Quality Assurance Specialist - Fully Remote

Mercor; New York (NY); À distance; USD 34 000 - 55 000; Plein temps

Résumé du poste

Mercor is seeking contract Quality Analysts to review outputs, flag issues, and uphold data quality across projects. You’ll assess work against standards, document errors, and provide structured feedback to contributors while tracking quality metrics.

Join a distributed team across time zones and help refine quality processes. A sharp eye for detail, clear writing, and comfort with evolving standards are essential for this role.

Qualifications

• Proven experience in quality assurance, quality control, or a similar review-focused role.
• Strong attention to detail and a sharp eye for errors others miss.
• Excellent written communication and the ability to give clear, constructive feedback.
• Comfort with ambiguity and evolving standards in a fast-moving environment.
• Reliable internet connection and a quiet, focused workspace.

Responsabilités

• Review work product against defined quality standards, rubrics, and guidelines.
• Identify errors, inconsistencies, and gaps, and document them clearly.
• Provide structured, actionable feedback to contributors and stakeholders.
• Track quality metrics and surface recurring issues or trends.
• Help refine and improve quality processes, checklists, and evaluation criteria.
• Collaborate asynchronously with a distributed team across time zones.

Connaissances

Quality assurance

Attention to detail

Written communication

Adaptability

Remote work readiness

Description du poste

About the Role

We’re hiring Quality Analysts on a contract basis to help ensure the accuracy, consistency, and reliability of data. You’ll play a key role in reviewing outputs, flagging issues, and helping us maintain a high bar for quality across projects.

What You’ll Do

• Review work product against defined quality standards, rubrics, and guidelines

• Identify errors, inconsistencies, and gaps, and document them clearly

• Provide structured, actionable feedback to contributors and stakeholders

• Track quality metrics and surface recurring issues or trends

• Help refine and improve quality processes, checklists, and evaluation criteria

• Collaborate asynchronously with a distributed team across time zones

What We’re Looking For

• Proven experience in quality assurance, quality control, or a similar review-focused role

• Strong attention to detail and a sharp eye for errors others miss

• Excellent written communication and the ability to give clear, constructive feedback

• Comfort with ambiguity and evolving standards in a fast-moving environment

• Reliable internet connection and a quiet, focused workspace

Nice to Have

• Familiarity with data annotation, content review, or evaluation workflows

• Experience working with distributed or remote teams

• Background in a domain relevant to our work (e.g., technical, editorial, or analytical)