Quality Assurance Specialist — Global Logistics

DSV; Nashville (TN); On-site; USD 62,000 - 78,000; Full time

Job summary

DSV – Global Transport and Logistics is seeking a Quality Assurance Specialist to ensure our transportation and logistics operations meet quality standards and customer requirements. You will develop, implement, and maintain quality management systems, policies, and procedures.

The role requires a bachelor's degree in a related field and 3–5 years of QA experience in logistics, with strong auditing, analytical, and communication skills.

Qualifications

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum of 3–5 years of experience in quality assurance, preferably in transportation and logistics.
• Strong understanding of quality management systems and processes.
• Ability to conduct audits and inspections.
• Experience in developing and implementing corrective action plans.
• Analytical skills to identify trends and improve quality performance.
• Strong communication and interpersonal skills.
• Ability to work in a team environment.
• Strong organizational and time management skills.

Responsibilities

• Develop, implement, and maintain quality management systems and processes.
• Conduct audits and inspections of transportation and logistics operations to identify quality issues.
• Create corrective action plans and collaborate with cross-functional teams to implement improvements.
• Develop and maintain metrics to track quality performance.
• Analyze data and identify trends to improve quality performance.
• Collaborate with customers to understand their quality requirements and ensure compliance.
• Provide training and support to employees on quality management systems and processes.
• Conduct investigations and root cause analyses of quality issues.
• Ensure that all regulatory and legal requirements related to quality are met.

Skills

Quality assurance

Audits

Data analysis

Communication

Education

Bachelor's degree in business/related

Master's degree (preferred)

Tools

Quality management software

Microsoft Office

Job description

DSV – Global Transport and Logistics is seeking a Quality Assurance Specialist to ensure our transportation and logistics operations meet quality standards and customer requirements. You will develop, implement, and maintain quality management systems, policies, and procedures.

The role requires a bachelor's degree in a related field and 3–5 years of QA experience in logistics, with strong auditing, analytical, and communication skills.