Quality Assurance Supervisor

Alpha Baking Co., Inc.; Wyoming (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Alpha Baking Co., Inc. is seeking a Quality Assurance Supervisor to oversee daily QA operations, supervise QA Technicians, and ensure compliance with food safety standards across shifts. The role serves as on-site QA authority in the absence of the Sr.

QA Manager and drives continuous improvement for operational excellence and food safety culture. Responsibilities include coaching staff on inspection procedures and GMP compliance, maintaining accurate QA documentation, and supporting regulatory

Qualifications

• Experience supervising QA technicians and daily QA operations.
• HACCP, FSMA, SQF/BRC knowledge and GMP/compliance experience.
• Strong documentation, deviation management, and CAPA skills.

Responsibilities

• Supervise QA Technicians across shifts and ensure full QA coverage.
• Maintain on-floor presence to verify real-time food safety and quality.
• Act as on-site QA authority when Sr. QA Manager is absent.
• Coach and train staff on inspection procedures and GMP compliance.
• Support documentation accuracy and regulatory record-keeping.
• Assist with audits and respond with required QA documentation.

Skills

QA supervision

GMP compliance

Documentation

Job description

Please note this position is not eligible for relocation assistance.

Job Details

Description

Please note this position is not eligible for relocation assistance.

Position Summary

The Quality Assurance Supervisor is responsible for overseeing daily QA operations and ensuring compliance with food safety and quality standards across assigned shifts. This role provides direct supervision to QA Technicians, maintains active floor presence, and serves as the on-site QA authority in the absence of the Sr. QA Manager. The position is accountable for documentation accuracy, regulatory compliance, and driving continuous improvement initiatives to support operational excellence and food safety culture.

Essential Duties And Responsibilities Include But Not Limited To

Leadership & Oversight

• Supervise, schedule, and support QA Technicians to ensure full QA coverage across all shifts.
• Maintain active floor presence to verify real-time compliance with food safety, quality, and operational requirements.
• Serve as the on-site QA authority during daily production activities and in the absence of the Sr. QA Manager.
• Coach, train, and mentor QA Technicians in inspection procedures, documentation accuracy, and GMP compliance.
• Promote and enforce a proactive food safety culture in alignment with company policies and cGMP requirements.
• Collaborate with Production, Sanitation, and Maintenance to drive compliance and resolve food safety and quality concerns.

Food Safety & Quality Systems

• Ensure compliance of all QA activities with HACCP, FSMA, SQF/BRC (as applicable), and internal programs.
• Oversee execution and verification of key programs including environmental monitoring, allergen controls, sanitation verification, and pre-operational inspections.
• Ensure all out-of-spec conditions are properly identified, documented, and escalated in a timely manner.
• Documentation & Compliance
• Ensure completeness, accuracy, and compliance of all QA documentation (batch records, deviation reports, pre-op inspections, hold/release forms, etc.).
• Review and sign off on QA records, ensuring they meet internal and regulatory requirements.
• Identify documentation deficiencies and coordinate immediate corrective actions, including on-the-spot retraining when required.
• Support document control activities, ensuring records are properly completed, filed, and readily retrievable.

Performance Monitoring & Continuous Improvement

• Track, analyze, and report quality performance metrics (KPIs such as holds, complaints, audit findings, and deviations).
• Participate in root cause analysis and ensure corrective and preventive actions (CAPA) are implemented and verified for effectiveness.
• Identify process improvement opportunities and communicate findings to QA and plant leadership.
• Support cross-functional teams in resolving quality and food safety issues.

Audit & Regulatory Support

• Support preparation and execution of customer, regulatory (FDA), and third-party (SQF/BRC) audits.
• Serve as a QA representative during audits and provide documentation and responses as needed.

Decision-Making Authority

• Authorized to place product on hold and stop production in the event of food safety or quality concerns.
• Responsible for escalating deviations and risks to the QA Manager and plant leadership.
• Accountable for ensuring corrective actions are implemented and verified for effectiveness.