Quality Assurance Specialist, Laboratory

University of Maryland Medical System; Baltimore (MD); On-site; USD 55,944 - 83,978; Full time

Benefits offered by this job

Professional growth opportunities

Comprehensive benefits package

Job summary

A leading healthcare organization in Baltimore is seeking a Quality Assurance Manager for its laboratories. This role entails overseeing quality assurance activities, managing compliance with multiple regulatory bodies, and requiring strong communication and coordination skills. Suitable candidates must have a Bachelor's degree in a relevant field, with experience in clinical labs and quality assurance. Competitive compensation is offered, along with professional growth opportunities within a supportive team environment.

Qualifications

• Minimum of four years of experience in a clinical laboratory.
• Two years of quality assurance experience preferred.
• Knowledge of AABB, FDA, CLIA, and CAP standards.

Responsibilities

• Manage the laboratory's quality management system.
• Track training and competency assessment programs.
• Perform quality audits and share reports with management.
• Develop and implement corrective action plans.
• Document outcomes of corrective plans.
• Maintain laboratory continuing education program.
• Coordinate process improvement efforts.
• Handle CAP Proficiency Survey programs.

Skills

Quality assurance

Coordination skills

Communication skills

Test methodologies knowledge

Quality control

Education

Bachelor's Degree in Medical Technology or related field

ASCP certification or equivalent preferred

Job description

Job Requirements

Under the general supervision of the administrative/assistant laboratory director, with input from the medical director laboratories of pathology, blood bank medical director and other related Laboratory managers/supervisors, oversees and coordinates the quality assurance activities, requirements, licensure requirements and accreditation activities and develops quality programs for the laboratories of pathology. Requires practical, as well as theoretical knowledge of test methodologies, quality control, quality assurance and competency concepts. Also requires coordination and communication skills within the assigned departments and interaction with the medical and nursing staff.

Company Description

The University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women’s and children’s health and physical rehabilitation. UMMS is the fourth largest private employer in the Baltimore metropolitan area and one of the top 20 employers in the state of Maryland. No organization will give you the clinical variety, the support, or the opportunities for professional growth that you’ll enjoy as a member of our team.

Job Description

Overview

Under the general supervision of the administrative/assistant laboratory director, with input from the medical director laboratories of pathology, blood bank medical director and other related Laboratory managers/supervisors, oversees and coordinates the quality assurance activities, requirements, licensure requirements and accreditation activities and develops quality programs for the laboratories of pathology. Requires practical, as well as theoretical knowledge of test methodologies, quality control, quality assurance and competency concepts. Also requires coordination and communication skills within the assigned departments and interaction with the medical and nursing staff.

Key Responsibilities

• Responsible for managing the laboratory’s quality management system.
• Responsible for the tracking of the training and competency assessment program.
• Performs quality audits according to defined parameters and shares the information with management.
• Evaluates collected data and prepares quality assurance reports according to defined schedules.
• Develops corrective action plans and implements the plans in conjunction with the laboratory manager.
• Monitors and documents the outcomes of corrective plans, preparing reports as necessary.
• Maintains laboratory continuing education program by keeping educational records including documentation of orientation, credentials, competency, personnel files, etc.
• Coordinates all process improvement efforts within UMMS laboratories.
• Coordinates the distribution, filing and record keeping of College of American Pathologists (CAP) Proficiency Survey programs including timely investigation and completion of survey exception reports.
• Responsible for honest behavior in all matters. To the best of the employee’s knowledge and understanding, complies with all Federal and State laws and regulations.
• Maintains the privacy and security of all confidential and protected health information. Uses and discloses only that information which is necessary to perform the function of the job.

Qualifications

Minimum Qualifications

Education: Bachelor’s Degree in Medical Technology, or chemical, physical or biological science from an accredited institution. ASCP certification or equivalent preferred.
Experience: Minimum of four years of experience in a clinical laboratory. Two years of quality assurance experience and working knowledge of the American Association of Blood Banks (AABB), Food and Drug Administration (FDA), Clinical Laboratory Improvement Amendments (CLIA), College of American Pathologists (CAP), and transfusion services is preferred. Process improvement experience preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation

• Pay Range: $40.61-$60.96
• Other Compensation (if applicable):
• Review the 2025-2026 UMMS Benefits Guide

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