Quality Assurance & Process Improvement Lead

ServCorp (SCx); Ridgecrest (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Job summary

ServCorp (SCx) is seeking an experienced Quality Manager to support quality assurance, process improvement, compliance, and operational performance at its California facility.

The successful candidate will develop, implement, monitor, and improve quality processes, lead audits, review documentation, and promote a culture of accountability across operations. This on-site role requires a bachelor's degree and strong analytical and communication skills.

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• Experience in quality assurance, quality control, compliance, operations, or related field.
• Strong analytical and problem-solving skills.
• Excellent attention to detail.
• Strong written and verbal communication skills.
• Ability to analyze documentation and identify deficiencies.
• Proficiency with Microsoft Office.
• Ability to work on-site in California (China Lake).
• Ability to satisfy employment, background, and access requirements.

Responsibilities

• Support and maintain quality-management processes.
• Monitor operational activities for compliance with established standards.
• Identify quality issues and support corrective actions.
• Review documentation and records for accuracy and completeness.
• Conduct inspections, reviews, and quality assessments as appropriate.
• Track trends and identify opportunities for process improvement.
• Communicate quality concerns and recommendations to management.
• Support internal reviews, audits, and continuous improvement.
• Prepare quality-related reports and management updates.
• Promote a culture of accountability and quality throughout operations.

Skills

Analytical skills

Problem solving

Attention to detail

Written communication

Verbal communication

Quality assurance

Microsoft Office

On-site readiness

Education

Bachelor's degree

Job description

ServCorp (SCx) is seeking an experienced Quality Manager to support quality assurance, process improvement, compliance, and operational performance at its California facility.

The successful candidate will develop, implement, monitor, and improve quality processes, lead audits, review documentation, and promote a culture of accountability across operations. This on-site role requires a bachelor's degree and strong analytical and communication skills.