Quality Assurance Representative, PM Shift

Crawford Electric Supply Company; Katy (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

Job summary

Crawford Electric Supply is hiring for a Warehouse Process Quality Assurance Team member in Katy, TX. This role performs daily SOP audits of receiving, put away, picking, packing, and shipping, ensuring procedures are followed and quality standards are met.

You will collect data, support root cause analysis, and help drive continuous improvement on the floor. The position emphasizes safety, accuracy in inventory and order handling, and contributing to process improvements while collaborating

Qualifications

• Strong communication skills, written and verbal, with leadership and sales teams.
• Manual dexterity required for operating machinery and handling small parts.
• Ability to lift up to 50 pounds and work in a warehouse environment.

Responsibilities

• Perform daily audits of receiving, put away, picking, packing, and shipping using audit checklists.
• Record audit results accurately and report findings to the supervisor.
• Assist QA team with root cause analysis and report repeat errors observed on the floor.
• Identify waste, inefficiencies, and process bottlenecks; suggest improvements.

Skills

Strong communication skills

Manual dexterity

Ability to lift up to 50 pounds

Education

College degree or 2+ years related experience

Tools

PIT proficiency

Reach truck

Order picker

Sit-down propane forklift

Job description

Location

Katy, M-F, 3pm-11pm

There’s a Place for You at Crawford Electric Supply.

A career at Crawford Electric Supply is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. Being “Powered by Difference” means we respect and value diverse perspectives. Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Position

Warehouse Process Quality Assurance Team - QA

Location

Katy, M-F, 3pm-11pm

About Crawford

If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it’s time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, “Whatever it Takes!” through our mindset competencies below:

• Adapt: Effectively embrace new situation and people
• Dare: Appropriately challenge the status quo
• Learn: Learn from others, from mistakes, and self-improve

Responsibilities

SOP Compliance Audits

• Perform assigned daily audits of receiving, put away, picking, packing, and shipping using audit checklists
• Observe associates performing tasks and verify that SOPs and work instructions are followed
• Record audit results accurately and report findings to the supervisor before the end of each shift

Issue Research and Root Cause Support

• Research inventory discrepancies, receiving and shipping errors, damages, and customer complaints
• Gather facts such as photos, transaction history, order details, and associate input to support investigations
• Assist the QA team and supervisors with root cause analysis activities
• Identify and report repeat errors or recurring quality concerns observed on the floor

Continuous Improvement

• Identify and report waste, inefficiencies, process bottlenecks, and compliance gaps
• Suggest practical improvements to supervisors and the QA team
• Participate in quality improvement projects and special assignments as directed
• Help test new or revised processes and provide feedback on how they work on the floor

Documentation and Reporting

• Complete daily audit logs, checklists, and forms accurately and on time
• Enter audit findings and follow-up results into the designated tracking toolsKeep quality records organized and available for supervisor and audit review

Safety and Compliance

• Follow safe work practices and set a positive example for other associates
• Report on safety concerns observed during audits to the supervisor immediately
• Use Stop Work Authority when a quality or safety concern creates immediate risk

Performance Measures

• Completion of assigned daily audits along with accuracy and timeliness of audit documentation
• Inventory accuracy and order accuracy
• Safety compliance, and participation in process improvement activities

Other Duties

• Operate within standard operating procedures (SOPs) and OSHA safety standards
• Ability to prioritize tasks and labor to accomplish daily goals for productivity and accuracy
• Operate Powered Industrial Trucks (PIT). Stand up, reach truck, order picker and sit-down propane forklift
• Complete daily logs for PIT
• Clean and maintain work areas
• Other duties as assigned

Qualifications

• College degree or at least 2 years or more related experience and/or training
• Equivalent combination of education and experience
• Basic reading, writing and arithmetic skills required
• PIT proficiency; reach truck, order picker, “sit down” propane. Current certification a plus
• Manual dexterity required for operating machinery and handling small parts
• Ability to lift up to 50 pounds
• Strong Communication skills. Will require frequent, daily communication (written and verbal) with DC leadership, DC department staff and Sales
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in English
• Ability to write routine reports and correspondence
• Ability to add, subtract, multiply and divide in all units to measure, using whole numbers, common fractions, and decimals
• Ability to work well and communicate with management team

Environment

• Long and varied hours required occasionally
• Ability to work mandatory physical inventory
• Ability to work in extreme hot or cold environment
• Ability to work in dusty conditions
• Ability to work in noisy environment
• **PM Shift Role – exact hours TBD

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Crawford is an equal opportunity employer

Crawford is a subsidiary of Sonepar USA.

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave