Quality Assurance Manager - Safety, KPIs & Improvement

CSP; Conneaut (OH); On-site; USD 85,000 - 120,000; Full time

Job summary

CSP in Conneaut, OH seeks a quality leader to drive plant-wide quality systems and APQP/IATF16949 compliance. The role oversees safety alignment and KPI tracking, directs lab activities, and collaborates with engineering and production to ensure defect reduction and process control.

The ideal candidate has a BS degree and at least ten years of quality supervisory or manufacturing experience, with strong knowledge of SPC, part layout, and automotive portals.

Qualifications

• Requires a BS degree from a credited college, university or technical school.
• Ten years related experience and/or training in quality supervision or manufacturing.
• Working knowledge of part layout, SPC, engineering specifications, IATF16949 and manufacturing operations, class “A” exterior body panels (preferred), and automotive customer portals.

Responsibilities

• Support plant safety procedures and safety policies
• Conduct daily safety audits to ensure employee safety
• Establish and track quality department goals and objectives (KPIs)
• Determine quality department standards, practices, and procedures
• Ensure compliance to quality standards
• Track external customer quality rejections and internal quality concerns
• Track supplier Quality issues and performance
• Direct lab personnel regarding performance and material testing
• Assist in daily review of production quality performance
• Assist production and maintenance to achieve effective and efficient production of quality parts
• Schedule and chair regular quality review meetings to appraise Management of quality issues to ensure suitability and effectiveness of quality system
• Work with engineering to develop project launch strategy, capital needs, program timing in support of all APQP, PPAP, MSA and ISO9001/IATF16949 requirements
• Work with quality engineers and technicians to document trends in quality, compare against customer standards and plant goals
• Support advance quality activities, elements and schedules
• Represents Conneaut plant at the customer in the area of quality
• Develop short and long term strategy to support customer requirements, as required
• Manage safety as an equal to other key functions
• Monitor departmental action items to ensure timely and effective correction of issues
• Department and assigned plant KPIs
• Plant-level Monthly Quality Report to Corporate Quality
• Overall Quality department goals and plan
• Employee training, development plan and status report
• Annual employee performance reviews
• Customer issues and corrective actions logs
• Process Alert and nonconformance Rejection logs

Skills

Quality supervision

Manufacturing operations

IATF16949 knowledge

Part layout

SPC

Automotive portals

Engineering specifications

Education

BS degree

Job description

CSP in Conneaut, OH seeks a quality leader to drive plant-wide quality systems and APQP/IATF16949 compliance. The role oversees safety alignment and KPI tracking, directs lab activities, and collaborates with engineering and production to ensure defect reduction and process control.

The ideal candidate has a BS degree and at least ten years of quality supervisory or manufacturing experience, with strong knowledge of SPC, part layout, and automotive portals.