Quality Assurance Manager, GMP Operations
The Quality Assurance Manager, GMP Operations leads quality assurance for clinical cell-therapy manufacturing, with primary ownership of GMP operations quality — batch disposition support, floor quality, deviation and CAPA management, and change control. This manager-level role owns the day-to-day QA-GMP function, partners closely with Manufacturing, QC, Analytical Development, and Technical Operations, and ensures product quality and cGMP compliance across in-house manufacturing operations. The role combines hands‑on execution with ownership of quality systems and processes, and provides leadership, mentorship, and quality oversight as the organization scales toward later-stage clinical development.
Key Responsibilities
Quality Operations & Batch Disposition
- Own GMP operations quality for in‑house cell‑therapy manufacturing, serving as the primary QA point of contact on the manufacturing floor (“Quality on the Floor”).
- Lead technical review of executed Batch Manufacturing Records, logbooks, QC testing records, and validation/calibration documentation.
- Support and coordinate drug product disposition and release activities in partnership with the quality release authority.
- Provide QA oversight for raw material, in‑process, and sample release decisions and QC sample submission workflows.
Deviations, CAPA & Change Control
- Own and manage complex deviations and investigations; lead root‑cause analysis and drive effective CAPA plans to closure.
- Lead and coordinate change controls (assessment, approval, verification) and risk assessments (impact analyses, FMEA) across manufacturing programs.
- Identify, trend, and elevate quality issues; drive timely, compliant resolution.
Quality Systems & Documentation
- Author, revise, and approve SOPs, work instructions, and quality documents; manage document lifecycle, versioning, and training in the document control system.
- Maintain and improve the electronic quality management system (eQMS) and associated records.
- Establish, track, and analyze QA metrics and trends (deviations, CAPA, audit findings); present actionable insights to leadership.
Audits & Inspection Readiness
- Serve as a primary QA lead for internal and external audits and regulatory inspections of manufacturing operations; prepare responses, corrective actions, and follow‑up.
- Drive and maintain ongoing inspection readiness across GMP operations.
Manufacturing & Technical Operations Partnership
- Partner with Manufacturing and Technical Operations on process improvements, validation studies, tech transfer, and scale‑up, providing quality guidance and oversight.
- Support manufacturing changes and comparability activities from a quality standpoint.
- Interface with suppliers and contract manufacturing/testing partners on quality matters; support supplier qualification and oversight.
Leadership & Team Development
- Lead, mentor, and develop QA staff; set clear expectations, priorities, and escalation paths.
- Foster a proactive quality culture and continuous‑improvement mindset across the organization.
- Represent GMP operations quality in cross‑functional and leadership forums, and help build out the QA function as the company grows.
Qualifications & Technical Skills
Required
- Bachelor’s degree in a scientific, technical, or regulatory discipline.
- Minimum 8 years in a cGMP environment with progressive QA responsibilities, including direct experience in GMP manufacturing operations quality and people or functional leadership.
- Demonstrated ownership across multiple QA functions: batch review/release, deviations/CAPA, change control, document control, and audits/inspections.
- Hands‑on experience leading deviations, CAPAs, audits, and change controls in a GMP manufacturing setting.
- Strong knowledge of cGMP and FDA regulations and expectations for cell and gene therapies (or complex biologics).
- Proficiency with eQMS, document control systems, and QC data workflows (LIMS or similar a plus).
- Experience with risk assessments (e.g., FMEA), validation documentation review, and supplier quality oversight.
Preferred
- Prior experience with cell‑therapy or advanced‑therapy products (CAR‑T, TCR, cell‑based biologics; experience with xenogeneic or other non‑standard cell products a plus).
- Experience supporting in‑house GMP manufacturing and product disposition/release.
- Experience in a small or growing clinical‑stage company, operating hands‑on without large infrastructure.
- Experience supporting tech transfer, scale‑up, and manufacturing changes.
Competencies
- Proven leadership and stakeholder management — able to lead a team, influence cross‑functional partners, and drive timely resolutions.
- Sound, independent quality judgment and risk‑based decision‑making.
- Strong root‑cause / problem‑solving skills and excellent written and verbal communication.
- High attention to detail and commitment to compliance, balanced with practical, phase‑appropriate judgment.
- Able to work independently and manage multiple priorities in a fast‑paced, evolving environment.
- Experience mentoring staff and leading QA projects and improvement initiatives.