Quality Assurance Produce Inspector

FreshPoint Oahu, Ltd. (FreshPoint Hawaii, LLC); Mesa (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Sysco Arizona East (Division of USA I) is seeking a Finance position focused on monitoring product quality in the warehouse, inputting orders via data entry, and delivering strong customer service.

The role exercises judgment in quality assurance, requires a high school diploma and 1–3 years of experience, and demands effective communication with buyers and internal teams to maintain top-quality products and service.

Qualifications

• High School diploma or equivalent.
• 1 to 3 years of experience.
• Ability to write routine reports and correspondence.
• Speak effectively before groups of customers or associates.
• Excellent problem-solving and communication skills.

Responsibilities

• Check product in slots daily to ensure shipping-ready quality.
• Communicate quality issues with buyers to resolve them and ensure top quality.
• Ensure proper product rotation and report rotation problems to stockers/supervisors.
• Monitor variance reports for spoilage, warehouse/damage losses.
• Greet internal and external customers to maintain service quality.
• Inspect inbound freight, warehoused and outbound product; document condition.
• Convey status of product quality to necessary parties.
• Analyze and propose solutions for quality assurance problems.
• Observe safety rules, sanitation policies.

Skills

Data entry

Quality control

Customer service

Communication

English fluency

Education

High School diploma or equivalent

Job description

Company: US0654 Sysco Arizona East (Division of USA I)
Sales Territory: None
Zip Code: 85212
Travel Percentage: 0

COMPENSATION INFORMATION

The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

JOB SUMMARY

This is a Finance position responsible for monitoring the quality of perishable products in the warehouse on an ongoing basis, inputting orders through data entry while performing extensive customer service duties, and performing other related duties as required. Regularly exercises discretion and independent judgment in performing duties directly related to the general operation of product quality control.

RESPONSIBILITIES

• Check product in slots daily to make certain product that is set up for shipping is up to acceptable standards.
• Communicate with buyers all quality issues and assists them in resolving them to ensure the customer receives the highest quality products possible.
• Ensure products are being rotated properly during daily slot checking, and communicate any problems with rotation to the stockers and/or supervisors responsible.
• Monitor variance reports for accurate accounting of spoilage, warehouse damage, truck damage, etc.
• Greet all internal and external customers in a friendly and efficient manner to ensure that proper customer service is maintained and customer satisfaction and organizational efficiency are enhanced.
• Inspect inbound freight, warehoused product, and/or outbound product and document product condition.
• Convey regularly with necessary parties on the company's status on product quality.
• Analyze, identify, and propose action to the solution of problems associated with Quality Assurance.
• Observe all safety rules, regulations, and sanitation policies.

QUALIFICATIONS

Education

• High School diploma or equivalent.

Experience

• 1 to 3 years of experience.

Professional Skills

• Ability to write routine reports and correspondence.
• Speak effectively before groups of customers or associates of an organization.
• Must have exemplary listening skills to facilitate effective two- way communication.
• Can add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
• Excellent problem-solving skills.
• Strong verbal and written communication skills.
• Must be able to read, write and speak English.

Physical Demands

• Regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
• Frequently required to sit and reach with hands and arms.
• Must occasionally lift and/or move up to 50 pounds.

BENEFITS INFORMATION

For information on Sysco's Benefits, please visit https://SyscoBenefits.com

OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

AFFIRMATIVE ACTION STATEMENT

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.