Quality Assurance Manager (Onsite)

Voltage Llc; North Carolina; On-site; USD 80,000 - 100,000; Full time

Job summary

Voltage Llc in Timberlake, NC, is seeking a Quality Assurance Manager to lead quality systems and customer quality initiatives in our wire harness and cable assembly facility. This role requires extensive experience in managing quality performance and compliance, with responsibilities including oversight of inspections, documentation, and mentoring quality teams.

The ideal candidate will have a Bachelor's degree in Engineering and over 5 years of experience in quality leadership, particularly in manufacturing environments. Join us to drive operational excellence and enhance customer satisfaction.

Qualifications

• Bachelor’s degree in Engineering, Quality, or related field.
• 5+ years of progressive quality leadership experience in manufacturing.
• Proven experience building and leading quality teams.

Responsibilities

• Lead and improve the site Quality Management System.
• Ensure compliance with ISO 9001, ISO 14001, and customer requirements.
• Oversee quality documentation and inspection operations.

Skills

Leadership

ISO 9001 knowledge

Quality Management Systems

Problem-solving

Customer Quality Management

Education

Bachelor's degree in Engineering or related field

Tools

ERP systems (SAP preferred)

Job description

## Quality Assurance Manager (Onsite)Applylocations: Headquarterstime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100020It's fun to work in a company where people truly BELIEVE in what they're doing! Location: Timberlake, NC (onsite) Schedule: Full-time | Exempt## **About the Role**Voltage is seeking an experienced Quality Assurance Manager to lead quality systems, compliance, and customer quality initiatives within our high-volume wire harness and cable assembly manufacturing facility. In this role, you will own site-wide quality performance while building and developing a high-performing team. You’ll play a critical role in driving operational excellence, customer satisfaction, and continuous improvement as the facility scales.## **What You’ll Do*** Lead and continuously improve the site Quality Management System (QMS).* Establish and track quality objectives aligned with business goals.* Ensure compliance with ISO 9001, ISO 14001, customer requirements, and internal standards.* Oversee quality documentation, traceability systems, and record management.* Manage core quality methodologies including PPAP, PFMEA, SPC, MSA, and CAPA.* Oversee incoming, in-process, and final inspection operations.* Ensure process control across critical manufacturing processes including crimping, welding, molding, and harness assembly.* Support new product introduction (NPI), validation, and production readiness.* Serve as the primary point of contact for customer quality matters.* Lead customer complaint investigations and implement corrective actions.* Manage audits, including internal, customer, and third-party assessments.* Develop, lead, and mentor Quality Engineers, Supervisors, and Inspectors.* Drive root cause analysis using structured problem-solving methods (8D, 5 Why, Fishbone).* Lead continuous improvement initiatives focused on scrap reduction, yield improvement, and cost of quality.* Partner cross-functionally with Engineering, Production, and Supply Chain to improve quality performance and scalability.## **What We’re Looking For*** Bachelor’s degree in Engineering, Quality, Manufacturing, or related field, or equivalent experience.* 5+ years of progressive quality leadership experience in manufacturing.* Proven experience building, leading, and developing quality teams.* Experience in wire & cable, harness assembly, or similar manufacturing environments preferred.* Strong knowledge of ISO 9001 and ISO 14001 standards.* Expertise in PPAP, FMEA, SPC, MSA, CAPA, and structured problem-solving methodologies.* Ability to read and interpret engineering drawings and GD&T.* Experience supporting OEM or automotive customers preferred.* Strong leadership, communication, and analytical skills.* Experience with ERP systems (SAP preferred).## **Why Join Us?*** Lead quality strategy in a high-growth manufacturing operation.* Build and scale a high-performing quality organization.* Drive meaningful improvements in product quality and customer satisfaction.## **Additional Information**Applicants must be authorized to work for any employer in the U.S. The Company will not sponsor or take over sponsorship of any employment visa, including without limitation, H-1B, O-1, E-3, TN status, or I-485 job portability or similar immigration processes.We are an Equal Opportunity Employer and celebrate diversity, fostering an inclusive workplace where all employees thrive.