Quality Assurance Supervisor

Mother Parkers Tea & Coffee; Fort Worth (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits from day 1

401k with company match

Employee discount on products

Tuition assistance

Casual dress code

Job summary

Mother Parkers Tea & Coffee is seeking an experienced Quality Assurance Supervisor to join the Fort Worth plant's QA leadership team. You will oversee day-to-day QA operations, supervise QA Technicians, and back up the QA Manager as needed.

Responsibilities include maintaining GMP compliance, conducting audits, driving traceability, and supporting SQF code integrity. This role requires 4+ years in QA within food/beverage or pharma settings and a strong grounding in GMP and SPC methods.

Qualifications

• 4+ years QA in a food & beverage or pharmaceutical setting.
• Degree or Diploma in Sciences or Industrial Engineering.
• Experience with a recognized GFSI scheme.
• GMP, Product Safety & Security knowledge.
• Understanding of SPC applications.

Responsibilities

• Oversee day-to-day QA operations and supervise QA technicians.
• Lead investigations of non-conformances and product defects.
• Support audits, SQF/code integrity, and third-party inspections.
• Collaborate with cross-functional teams to ensure quality compliance.

Skills

Project Management

Team collaboration

Decision making

Documentation skills

Education

Science or Industrial Engineering degree

Tools

SPC knowledge

Laboratory equipment

Job description

Who is Mother Parkers?

We are one of the largest tea and coffee manufacturers in North America, with a mission to create a better beverage experience for our customers. As a leading customer solutions provider to some of North America’s largest retailers and foodservice chains, we use state-of-the-art technology and new product innovation to help our customers grow their business and deliver superior products to their clientele. Our team of coffee and tea experts are deeply passionate about what we do, proud of our 100+ years of business success, and excited about building a future with endless possibilities. Come join our team and work among the best, collaborate with high performers, and contribute to challenging work every day!

Who is Mother Parkers?

We are one of the largest tea and coffee manufacturers in North America, with a mission to create a better beverage experience for our customers. As a leading customer solutions provider to some of North America’s largest retailers and foodservice chains, we use state-of-the-art technology and new product innovation to help our customers grow their business and deliver superior products to their clientele. Our team of coffee and tea experts are deeply passionate about what we do, proud of our 100+ years of business success, and excited about building a future with endless possibilities. Come join our team and work among the best, collaborate with high performers, and contribute to challenging work every day!

The Role

We are looking for an experienced Quality Assurance Supervisor to join our Quality Assurance team at our Fort Worth plant. As a member of both our quality leadership and plant management teams, your mandate is to oversee the day-to-day quality-operations. You will ensure that Quality systems are monitored and followed, supervise the production shift of Quality Assurance technicians, and act as the back up to the QA Manager in their absence.

What You Get To Do

• Provide supervision to the hourly production shift of QA Technicians which includes planning work, training, skills development and conducting performance reviews.
• Lead continuous improvement of the day-to-day documentation compliance and ensure the quality of operation documentation.
• Investigate and follow-up on non-compliance and product defects.
• Lead the investigation and resolution of low to medium quality incidents, product holds, customer & consumer complaints.
• Conduct daily GMP audits and follow up on results.
• Conduct traceability exercises, update quality SOP’s, and support product qualifications.
• Supervise the sanitation crew.
• Initiate and take appropriate action to ensure the integrity of the SQF code.
• Supports and periodically lead third party audits and inspections, customer-quality visits and internal quality audits.

What You Bring To The Role

• 4+ years of quality assurance experience in a food & beverage or pharmaceutical manufacturing environment.
• Degree or Diploma in a Sciences or Industrial Engineering discipline.
• Experienced in a recognized GFSI scheme.
• Full understanding of GMP’s, Product Safety & Security.
• Have a working knowledge of SPC (Statistical Process Control) applications and implementation.
• An understanding of laboratory analytical equipment.
• Project Management skills.
• Capable of making judgement, risk and business decisions.
• Ability to plan, organize and direct work.
• Ability to work well in multifunctional team environment.

What We Offer You

• Competitive Total Rewards package – health benefits coverage on day 1, employer matched 401k savings plan.
• Employee discount program on our coffee and tea products.
• Tuition Assistance Program – we value continuous learning and self-development.
• Dress for your day – when you’re in the office, come in your jeans, or a business suit if you’re meeting with a client.

By providing your information to us, you understand and agree to Mother Parkers Tea & Coffee’s Privacy Policy:

https://www.mother-parkers.com/privacy-policy/

While Mother Parkers welcomes all applications, we do not accept unsolicited resumes from employment agencies or search firms. Only those candidates who meet the minimum requirements will be contacted.

Mother Parkers is committed to providing accommodations for persons with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.