Quality Assurance Manager - Metal Plating

The Lindgren Group; New Hope (MN); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

New-hire signing bonus

Profit sharing up to $4,800 annually

Medical insurance

Job summary

The Lindgren Group is seeking an experienced Quality Assurance Manager for Avtec Finishing in New Hope, MN. You will lead the quality team, maintain the Quality Management System, and ensure compliance with Nadcap, ISO, and ITAR requirements, while hands-on addressing on-floor quality issues.

Ideal candidates will have a strong quality leadership background in metal finishing or aerospace/defense, with a track record of driving continuous improvement and customer satisfaction.

Qualifications

• Previous supervisory or management experience in quality assurance.
• Experience maintaining and improving a Quality Management System.
• Working knowledge of quality audits, corrective actions, root cause analysis, and document control.
• Ability to interpret technical specifications, blueprints, and customer requirements.
• Strong organizational, problem-solving, and communication skills.
• Proficiency with Microsoft Office and electronic quality records.
• Ability to make sound decisions, manage competing priorities, and hold others accountable.

Responsibilities

• Lead, coach, train, and develop quality assurance personnel.
• Establish clear performance expectations and promote accountability.
• Build a culture where employees understand and take ownership of quality.
• Partner with Production and other departments to resolve quality concerns.
• Manage and continuously improve the Company's Quality Management System.
• Maintain quality manuals, procedures, records, and specification libraries.
• Support Nadcap and ISO accreditation requirements.
• Conduct internal quality audits and coordinate customer audits.
• Ensure applicable customer specifications and regulatory requirements are met.
• Support compliance with ITAR requirements.
• Investigate nonconformances and customer quality concerns.
• Lead root cause analysis and corrective action efforts.
• Manage the Corrective Action System and support MRB activities.
• Analyze Cost of Quality and identify opportunities to reduce defects, rework, and waste.
• Monitor corrective action effectiveness and prevent recurring issues.
• Interpret customer specifications, drawings, and technical requirements.
• Oversee inspection, testing, equipment calibration, and related documentation.
• Review and certify plating processes when required.
• Communicate professionally with customers regarding quality concerns and resolutions.
• Support contract reviews and technical questions involving specifications.

Skills

Supervisory experience

Quality management

Audits & CAPA

Root cause analysis

Interpret specifications/blueprints

Communication skills

Decision making

Microsoft Office

Education

Bachelor's degree in QA/Engineering/Manufacturing

Tools

MS Office

Job description

QUALITY ASSURANCE MANAGER

Location: Avtec Finishing – New Hope, MN
Schedule: Full-Time | 40–45 Hours per Week + Additional Hours as Required

Starting Salary: $95,014.40 - $119,995.20 Annually + DOQ
Employment Type: Full-Time | Salaried, Exempt
Signing Bonus: $3,000 for eligible new hires

Your Starting Salary Is Only Part of What You Can Earn

We offer more than a competitive starting salary. Our compensation package includes additional opportunities to increase your annual earnings.

• Annual Base Salary: $95,014.40 - $119,995.20
• Quarterly Profit Sharing: Potential to earn up to $4,800 annually
• New-Hire Signing Bonus: $3,000 for eligible new hires

Potential Annual Earnings: Base Salary + Up to $4,800 in Profit Sharing*
Plus a $3,000 New-Hire Signing Bonus!

Profit sharing is based on Company performance and program eligibility and is not guaranteed. Signing bonus eligibility and payment terms apply.

We're Looking for an Experienced Quality Leader Who Knows What It Takes to Get It Right.

Quality isn't just about passing an audit or catching mistakes. It's about developing reliable processes, holding people accountable, solving problems, and ensuring that every part leaving our facility meets customer expectations.

We are an established metal-finishing processor serving demanding industries, including aerospace, defense, medical, and industrial markets.

