Quality Assurance Manager

Harbour Industries LLC; Shelburne (VT); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

401k matching

Job summary

Harbour Industries LLC, part of Marmon Holdings and Berkshire Hathaway, seeks a Quality Manager to lead the QMS and drive excellence in manufacturing. You'll partner with Engineering, Manufacturing, Sales, Purchasing, and Supply Chain to improve product quality, customer satisfaction, and process capability, ensuring AS9100D and ISO 9001:2015 compliance.

The role oversees the Quality Assurance Department and strategic quality initiatives.

Qualifications

• Bachelor's degree in Engineering or related technical field.
• 5-7 years in Quality Assurance within a manufacturing environment.
• 3+ years in leadership or supervisory roles preferred.
• Aerospace manufacturing experience and AS9100D knowledge strongly preferred.
• Experience managing quality systems and leading certification audits.

Responsibilities

• Lead AS9100D/ISO 9001 QMS and drive continuous improvement.
• Partner with cross-functional teams to identify opportunities, solve problems, and improve performance.
• Coach and develop a quality-focused culture across the organization.
• Lead internal and external audits while maintaining certification requirements.
• Drive root cause investigations and implement corrective actions.
• Use data and metrics to identify trends and improve manufacturing performance.
• Collaborate with suppliers and customers to resolve quality issues and strengthen partnerships.
• Support new product introductions and process improvements.
• Lead a team of quality professionals and develop future talent.

Skills

AS9100D knowledge

ISO 9001 knowledge

GD&T understanding

Root cause analysis (8D, 5 Why, FMEA)

Lean / continuous improvement

Leadership

Communication skills

Auditing leadership

Cross-functional collaboration

Quality management principles

Education

Bachelor's degree in Engineering or related technical field

Tools

ERP/MRP systems

Microsoft Office

Job description

Harbour Industries LLC As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

The Quality Manager is responsible for the leadership, development, implementation, and continual improvement of the Company's Quality Management System (QMS). This position ensures compliance with AS9100D, ISO 9001:2015, customer, regulatory, and statutory requirements while promoting a culture of quality, operational excellence, and continuous improvement throughout the organization.

Working collaboratively with Engineering, Manufacturing, Sales, Purchasing, and Supply Chain, the Quality Manager provides technical leadership and quality expertise to improve product quality, customer satisfaction, and manufacturing performance. This position is responsible for managing the Quality Assurance Department, overseeing inspection activities, driving corrective actions, supporting new product introductions, and ensuring that quality objectives align with the Company's strategic goals.

Build Quality. Solve Problems. Drive Improvement. We believe quality is more than inspections and audits—it's about partnering with every department to build better processes, better products, and better outcomes for our customers. We're looking for a collaborative Quality Manager who enjoys solving complex business challenges, building relationships across the organization, and leading continuous improvement initiatives to drive business results. If you're someone who sees quality as a competitive advantage—not just a compliance function—we'd like to meet you.

What You'll Do

As our Quality Manager, you'll lead our AS9100D/ISO 9001 Quality Management System while working closely with Engineering, Manufacturing, Sales, Purchasing, and Operations to improve quality, efficiency, and customer satisfaction.

• Leading and continuously improving our Quality Management System (AS9100D/ISO 9001).
• Partnering with cross-functional teams to identify opportunities, solve problems, and improve business performance.
• Coaching and developing a quality-focused culture throughout the organization.
• Leading internal and external audits while maintaining certification requirements.
• Driving root cause investigations and implementing sustainable corrective actions.
• Using data and metrics to identify trends and improve manufacturing performance.
• Collaborating with suppliers and customers to resolve quality issues and strengthen partnerships.
• Supporting new product introductions and manufacturing process improvements.
• Leading a team of quality professionals while developing future talent.

What We're Looking For

We're interested in someone who is curious, approachable, and enjoys working with people just as much as working with processes. You'll likely have:

• Experience leading Quality Management Systems in a manufacturing environment.
• Knowledge of AS9100D and/or ISO 9001 quality standards.
• Strong problem‑solving skills using tools such as 8D, 5 Why, FMEA, or Lean methodologies.
• The ability to influence without creating barriers—someone who builds trust across departments.
• A continuous improvement mindset with a passion for making things work better.
• Excellent communication and leadership skills.
• Experience leading audits, corrective actions, and quality improvement initiatives.
• Aerospace or precision manufacturing experience is preferred.

