Quality Assurance Technician

Green Thumb Industries; Holyoke (MA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid Time Off

Daily Pay

Job summary

Green Thumb Industries is seeking a Quality Technician to perform daily verification activities ensuring raw ingredients, materials, packaging and finished products meet regulatory standards and customer expectations. The role supports SOP adherence, audit readiness, and continuous improvement within a GMP environment.

Responsibilities include incoming inspections, in-process sampling, and positive release of finished goods, with emphasis on proper documentation and non-conforming product

Qualifications

• Strong experience with product sampling and inspection.
• Must be able to follow written procedures and monitor others for adherence to written procedures.
• Ability to work independently, handle multiple tasks and problem solve effectively.
• Exceptional computer skills in Microsoft Office Suite (Access, Excel, Outlook, PowerPoint, Publisher, Word).

Responsibilities

• Supports the Quality Department and ensures all employees understand and follow all standard operating procedures (SOPs).
• Perform incoming inspections of materials received and ensure compliance with all specifications and requirements.
• Execute in-process and finished product sampling as required.
• Conducts positive release of all finished goods, which includes review of in-process batch documentation, packaging, labeling, logbooks, test results against internal specifications, and other production paperwork as required.
• Ensures good documentation practices are followed and all records are filed and maintained accordingly.
• Assist with segregation, control, and disposition of non-conforming product.
• Identify, recommend, and perform quality training as needed.
• Ensure maintenance and control of production quality records.
• Assist Quality Manager and production personnel in the investigation of root causes of quality incidents and non-conformances and assist with documenting and performing corrective and preventative actions.
• Continually study the existing quality system and make recommendations for improvements.
• Perform improvement projects as identified.
• Monitors compliance to established current Good Manufacturing Practice (GMP) guidance.

Skills

Product sampling

Inspection

Written procedures adherence

Independent work

Education

Associate degree in related field

Tools

Microsoft Office Suite

Job description

POSITION SUMMARY:

The Quality Technician is responsible for performing daily verification activities to ensure that all raw ingredients, raw materials, packaging, and finished products comply with all applicable regulations and meet or exceed the customer's expectations and to act when predefined standards are not met. This position will also help manage product quality tracking systems, state regulatory standards, internal and external audits, etc. The goal for this role is to ensure compliance with all Green Thumb policies and procedures, as well as applicable federal, state, county, and municipal laws, ordinances, and regulations.

DUTIES AND RESPONSIBILITIES:

• Supports the Quality Department and ensures all employees understand and follow all standard operating procedures (SOPs).
• Perform incoming inspections of materials received and ensure compliance with all specifications and requirements.
• Execute in-process and finished product sampling as required.
• Conducts positive release of all finished goods, which includes review of in-process batch documentation, packaging, labeling, logbooks, test results against internal specifications, and other production paperwork as required.
• Ensures good documentation practices are followed and all records are filed and maintained accordingly.
• Assist withsegregation, control, and disposition of non-conforming product.
• Identify, recommend, and perform quality training as needed.
• Ensure maintenance and control of production quality records.
• Assist Quality Manager and production personnel in the investigation of root causesof quality incidents and non-conformances and assist with documenting and performing corrective and preventative actions.
• Continually study the existing quality system and make recommendations for improvements.
• Perform improvement projects as identified.
• Monitors compliance to established current Good Manufacturing Practice (GMP) guidance.
• Expected to adhere to safe work practices, follow general GMP and food safety guidelines, maintain sanitary conditions and ensure that product quality is maintained. Report to management any conditions or practices that may adversely affect product safety, product quality or personnel safety.
• Maintain and foster a positive work atmosphere.
• Perform pre-operation inspection and sanitation verification of production areas as required.
• Perform allergen and environmental swabbing activities as needed.
• Performs other duties as assigned.

Working Conditions

• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

PREFERRED EDUCATION, EXPERIENCE AND SKILLS:

• Associate degree in a related field preferred, or equivalent combination of education, training and/or experience.
• Prior experience in regulated industry in healthcare, medical devices, pharmaceutical, consumer packaged goods (food), or cannabis is highly desired.
• Food and Drug Administration (FDA), Good Manufacturing Practices (GMP), Safe Quality Food (SQF) and Hazard Analysis Critical Control Point (HACCP) experience is highly desired.
• Strong experience with product sampling and inspection.
• Must have the knowledge and skills required to work in a fast paced and challenging environment
• Must be able to work variable day shifts dependent on business need
• Ability to follow written procedures and monitor others for adherence to written procedures.
• Ability to work independently, handle multiple tasks and problem solve effectively.
• Exceptional computer skills in Microsoft Office Suite (Access, Excel, Outlook, PowerPoint, Publisher, Word).
• Should have a solid understanding of the Cannabis laws, rules and regulations or a passion to further their understanding and knowledge of the industry and the laws.
• Prior cannabis experience not required

Additional Requirements

• Must pass all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must possess valid driver's license
• Must be a minimum of 21 years of age
• Must be approved by state badging agency to work in cannabis industry

Our Mission: To promote well-being through the power of cannabis.

We're humble-We prefer quiet confidence and don't shout about our success.

We're hardworking-We put our heads down and get the job done.

We're grateful-Working in our industry is a privilege and an act of service.

We're transparent-Honest and open communication keeps us healthy as an organization.

We're collaborative-And believe good ideas can come from anywhere.

We have a growth mindset-One that's grounded in well-being.

At Green Thumb we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought-not only because it is right, but because it makes us better. Our mission-the right to wellness-informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. Green Thumb is proud to be an equal opportunity workplace.

We can\'t wait to meet you.

As a Green Thumb team member, you will have access to excellent benefits and incentives including:

• Health, dental, and vision insurance
• Paid Time Off
• Employee Discount
• Mental Health Programs
• 401(k)
• Daily Pay
• Supplemental Insurance
• Perks Marketplace
• Flexible Spending Account / Health Spending Account
• And much more

The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.

Green Thumb Pay Range

$21 — $21.50 USD