Quality Assurance Regional Manager-Midwest

Balchem Corporation; Defiance (OH); On-site; USD 110,000 - 160,000; Full time

Job summary

Balchem Corporation is seeking a Quality Assurance Regional Manager–Midwest based at Defiance, OH or Bridgeton, MO. You will lead the regional quality team, ensure products meet safety, regulatory and Balchem standards, and drive a culture of excellence across sites.

This role partners with R&D, Production and commercial teams to prevent issues, optimize product quality, and prepare for audits. A bachelor's in science and 10+ years in food/supplement industries are required.

Qualifications

• Bachelor’s degree in Science or related field.
• 10+ years in food, supplement, or related industry with management experience.
• Familiarity with FDA, HACCP, SQF, and industry best practices.
• Ability to lift 50 lbs and stand/walk/sit as required.

Responsibilities

• Develop and lead regional quality team performance.
• Drive quality improvements across sites and interface with operations.
• Oversee internal audits and CAPA effectiveness.
• Collaborate with R&D, Production, and commercial teams for new launches.

Skills

Leadership

Quality management

Food safety

Cross-functional collaboration

Project management

Education

Bachelor's degree in Science

Job description

Company Overview

Balchem is committed to making the world a healthier place by delivering trusted, innovative, and science-based solutions for the health and nutritional needs of the world. Balchem employs approximately 1,400 employees worldwide who provide the service, quality, and technology that enables our customers to win with their customers. We have built a reputation for delivering results to all of our stakeholders. Founded in 1967, Balchem, a Maryland corporation, became a publicly-traded company in 1970 and is listed on Nasdaq under the symbol “BCPC.” Our corporate headquarters is located in Montvale, New Jersey, and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the U.S. and Europe. The Company consists of three business segments: Human Nutrition and Health, Animal Nutrition and Health, and Specialty Products.

Company Overview

Balchem is committed to making the world a healthier place by delivering trusted, innovative, and science-based solutions for the health and nutritional needs of the world. Balchem employs approximately 1,400 employees worldwide who provide the service, quality, and technology that enables our customers to win with their customers. We have built a reputation for delivering results to all of our stakeholders. Founded in 1967, Balchem, a Maryland corporation, became a publicly-traded company in 1970 and is listed on Nasdaq under the symbol “BCPC.” Our corporate headquarters is located in Montvale, New Jersey, and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the U.S. and Europe. The Company consists of three business segments: Human Nutrition and Health, Animal Nutrition and Health, and Specialty Products.

Position Summary

The Quality Assurance Regional Manager-Midwest is a key member of the corporate quality leadership team and will be based at our Defiance, OH or Bridgeton, MO site, responsible for ensuring that products manufactured across multiple sites are safe, compliant with Balchem, customer, and regulatory standards, and meet quality expectations. This role drives a culture of excellence through leadership, coaching, and cross-functional collaboration.

People

• Responsible for development and performance of the regional quality team
• Builds strong cross functional relationships and demonstrates ability to effectively influence sites strategy
• Develops a culture that drives quality improvements and efficiently interfaces with operational excellence processes
• Develop and deliver training programs focused on food safety and quality
• Communicate effectively with internal and external customers.
• Timely escalation and communication of food safety, quality, financial issues
• Effectively cascade goals using tools such as SMART goals. Aligns with teams on standard work
• Motivates and builds team strength

Systems

• Accountable for the effective application of Product Safety, Product Quality and prerequisite systems regionally. Ensures these systems effectively interface with change control and commercialization processes.
• Strong ability to root cause issues and eliminate the cause or implement engineering or systems improvements to enact robust prevention. Applies use of basic root cause tools.
• Accountable for an effective internal audit program and ensures systems are working to reduce risk, and that corrective actions are completed
• Drives priorities that have largest positive impact on key performance indicators and metrics including but not limited to; Inspection/Compliance performance, First Pass Quality, Complaints, Disposals, Inventory Health, Customer Responsiveness, CAPA closure and effectiveness, systems performance, environmental & sanitation performance.
• Ensures that response to customers, inspectors and auditors are professional, timely, and in scope.
• Collaborates with R&D, Production, and commercial teams in the development and preparation for production of new Products, Processes, and Equipment to support new product/customer launches. Ensures the process quantifies the probability of success and clearly communicates the risks and proposed mitigations as an outcome of first-time makes
• Interface with operational excellence programs to maximize effectiveness
• Provide support and aid in preparation for customer visits and external audit
• Share best practices and integrate quality systems across sites.

Knowledge & Experience

• Operated in an FDA regulated environment, ideally food or dietary supplement
• Assess and mitigate food safety, regulatory, and cost risks.
• Apply sanitation principles effectively.
• Application of Statistical Process Control (SPC) for process evaluation and improvements.
• Effective project manager that knows how to prioritize and meet deadlines

Requirements

• Bachelor’s degree in Science or related field.
• 10+ years of experience in food, supplement, or related industry, including management.
• Familiarity with FDA, HACCP, SQF, and industry best practices.
• Ability to lift 50 lbs; required to stand, walk, sit, and reach.

Balchem is committed to a workplace culture that values and promotes diversity, inclusion, equa l employment opportunities, and a work environment free of harassment and hostility