We are seeking an experienced Quality Assurance Manager who can lead our quality team, maintain our Quality Management System (QMS), and ensure compliance with customer specifications and applicable industry requirements.

Experience with Nadcap accreditation, ISO quality systems, and ITAR-controlled operations is highly desirable.

The successful candidate will be a hands-on leader who understands that quality starts on the production floor, not just behind a desk.

What You'll Be Responsible For

Quality Leadership & Team Development

• Lead, coach, train, and develop quality assurance personnel.
• Establish clear performance expectations and promote accountability.
• Build a culture where employees understand and take ownership of quality.
• Partner with Production and other departments to resolve quality concerns.

Quality Systems & Regulatory Compliance

• Manage and continuously improve the Company's Quality Management System.
• Maintain quality manuals, procedures, records, and specification libraries.
• Support and maintain Nadcap and ISO accreditation requirements.
• Conduct internal quality audits and coordinate customer audits.
• Ensure applicable customer specifications and regulatory requirements are met.
• Support compliance with applicable ITAR requirements.

Problem Solving & Continuous Improvement

• Investigate nonconformances and customer quality concerns.
• Lead root cause analysis and corrective action efforts.
• Manage the Corrective Action System and support Material Review Board activities.
• Analyze Cost of Quality and identify opportunities to reduce defects, rework, and waste.
• Monitor corrective action effectiveness and prevent recurring issues.

Technical & Customer Responsibilities

• Interpret customer specifications, drawings, and technical requirements.
• Oversee inspection, testing, equipment calibration, and related documentation.
• Review and certify plating processes when required.
• Communicate professionally with customers regarding quality concerns and resolutions.
• Support contract reviews and technical questions involving specifications.

What We're Looking For

Required Qualifications

• Previous supervisory or management experience in quality assurance.
• Demonstrated experience maintaining and improving a Quality Management System.
• Working knowledge of quality audits, corrective actions, root cause analysis, and document control.
• Ability to interpret technical specifications, blueprints, and customer requirements.
• Strong organizational, problem-solving, and communication skills.
• Proficiency with Microsoft Office and electronic quality records.
• Ability to make sound decisions, manage competing priorities, and hold others accountable.

Preferred Qualifications

• Bachelor's degree in Quality Assurance, Engineering, Manufacturing, or a related field, or equivalent experience.
• Five or more years of quality management experience.
• Quality assurance experience in metal finishing, plating, aerospace, or defense manufacturing.
• Direct experience with Nadcap accreditation and audit preparation.
• Familiarity with ISO quality management standards.
• Knowledge of ITAR requirements and controlled technical information.
• Quality-related certifications or Certified Electro Finisher (CEF) credentials.

What We Offer

• Competitive salary based on qualifications and experience
• $3,000 new-hire signing bonus
• Quarterly profit-sharing opportunities
• Medical and other available insurance benefits
• Employer-paid NICE Healthcare services
• 401(k) with Company matching
• Paid time off and holidays
• An opportunity to make a meaningful impact on quality, customer satisfaction, and operational performance

Our Work Environment

This position combines office-based responsibilities with regular involvement in active industrial production areas. The successful candidate must be comfortable working with production personnel, addressing quality problems at their source, and maintaining high standards in an environment involving industrial equipment, chemicals, and metal-finishing operations.

Requirements

Security: This position operates within a a secure manufacturing facility. All employees must adhere to strict security policies including restrictions on personal electronic devices, access control, and documentation procedures.

Equal Opportunity Employer. The Lindgren Group, including Avtec Finishing and Nico Products, is an equal opportunity employer and is committed to creating an inclusive environment for all employees. Veterans are encouraged to apply!

Work Authorization / Security Clearance:

The Lindgren Group must comply with ITAR (International Traffic in Arms Regulations). These regulations may restrict persons of non-US citizen status from working/participating/observing/or other forms of gathering knowledge about certain activities within the company.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.

For more information on our company, visit: www.TheLindgrenGroup.com