Quality Assurance Specialist – Logistics & Compliance

DSV - Global Transport and Logistics; Cleveland (OH); On-site; USD 65,000 - 85,000; Full time

Job summary

DSV Air & Sea Inc. is seeking a Quality Assurance Specialist in the Cleveland area to develop and maintain a robust quality management system.

You will conduct audits, implement corrective actions, and collaborate cross‑functionally to ensure regulatory compliance and high service quality. The role involves analyzing quality data, training staff, and driving supplier performance improvements to meet DSV standards.

Qualifications

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum of 3–5 years of experience in quality assurance, preferably in the transportation and logistics industry.

Responsibilities

• Develop, implement, and maintain QMS to ensure compliance with industry standards and regulatory requirements.
• Establish quality control procedures for operational processes.
• Conduct internal audits and inspections to assess compliance with quality standards.
• Identify areas for improvement and provide actionable recommendations.
• Maintain documentation related to quality activities, including audit reports and corrective actions.
• Ensure regulatory documentation is accurate and accessible for review.
• Analyze quality data and metrics to identify trends and root causes.
• Collaborate with cross‑functional teams to implement corrective actions.
• Provide training on quality management principles and best practices.
• Promote a culture of quality and continuous improvement.
• Evaluate supplier performance and ensure they meet DSV's standards.

Skills

Quality management

Audits & inspections

Corrective actions

Data analysis

Communication

Teamwork

Time management

Education

Bachelor's degree in Business Administration

Bachelor's degree in Logistics

Bachelor's degree in Supply Chain Management

Tools

Microsoft Office

Quality management software

Job description

DSV Air & Sea Inc. is seeking a Quality Assurance Specialist in the Cleveland area to develop and maintain a robust quality management system.

You will conduct audits, implement corrective actions, and collaborate cross‑functionally to ensure regulatory compliance and high service quality. The role involves analyzing quality data, training staff, and driving supplier performance improvements to meet DSV standards.