What Makes Someone Successful Here?

You ask questions before giving answers. You enjoy bringing people together to solve problems. You see quality as a business partner, not a gatekeeper. You believe the best solutions come from collaboration between Engineering, Production, Purchasing, and Quality. You use data to make decisions but understand that relationships drive lasting improvement. Most importantly, you're energized by helping an organization become better every day.

Why Work with Us?

You'll have the opportunity to make a meaningful impact on our products, our customers, and our people. You'll work with an experienced leadership team that values collaboration, innovation, and continuous improvement. If you're looking for a role where your expertise is respected, your ideas are welcomed, and your leadership can shape the future of our business, we'd love to hear from you.

Minimum Qualifications

Education: Bachelor's degree in Engineering, Quality Management, Manufacturing, Industrial Technology, or a related technical discipline preferred. Equivalent combination of education and progressively responsible quality management experience will be considered.

Experience

Minimum of 5-7 years of progressively responsible experience in Quality Assurance within a manufacturing environment. Minimum of 3 years of leadership or supervisory experience preferred. Aerospace manufacturing experience and knowledge of AS9100D strongly preferred. Experience managing Quality Management Systems and leading certification audits.

Knowledge, Skills & Abilities

• Thorough knowledge of AS9100D, ISO 9001:2015, quality management principles, and regulatory requirements.
• Strong understanding of GD&T, blueprint reading, manufacturing processes, and inspection techniques.
• Experience with First Article Inspection (FAI), PPAP, control plans, SPC, MSA, and process capability analysis.
• Proficiency with Root Cause Analysis methodologies including 8D, 5 Why, Fishbone, and FMEA.
• Working knowledge of Lean Manufacturing and Continuous Improvement principles.
• Excellent analytical, organizational, and problem‑solving skills.
• Strong leadership, communication, presentation, and interpersonal skills.
• Ability to effectively influence cross‑functional teams and manage multiple priorities.
• Proficiency with Microsoft Office Suite and ERP/MRP systems.

ASQ Certifications

ASQ Certified Quality Manager (CMQ/OE), Certified Quality Engineer (CQE), or Certified Quality Auditor (CQA) certification is preferred.

Working Relationships

This position works closely with Engineering, Manufacturing, Production, Purchasing, Supply Chain, Sales, Customer Service, Executive Management, suppliers, customers, and third‑party auditors to ensure consistent quality performance and regulatory compliance.

Success Measures

• Maintaining AS9100D and ISO 9001 certification with successful audit outcomes.
• Reduction in customer complaints, nonconformances, scrap, and rework.
• Improvement in supplier quality performance.
• Timely completion and effectiveness of corrective actions.
• Achievement of departmental KPIs and quality objectives.
• Continuous improvement in operational efficiency and customer satisfaction.

Pay Range

Pay Range: 100,000.00 - 150,000.00

Benefits

• We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more!

Equal Opportunity Statement

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.

Company Overview

Welcome to the biggest small business you’ll ever find. Part of Berkshire Hathaway, Marmon is a global industrial organization made of 11 industry groups with 30K employees and $12 billion in annual revenue. As leaders in their respective industries, our 120+ companies thrive on an independent mindset and entrepreneurial spirit. At the same time, they benefit from being part of our industry groups—where they’re able to tap into the expertise and insights of other Marmon companies. While we’re all unique, we all share a common commitment to doing things that matter, leading at every level, and winning a better way. When you work at Marmon, you're advancing our everyday world and beyond. Our engineering solutions help millions around the world stay connected, healthy, and safe. Wherever you're at in your career, our people and resources will help you go further. As you grow your skills, you can also move up and around our 120+ companies. Work at a place you can stand behind. We show up to win every day, uphold the highest ethical standards, and always look to put each other in the best position to win.