Quality Assurance Specialist

Hyundai Mobis; West Point (GA); On-site; USD 52,000 - 70,000; Full time

Job summary

Hyundai MOBIS GA Plant is seeking a Quality Assurance Specialist to manage warranty and dealership claims, analyze failure trends, and drive corrective actions to reduce customer returns and improve product reliability. You will collaborate with OEMs and internal teams, use PPM metrics, and ensure compliance with automotive standards while supporting a safety-first, union-free environment.

This role requires 0-3 years of automotive experience, a BA/BS in engineering, and proficiency in Microsoft

Qualifications

• Bachelor’s degree in Engineering, Quality or related field required.
• 0-3 years of experience in automotive/manufacturing preferred.
• PC literate, including Microsoft Office products.

Responsibilities

• Receive, inspect, and analyze returned parts from OEM customer.
• Analyze failure modes to determine root causes.
• Collaborate with cross-functional teams on corrective actions.
• Use statistical tools to analyze trends and identify areas for improvement.
• Maintain accurate records of claim data and warranty trends.
• Provide daily reports to Management of Quality Assurance.
• Review and analyze data for warranty claims and determine responsibility.
• Develop and implement programs to improve warranty claim issues.
• Monitor claim cost trends and identify high-impact issues.

Skills

Communication

Mathematical Skills

Education

Bachelor’s Degree (BA/BS) in Engineering, Quality or related field

Tools

Microsoft Office

Job description

Overview

Join our Team!

Hyundai MOBIS is one of the largest leading auto parts specialist companies in the world. Hyundai MOBIS forms the parts and service arm for South Korean automakers Kia Motors Georgia. The Hyundai MOBIS Georgia Plant wields its cutting-edge vehicle modularization technology to manufacture and supply chassis modules, cockpit modules and front-end modules to the KIA Georgia factory. In addition to the three major modules, our Team Members assemble front and rear bumpers in a just-in-sequence manufacturing environment.

Benefits of working at Hyundai MOBIS GA Plant

• Medical, Dental, Vision Insurance: BCBS of AL
  • Less than $182.70/month for family coverage
  • Less than $73.44/month for single coverage
• 100% company paid employee life insurance & short/long term disability
• 15paid company holidays
• 401K w/ match
• Tuition Reimbursement
• Team wear, safety shoes, prescription safety glasses provided
• Eligible for discretionary bonus annually
• Years of Service Awards, Employee Assistance Program, frequent employee appreciation events & more.

Expectations: Accomplish day to day tactical objectives in support of the company and the department goals. Demonstrates adherence to company policies and procedures in support of safety, quality, delivery, cost and morale (SQDCM) initiatives. Embrace and promotes company core values to establish and maintain a culture committed to ethical practices, legal compliance and a union-free environment. Takes initiative to participate in training and developing opportunities to prepare for current and future challenges.

Role(s): The Quality Assurance Specialist is responsible for managing warranty and dealership claims, analyzing failure trends, and driving corrective actions to reduce customer returns and improve product reliability. This role uses PPM metrics to monitor quality performance and collaborates with internal teams and OEMs to ensure compliance with automotive standards and customer expectations.

Responsibilities

Supports the Quality Assurance Team through developing and implementing programs to improve quality, preventing downtime and reporting.

• Receive, inspect, and analyze returned parts from OEM customer.
• Analyze returned parts and failure modes to determine root causes.
• Collaborate with cross-functional teams to determine root causes and corrective actions.
• Use statistical tools to analyze trends and identify areas for improvement.
• Maintain accurate records of claim data and warranty trends
• Provide daily reports to Management of Quality Assurance.

• Review and analyze data for KAGA field warranty claims to determine responsibility and meet with KAGA QA department on a regular basis to resolve issues.
• Analyze and review warranty and field claims activities and reports.
• Develop and implement program/activities to improve field warranty claim issues.
• Tack and report PPM metrics for KIA programs.
• Monitor claim cost trends and identify high-impact issues.
• Follow all safety rules and PPE requirements
• Other tasks as assigned.

Qualifications

Minimum Education and Experience Requirements:

Experience: 0-3 years

Education: Bachelor’s Degree (BA/BS)

Degree Field: Engineering, Quality or related field

Equivalent Experience/Education: 3+ years of experience in the automotive/manufacturing industry

Communication Skills: Intermediate

Foreign Language Required: No. If yes, what language? N/A

Foreign Language Skill Level: N/A

Mathematical Skills: Intermediate

Certified/Technical Skills

• N/A

Additional/Other Requirements

• PC literate, including Microsoft Office products