Quality Assurance Specialist: Data-Driven QA & CAPA

Socket.dev; Acton (MA); On-site; USD 85,000 - 105,000; Full time

Job summary

Sparx Hockey is seeking a detail‑oriented QA Specialist to maintain and elevate quality standards. You will be custodian of the QMS, driving improvements across internal processes and supplier quality, ensuring accurate calibration and robust documentation.

The role emphasizes data‑driven decision making, cross‑functional communication, and precise technical writing to support manufacturing and product quality.

Qualifications

• 3–5 years of QA/Quality Engineering experience in a regulated environment.
• Strong documentation and data analysis skills are required.
• Proficient with QMS software and statistical tools.

Responsibilities

• Maintain, update, and audit the QMS documentation (SOPs, work instructions, quality manuals).
• Establish KPIs, collect data, and perform statistical analysis to monitor health and trends.
• Partner with suppliers for CAPA and improve inbound material and process quality.
• Manage calibration schedules and documentation for inspection accuracy.
• Lead root cause investigations using 5 Whys / Fishbone methodology.
• Train teams on quality protocols and document control best practices.

Skills

QA experience

Regulated environment

Cross-functional communication

Documentation

Education

Bachelor’s degree in Engineering, Quality Management, Technical Writing, or related field

Tools

QMS software

Minitab

Excel

Job description

Sparx Hockey is seeking a detail‑oriented QA Specialist to maintain and elevate quality standards. You will be custodian of the QMS, driving improvements across internal processes and supplier quality, ensuring accurate calibration and robust documentation.

The role emphasizes data‑driven decision making, cross‑functional communication, and precise technical writing to support manufacturing and product quality.