Quality Assurance Specialist (Med Device) - Junior

Stellar IT Solutions LLC; Bridgewater (MA); On-site; USD 60,000 - 85,000; Full time

Job summary

Stellar IT Solutions LLC is seeking a Quality Complaints Specialist to manage daily product quality complaints, coordinate investigations, and ensure timely closure in the system. You will interact with customers via phone and email, review trends, and support regulatory audits and inspections.

The role emphasizes adherence to global quality guidelines (21 CFR, ISO 13485, MDSAP, EU MDR) and collaboration with R&D, Engineering, and Operations to resolve issues efficiently.

Job description

Stellar IT Solutions LLC is seeking a Quality Complaints Specialist to manage daily product quality complaints, coordinate investigations, and ensure timely closure in the system. You will interact with customers via phone and email, review trends, and support regulatory audits and inspections.

The role emphasizes adherence to global quality guidelines (21 CFR, ISO 13485, MDSAP, EU MDR) and collaboration with R&D, Engineering, and Operations to resolve issues efficiently.