Quality Assurance Technician

Paycom; Baltimore (MD); On-site; USD 58,000 - 69,000; Full time

Job summary

Marlin Steel Wire is seeking a Quality Assurance Technician to uphold high product standards and lead quality initiatives in a fast-paced manufacturing environment.

The role focuses on QMS maintenance, audits, inspections, and supplier quality, with hands-on use of measurement tools and engineering drawings to drive continuous improvement. This on-site position offers exposure to cross-functional teams and quality leadership opportunities.

Qualifications

• 3–5+ years in quality or quality engineering.
• Working knowledge of ISO 9001.
• Proficient with measurement tools such as calipers, micrometers, and tape measures.
• Strong understanding of engineering drawings and technical specifications.
• Demonstrated success sustaining quality systems and controls.

Responsibilities

• Maintain and improve the Quality Management System (QMS) compliant with ISO 9001 and 13485.
• Lead internal audits, corrective actions, and continuous improvement initiatives.
• Serve as the main contact for customer audits.
• Oversee product inspections across all manufacturing stages.
• Lead root cause analysis of nonconformances using tools like 5 Whys, 8Ds, and Fishbone diagrams.
• Develop and maintain test plans, sampling standards, and inspection protocols.
• Manage supplier quality performance, including incoming inspections and corrective actions.
• Communicate with vendors and customers to resolve quality concerns and complaints.
• Implement and maintain vendor evaluations and supplier scorecards.
• Evaluate the quality of materials or products and advise customers, production, & engineering on technical or procedural issues
• Travel to vendor sites to ensure Marlin quality is maintained.
• Join a team of quality professionals.
• Promote a quality-first culture across all departments.
• Work alongside Engineering and Production when nonconformities are found to determine final decision to pass or not
• Take initiative to improve processes which affect quality
• Maintain relationships with all department managers
• Participate in training and meetings.

Skills

QA experience

ISO 9001

Measuring tools

Root cause analysis

Audit leadership

Tools

Calipers

Micrometers

Tape measures

QMS software

ERP systems

Job description

Quality Assurance Technician

Job Details

• Job Location: Baltimore, MD 21230
• Salary Range: $28.00 - $33.00 Hourly
• Fulltime, Non-exempt
• Sunday-Wednesday 8am-430pm

Job Overview

Are you passionate about delivering high-quality products and ensuring every detail meets exacting standards? Marlin Steel Wire is seeking a dedicated and detail-oriented Quality Assurance Technician to join our team. In this dynamic role, you will use your skills in quality assurance playing a key role in maintaining production quality and driving continuous improvement. With a focus on inspecting steel wire products and maintaining quality systems, this position is perfect for someone who thrives in a fast-paced manufacturing environment and takes pride in upholding exceptional standards. If you’re ready to contribute your expertise and inspire others to achieve excellence, we’d love to hear from you!

Key Responsibilities

• Maintain and improve the Quality Management System (QMS) compliant with ISO 9001 and 13485.
• Lead internal audits, corrective actions, and continuous improvement initiatives.
• Serve as the main contact for customer audits.
• Oversee product inspections across all manufacturing stages.
• Lead root cause analysis of nonconformances using tools like 5 Whys, 8Ds, and Fishbone diagrams.
• Develop and maintain test plans, sampling standards, and inspection protocols.
• Manage supplier quality performance, including incoming inspections and corrective actions.
• Communicate with vendors and customers to resolve quality concerns and complaints.
• Implement and maintain vendor evaluations and supplier scorecards.
• Evaluate the quality of materials or products and advise customers, production, & engineering on technical or procedural issues
• Travel to vendor sites to ensure Marlin quality is maintained.
• Join a team of quality professionals.
• Promote a quality-first culture across all departments.
• Work alongside Engineering and Production when nonconformities are found to determine final decision to pass or not
• Take initiative to improve processes which affect quality
• Maintain relationships with all department managers
• Participate in training and meetings.

QualificationsQualifications and Skills

• 3–5+ years of experience in a quality or quality engineering role.
• Working knowledge of ISO 9001.
• Proficient in measurement tools such as calipers, micrometers, and tape measures.
• Strong understanding of engineering drawings and technical specifications.
• Demonstrated success sustaining quality systems and controls.
• Strong problem-solving, critical thinking, and communication skills.
• Proficiency with Microsoft Office Suite (Excel, Word) and QMS or ERP systems.
• Experience in wire forming, metal fabrication, or similar manufacturing environment.
• Flexibility to manage various tasks and adapt to changing priorities.
• Ability to work in temperature ranges from 45°F to 110°F for extended periods.
• Tolerance for exposure to solvents, oils, and dust.
• Strong communication skills and ability to work in a team environment.
• Physical ability to lift up to 55 lbs., perform repetitive tasks, and stand for extended periods
• Proficiency in using hand tools (e.g., screwdrivers, wrenches) and small power tools.

Work Environment & Physical Requirements

The role requires frequent lifting of boxes weighing up to 55 pounds from the floor to table or pallet heights, along with continuous standing and walking throughout a 9.5-hour shift. The position also involves pushing and pulling stacks of parts weighing up to 200 pounds over distances of up to 100 feet.Employees must perform repetitive reaching to handle products from crates, boxes, and conveyors, as well as regularly bend, squat, twist, and stoop during product handling tasks. Frequent wrist manipulation is required for inserting and removing parts from machinery.The Quality Technician works in a production environment where safety glasses and safety-toe shoes, must be worn at all times. The workspace includes exposure to temperature variations ranging from 45°F to 110°F, as well as fumes, solvents, and dust, with occasional handling of hazardous chemicals or oils.