Quality Assurance Technical Resource Lead

The Clorox Company; Forest Park (OH); On-site; USD 36,000 - 58,000; Full time

Benefits offered by this job

Competitive compensation

401(k) program

Health benefits

Flexible work environment

Learning opportunities

Half-day Fridays

Job summary

The Clorox Company is seeking a Quality Assurance Technical Resource Lead for our Atlanta Main facility. This role focuses on maintaining and improving quality systems, driving continuous improvement, and ensuring SAP quality management processes meet regulatory and customer requirements.

You will collaborate across manufacturing, engineering, supply chain, and leadership teams to strengthen quality performance, document control, and organizational compliance.

Qualifications

• Bachelor’s degree in quality, engineering, manufacturing, life sciences, business, or related field.
• 3+ years in Quality Assurance, Quality Systems, Manufacturing, or related technical environment.
• Experience managing quality systems, compliance programs, and continuous improvement initiatives.
• Experience working with SAP, including quality notifications and documentation management.
• Knowledge of document control processes and quality management principles.
• Strong analytical, problem-solving, and root cause analysis skills.
• Excellent verbal, written, and presentation communication skills.
• Ability to influence stakeholders across multiple functions.

Responsibilities

• Maintain and improve quality management systems to ensure compliance with requirements.
• Develop, update, and communicate quality procedures and documentation.
• Ensure processes are clearly defined, effective, and followed across the facility.
• Support internal and external audits; lead corrective and preventive actions.
• Monitor metrics and drive improvements to quality performance.
• Lead quality improvement initiatives; facilitate root cause investigations.
• Analyze quality data to identify improvement opportunities.
• Collaborate with cross-functional teams to improve product quality.
• Coordinate quality training and maintain training records.

Skills

Quality Assurance

Quality Systems

Root Cause Analysis

Cross-functional Collaboration

Communication Skills

Education

Bachelor’s degree in Quality, Engineering, Manufacturing, Life Sciences, Business, or related field

Tools

SAP

Document Control

Job description

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox:

The Clorox Company is seeking a qualified candidate for the Quality Assurance Technical Resource Lead position at our Atlanta Main facility. This facility uses automated packaging equipment and utilities to manufacture and distribute Home Care and Laundry products. The Quality Assurance Technical Resource Lead is responsible for maintaining and improving quality systems, processes, and compliance programs that support operational excellence across the facility. This role ensures quality processes are clearly defined, effectively communicated, and consistently executed to meet regulatory, customer, and company requirements.

As a key quality leader, this position drives continuous improvement initiatives, supports compliance and training programs, manages quality notifications within SAP, and serves as a primary liaison with suppliers that directly support plant operations. The role works cross-functionally with manufacturing, engineering, supply chain, maintenance, safety, and leadership teams to strengthen quality performance, document control, and organizational compliance.

Strong communication, collaboration, and change management skills are essential for successfully implementing strategic quality initiatives and policy updates throughout the organization.

Starting hourly pay: $42.52- Mon.- Fri. 8hr shift. Offering excellent compensation and benefits package.

In this role, you will:

Quality Systems & Compliance

• Maintain and continuously improve quality management systems to ensure compliance with company, customer, and regulatory requirements.

• Develop, update, and communicate quality procedures, work instructions, standards, and documentation.

• Ensure quality processes are clear, effective, and consistently followed throughout the facility.

• Support internal and external audits and lead corrective and preventive action activities as needed.

• Monitor compliance metrics and recommend improvements to enhance overall quality performance.

Continuous Improvement

• Actively participate in and lead quality improvement initiatives that drive operational excellence.

• Facilitate root cause investigations and implement sustainable corrective actions.

• Analyze quality data and trends to identify opportunities for process improvements and risk reduction.

• Collaborate with cross-functional teams to improve product quality, process capability, and compliance performance.

Training & Document Control

• Coordinate and track required quality and compliance training programs to ensure timely completion.

• Partner with stakeholders to maintain accurate and current training records.

• Lead document control activities, ensuring revisions, approvals, distribution, and retention practices are effectively managed.

• Serve as a resource to employees regarding quality procedures and compliance requirements.

• SAP Quality Management

• Create, maintain, and manage quality notifications and related documentation within SAP.

• Ensure quality events, investigations, corrective actions, and records are accurately documented and closed in a timely manner.

• Utilize SAP reporting and data analysis tools to support quality improvement efforts.

Communication & Leadership

• Acts as a site contact with Division Quality and Corporate Quality regarding quality systems, standards, and variances to manufacturing process Lead problem analysis/ diagnosis to processing operations and Various WCM Pillar Teams i.e. T&Q, Daily Operations, Improvement Methods.

• Promote continuous improvement, compliance, and quality ownership throughout the facility.

What we look for:

Required Qualifications

• Bachelor’s degree in Quality, Engineering, Manufacturing, Life Sciences, Business, or a related field; equivalent experience may be considered.

• 3+ years of experience in Quality Assurance, Quality Systems, Manufacturing, or a related technical environment.

• Experience managing quality systems, compliance programs, and continuous improvement initiatives.

• Experience working with SAP, including quality notifications and documentation management.

• Knowledge of document control processes and quality management principles.

• Strong analytical, problem-solving, and root cause analysis skills.

• Excellent verbal, written, and presentation communication skills.

• Ability to influence stakeholders and work effectively across multiple functions.

Preferred Qualifications

• Experience in a manufacturing, consumer products, food, chemical, or regulated environment.

• Certification in Quality Management or Continuous Improvement (ASQ, Lean, Six Sigma, etc.).

• Experience supporting audits, supplier quality programs, and regulatory compliance requirements.

• Advanced knowledge of quality management systems and process improvement methodologies.

#LI-ONSITE

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.

Benefits we offer to help you be well and thrive:

• Competitive compensation

• Generous 401(k) program in the US and similar programs in international

• Health benefits and programs that support both your physical and mental well-being

• Flexible work environment, depending on your role

• Meaningful opportunities to keep learning and growing

• Half-day Fridays, depending on your location