Quality Assurance Specialist

Defense Logistics Agency; Everett (WA); Remote; USD 75,000 - 114,000; Full time

Job summary

Defense Logistics Agency in Everett, WA seeks a Quality Assurance Specialist to design, implement, and maintain a risk-based surveillance program and assessment plan for government contracts. You will audit contractor processes, identify improvements from data, and support DCMA teammates with contract-related analysis and resolving quality concerns.

The role emphasizes specialized QA experience and education options; telework is eligible, with potential national remote work under applicable

Qualifications

• Specialized experience in applying QA concepts to analyze contractor products or services.
• Evaluating production methods, processes, and testing techniques for compliance.
• Applying statistical/data analysis to verify contract requirements.

Responsibilities

• Design, implement, and maintain a risk-based surveillance program and assessment plan.
• Audit contractor processes to ensure compliance with design, manufacturing, repair, and modernization requirements.
• Identify opportunities for process improvements from data analysis and measurement data.
• Provide technical support to DCMA team on contract-related issues.
• Investigate customer complaints/concerns regarding quality performance.

Skills

Quality assurance concepts

Data analysis

Auditing

Process improvement

Education

Bachelor's degree in a related field

Tools

Statistical methods

Contract compliance

Job description

Telework Eligible

Yes

Major Duties

• Performs duties associated with the administration of the quality assurance provisions of contracts by designing, implementing, and maintaining a risk-based surveillance program and assessment plan.
• Identifies opportunities for process improvements through analysis of process measurement data. Serves as a member of a multi-functional or technical team.
• Responsible for implementing the overall Quality Program for a diversity of products and services in support of U.S. Government acquisition at one or more suppliers facilities.
• Ensures contractor compliance with all requirements related to the design, manufacturing, repair, overhaul, and modernization of a variety of items for contractor and customer activities throughout the world.
• Independently performs audits/surveillance of contractors processes to ensure customer and contractual requirements are met.
• Investigates and provides data on customer complaints/concerns regarding contractors quality performance and processes which impact user satisfaction.
• Provides technical support to all other DCMA team members, assisting in the analysis of contract related issues to determine the best course of action to support the contractor and customers.

Qualification Summary

To qualify for a Quality Assurance Specialist, your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-11 level, applicants must possess one year of specialized experience equivalent to the GS-09 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Applying quality assurance concepts, principles, methods, and practices to analyze the products or services of a contractor's process. Evaluating and inspecting production methods, processes, and testing techniques being performed by contractors. Applying statistical and quality data analysis evaluations to determine compliance with contractual requirements. OR B. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess: a Ph.D, equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position, such as quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position. OR C. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualifications and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-11.

Compensation:
$74,678-$114,413 per year