Quality Assurance Supervisor

New Generation Wellness; Stratton Meadows (CO); On-site; USD 85,000 - 120,000; Full time

Job summary

New Generation Wellness is seeking a Quality Assurance Supervisor to lead QA activities across manufacturing, packaging, and quarantine in a cGMP setting. You will mentor QA staff, review batch records, and partner with Operations to ensure product quality and regulatory compliance.

Reporting to the Quality Manager, you will drive CAPA, deviations, and audit readiness while maintaining hands-on involvement on the production floor and ensuring accurate documentation and traceability.

Qualifications

• Bachelor’s degree in a scientific or technical discipline or equivalent regulated-industry experience.
• 4–6 years QA experience in a regulated manufacturing environment.
• Experience with batch records, deviation investigations, CAPA, and internal audits.
• Knowledge of cGMPs and FDA regulations.

Responsibilities

• Oversee daily QA activities across manufacturing, packaging, and quarantine.
• Train and mentor QA Technicians; provide coaching and feedback.
• Lead root-cause analysis and CAPA tracking.
• Support audit readiness and participate in FDA/customer inspections.
• Collaborate with Operations and Product Development to ensure quality.

Skills

Leadership

Analytical skills

Organizational skills

Technical writing

Communication

Education

Bachelor's degree in a scientific or technical discipline

Tools

ERP systems

Electronic QMS

Job description

Quality Assurance SupervisorAs we prepare to embark on our centennial journey, New Generation Wellness (NGW) is not just marking a milestone; we are celebrating a century of commitment to health, vitality, and positive transformation. For 100 years, we've been at the forefront of wellness, pioneering innovation and shaping the future of holistic health. We invite you to be part of our legacy. Joining New Generation Wellness means becoming a part of a dynamic and successful team that values innovation, collaboration, and exceeding the needs of our customers. Here's to the next 100 years of New Generation Wellness! More importantly, here is to your success!Position Summary:The Quality Assurance Supervisor provides daily leadership and oversight of Quality Assurance activities supporting manufacturing, packaging, and quarantine operations in a cGMP-regulated environment. This role ensures compliance with FDA regulations, internal SOPs, and quality-system requirements while fostering a proactive, collaborative quality culture.Reporting to the Quality Manager, the QA Supervisor leads and mentors QA staff, supports audit readiness, drives documentation accuracy, and partners closely with Operations and Product Development to ensure product quality and regulatory compliance.This is an ideal opportunity for a hands-on QA professional ready to expand their leadership impact while maintaining direct involvement in quality systems and floor-level execution.Essential Functions and Basic Duties:QA Leadership & Daily Oversight:Supervise day-to-day QA activities across manufacturing, packaging, and quarantine operationsLead, train, and mentor QA Technicians, providing coaching, performance feedback, and scheduling supportServe as a visible quality presence on the production floorExercise authority—with organizational support—to stop production or withhold product release when quality or compliance risks are identifiedQuality Systems & Compliance:Support equipment qualifications (IQ/OQ) and cleaning validation activitiesPartner with Supplier Quality to support raw-material and vendor qualification processesReview batch records and oversee documentation accuracy and completenessCoordinate deviation investigations, nonconformance documentation, and CAPA activitiesSupport root-cause analysis and track CAPA effectivenessManage change-control documentation to ensure traceability and regulatory alignmentTrack and trend quality metrics and report findings to Quality leadershipTraining & Technical Support:Coordinate QA-related training programs in collaboration with HR and department leadersEnsure training records are current and aligned with role-specific competenciesAct as a technical resource and mentor for QA TechniciansAuditing & Inspection Readiness:Participate in internal and external audits, serving as a subject matter expertSupport preparation for FDA and customer inspectionsMonitor and follow up on corrective actions resulting from audit findingsCross-Functional Collaboration & Continuous Improvement:Partner with Manufacturing, Product Development, and Supply Chain to support compliant, efficient operationsParticipate in quality review boards and continuous improvement initiativesIdentify opportunities to improve documentation flow, approval timelines, and QA processesSupport enhancements to electronic Quality Management Systems (QMS)QualificationsEducation / Certifications:Bachelor’s degree in a scientific or technical discipline (Biology, Chemistry, Food Science, or similar) preferredEquivalent regulated-industry experience will be consideredRequired Knowledge:Strong working knowledge of cGMPs, FDA regulations, and Good Documentation Practices (GDP)Experience working with ERP systems and electronic QMS platformsRequired Experience:4–6 years of Quality Assurance experience in a regulated manufacturing environment (dietary supplements, nutraceuticals, pharmaceuticals, food, or similar FDA-regulated industry)1–2 years of experience in a lead or supervisory capacity preferredHands-on experience with batch record review, deviation investigations, CAPA management, and internal auditsSkills / Abilities:Strong analytical, organizational, and technical writing skillsAbility to lead, mentor, and influence others in a fast-paced manufacturing environmentDetail-oriented, accountable, and comfortable making quality-driven decisionsWork Environment & Physical RequirementsPrimarily office-based with regular time spent in manufacturing areasRequires extended periods of computer work and walking the production floorOccasional lifting up to 20 lbsUse of PPE including lab coat, hairnet, safety glasses, and hearing protection as required