties

• Performs incoming inspections.
• Performs finished product sampling and inspection.
• Maintains retain library.
• Performs equipment and product line clearances before processing/production runs including but not limited to cleaning and sanitation verification, metal detector checks, and balance checks.
• Performs regulatory label review and approval prior to start-up.
• Performs in-process verifications to ensure product weights, correct labeling & packaging for transfer.
• Performs in-process ANSI inspections.
• Performs verifications on finished product including but not limited to metal detection checks, label review, and record review.
• Assists in customer complaints and product investigations, helping to assess risk, identify root cause and quarantine product.
• Inspects packaged orders to ensure correct content and quantities, as deemed necessary.
• Reviews in-process batch documentation to ensure real-time compliance to product specifications, good documentation practices and written policies/procedures.
• Monitors compliance to established Good Manufacturing Practice (GMP) guidance.
• Reviews product quality standards and specifications to make sure they are available during production runs.
• Complete all required trainings on time.
• Conducts all duties in compliance with safety rules, applicable SOPs, and other applicable guidelines.
• Other duties as assigned.

Required Experience, Education and Skills

• Bachelor’s Degree, OR 1-2 years experience & an Associate Degree, OR 2+ years experience in a production environment.
• Prior experience in a highly regulated industry. Highly desirable: healthcare, medical devices, pharmaceutical, consumer packaged goods (food), FDA, HACCP, or SQ.
• Prior experience in Quality Assurance or Quality Control function desired.
• Prior experience with product sampling, inspection procedures, customer complaints, product investigations, and CAPA desired.
• Ability to follow written procedures and monitor others for adherence to written procedures.
• Ability to create or update written procedures with site operations personnel, as needed.
• Strong written and verbal communication skills.
• Detail-oriented.
• Utilizes critical thinking to troubleshoot issues, work collaboratively with a team to brainstorm solutions, and implement solutions.

Benefits

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

Additional Requirements

• Must be 21 years of age or older to apply.
• Must comply with all legal or company regulations for working in the industry.
• The company does not offer employment-based visa sponsorship for this role or any other position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship at any time.

Equal Opportunity Employer

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.