Quality Assurance Supervisor - Day Shift

Cal-Maine Foods, Inc.; Burlington (WI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Free Life insurance

Paid time off

Vision insurance

Company Stock contribution

Job summary

Echo Lake Foods in Burlington, WI, is seeking a Quality Assurance Supervisor to lead plant‑level food safety and quality activities, supervise QA Technicians, and ensure regulatory and customer standards are met. The role emphasizes hands‑on QA in food manufacturing, strong leadership, and cross‑functional collaboration to support safe and compliant production.

The ideal candidate has QA experience in food manufacturing, knowledge of sanitation, and familiarity with regulatory programs.

Qualifications

• High School diploma or equivalent.
• 1–2 years of quality assurance experience in a food manufacturing environment.
• Knowledge of food plant sanitation programs and processes.
• Knowledge of microbiological testing and analyses.
• Strong communication, analytical, and math skills.

Responsibilities

• Manage and direct Quality Assurance Technicians, including scheduling and coverage.
• Oversee all in-plant food safety and quality activities and training programs.
• Monitor HACCP critical control points daily and support HACCP plan updates.
• Investigate customer complaints and implement corrective actions.
• Verify labeling, date coding, packaging accuracy, and product compliance.
• Evaluate organoleptic attributes to ensure product standards.
• Support regulatory program requirements (FDA, USDA, WDATCP, etc.).
• Develop procedures (SOPs/SSOPs) to improve safety, sanitation, and performance.
• Assist with certifications including GFSI (SQF), FSMA, CN, Organic, and others.

Skills

Strong communication

Analytical

Math skills

Bilingual Spanish

Education

High School diploma

HACCP certification

PCQI certification

SQF certification

Job description

Echo Lake Foods is a leading manufacturer of ready-to-eat egg products and breakfast foods, including waffles, pancakes, French toast, scrambled eggs, omelets, and egg patties, serving major retail, foodservice, and national restaurant customers across the United States. Founded in 1941 and headquartered in Burlington, Wisconsin, the company operates multiple production facilities throughout the Midwest and has built a strong reputation for quality, innovation, and customer partnerships.

In 2025, Echo Lake Foods was acquired by Cal-Maine Foods, Inc., the largest producer and distributor of fresh shell eggs in the United States, marking an exciting new chapter of growth. This partnership strengthens our resources, expands our capabilities, and supports continued investment in our people, facilities, and products. Creating new opportunities for employees to grow their careers within a stable and expanding organization.

Hours: 6:00 AM - 4:00 PM

We are currently seeking a Quality Assurance Supervisor to join our team. This role is responsible for leading plant-level food safety and quality activities, supervising QA Technicians, and ensuring compliance with regulatory, customer, and company standards. The ideal candidate will bring hands‑on experience in food manufacturing quality systems, strong leadership skills, and the ability to collaborate cross‑functionally to support safe, compliant, and high‑quality production.

Responsibilities

• Manage and direct Quality Assurance Technicians, including scheduling and providing coverage during absences of key personnel.
• Oversee all in‑plant food safety and quality activities, including food safety training programs.
• Monitor and verify HACCP critical control points daily and support development, review, and updates to HACCP plans in coordination with the QA Manager.
• Investigate customer complaints and assist with implementing corrective actions to eliminate root causes.
• Verify labeling, date coding, packaging accuracy, and product compliance with specifications.
• Evaluate organoleptic attributes (taste, texture, appearance, smell) to ensure products meet established standards.
• Assist in maintaining Child Nutrition (CN) programs and certification requirements.
• Support relationships with regulatory agencies (FDA, USDA, WDATCP, etc.) and stay current on regulatory changes impacting products and processes.
• Continuously evaluate plant processes to identify risks and opportunities for improvement related to food safety and quality.
• Assist in developing and implementing procedures (SOPs, SSOPs) to improve food safety, sanitation, and operational performance.
• Support documentation and compliance for certifications including GFSI (SQF), FSMA, CN, Organic, and other programs.
• Assist with oversight of the sanitation program and coordination with the Sanitation Supervisor.
• Support product sampling, environmental monitoring (EMP), and other testing programs per company procedures.
• Participate in training and development initiatives for QA staff.
• Perform additional duties related to food safety, quality assurance, and sanitation as assigned.

Qualifications

Required

• High School diploma or equivalent required.
• Minimum of 1–2 years of quality assurance experience in a food manufacturing environment.
• Knowledge of food plant sanitation programs and processes.
• Knowledge of microbiological testing and analyses.
• Strong communication, analytical, and math skills.

Preferred

• Experience managing or scheduling QA Technicians in a food manufacturing environment.
• HACCP certification (or willingness to obtain).
• PCQI certification (or willingness to obtain).
• SQF certification (or willingness to obtain).
• Bilingual Spanish skills preferred.

Physical Requirements

• Ability to walk throughout all plant areas for extended periods.
• Ability to climb ladders and step stools as required.
• Ability to lift, carry, or move up to 30–40 pounds.
• Visual and sensory acuity required to detect food safety and quality variations in products (appearance, smell, texture, etc.).
• Ability to work in a manufacturing environment with varying temperatures and conditions.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Free Life insurance
• Paid time off
• Vision insurance
• Company contributes 3% of your base pay in company Stock — regardless of your contribution

We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by federal, state or local law.