Quality Assurance Specialist

Siegwerk; Des Moines (IA); On-site; USD 85,000 - 110,000; Full time

Job summary

Siegwerk is seeking a Quality Assurance Specialist to drive operational excellence and ensure product and process quality across the site. The role blends continuous improvement with QA practices to improve performance, reduce waste, and ensure compliance with internal and customer standards.

You will work with Technology, Engineering, Operations, and Commercial teams to lead improvement initiatives and maintain high-quality standards across manufacturing processes.

Qualifications

• Bachelor’s degree in engineering, quality management, or a related technical field.
• 5+ years in quality assurance or quality control in manufacturing.

Responsibilities

• Ensure all processes and products adhere to QMS and ISO 9001 standard.
• Lead investigations for internal and customer complaints including root cause analysis and closure.
• Drive CAPA activities to ensure effective corrective actions.
• Maintain QA procedures, inspection/test records, and compliance documentation.
• Lead the Management of Change process and support customer audits.

Skills

ISO 9001

Root Cause Analysis

Data Analysis

Quality Tools

Technical Writing

Six Sigma

Lean Manufacturing

Time Management

Education

Bachelor's degree in engineering/quality management

Job description

The Quality Assurance Specialist is responsible for driving operational excellence and ensuring product and process quality across the site. This role integrates continuous improvement methodologies with quality assurance practices to enhance performance, reduce waste, and ensure compliance with Siegwerk’s internal and customer standards. The role involves working closely with Technology, Engineering, Operations, and Commercial Teams to lead initiatives delivering measurable improvement and maintaining high quality standards.

Job Responsibilities

• Ensure all processes and products adhere to the Siegwerk quality management system (QMS) and ISO 9001 standard.
• Maintain the Document Management System and Calibration program
• Lead and manage investigations for internal and customer complaints, including root cause analysis, product impact assessment, and timely closure
• Drive and monitor CAPA activities to ensure effective, compliant, and sustainable corrective actions
• Maintain and continuously improve quality assurance procedures, inspection/test records, and compliance documentation in accordance with retention policies
• Lead the Management of Change process
• Support customer audits and compliance documentation
• Analyze quality metrics and data trends to identify areas for improvement and lead initiatives to enhance efficiency and product excellence.
• Perform risk assessments and trend analysis and collaborate cross-functionally to strengthen quality systems and drive continuous improvement
• Lead Internal Audits for the site
• Train employees on quality processes and procedures.
• Follow all company policies, procedures, safety rules, environmental requirements, permit obligations, and job instructions.
• Promptly report unsafe conditions, injuries, illnesses, near misses, spills, releases, environmental concerns, and compliance issues.
• Maintain good housekeeping practices and helps protect employees, contractors, property, the community, and the environment through active participation in inspections, audits, and continuous improvement activities.

Education And Experience

• Bachelor’s degree in engineering, quality management, or a related technical field
• 5+ years in quality assurance or quality control role in a manufacturing environment

Knowledge/Skills/Abilities

• ISO9001 Standard
• Thorough understanding of common Quality and Problem-solving tools
• Ability to analyze data and identify trends
• Ability to manage multiple priorities, exhibiting appropriate urgency in solving problems
• Demonstrated time management and organization skills
• Collaborate with various teams
• Excellent technical writing skills
• Six Sigma Certification (desired)
• Background in Lean manufacturing environments (desired)