Quality Assurance Manager

I8IS - Infiniti Software Solutions; San Antonio (TX); On-site; USD 68,000 - 92,000; Full time

Job summary

I8IS - Infiniti Software Solutions in San Antonio, TX seeks a Quality Assurance Manager to support Senior QA leadership in ensuring production and distribution meet quality and food safety standards. You will drive continuous improvement across QA programs and coordinate audits with customers and regulators.

Lead QA staff, develop SOPs, manage HACCP-based safety plans, and ensure compliance with SQF standards while maintaining documentation and training across departments.

Qualifications

• 3+ years of experience managing Quality and Food Safety Operations.
• 2+ years of experience managing QA/QC staff.
• Strong knowledge of food quality, food safety, regulatory compliance, and quality management systems.
• HACCP training and SQF, HACCP, BRC, USDA, FDA familiarity.

Responsibilities

• Develop, implement, and improve SOPs related to food quality and safety.
• Lead QA programs and ensure SQF compliance.
• Support audits from USDA, FDA, Health Department, customers and third parties.
• Investigate nonconformances and implement corrective actions.
• Oversee QA team resources and training.

Skills

QA Leadership

Food Safety

Regulatory Compliance

Audits

Education

BSc Food Science

Tools

Microsoft Office

Job description

Position: Quality Assurance Manager
Location: San Antonio, TX
Salary: $80K
Shift: 7:00 AM – 3:30 PM

About the Organization

The organization is an established food manufacturing and consumer products company that provides high-quality prepared food solutions to its customers. It operates in a collaborative, fast-paced environment where teams across Sales, Customer Service, Marketing, Quality Assurance, Accounting, and Operations work closely together to support business growth, customer satisfaction, and operational excellence.

SUMMARY

The Quality Assurance Manager will support the Senior QA Manager in ensuring that production and distribution activities meet or exceed all quality, food safety, regulatory, and company standards. This role will also support continuous improvement across Quality Control and Quality Assurance programs.

REQUIRED EXPERIENCE

• 3+ years of experience managing Quality and Food Safety Operations, preferably within a sous-vide or food manufacturing environment.
• 2+ years of experience managing QA/QC staff.
• Strong knowledge of food quality, food safety, regulatory compliance, and quality management systems.
• Experience with SQF, HACCP, BRC, USDA, FDA, and customer/third-party audits.
• HACCP training required.
• SQF Practitioner Certificate preferred.

EDUCATION

• Bachelor's degree in Food Science or a related field.
• Strong written and verbal communication skills.
• Excellent organizational and problem-solving abilities.
• Proficiency in Microsoft Office.

KEY RESPONSIBILITIES

• Develop, implement, and improve SOPs related to food quality and food safety.
• Perform daily Quality Control activities and monitor production processes for regulatory compliance.
• Lead and maintain SQF food safety and quality programs.
• Ensure QA programs comply with SQF standards and remain effective through verification and validation.
• Support USDA, FDA, Health Department, customer, and third-party audits.
• Maintain and implement HACCP-based food safety plans.
• Perform release inspections of incoming materials, in-process products, and finished products.
• Support calibration and preventive maintenance programs.
• Investigate nonconformances, determine root causes, and implement corrective action plans.
• Investigate customer complaints and internal quality issues and follow up on corrective actions.
• Review production and quality records to ensure required corrective actions are completed.
• Organize QA team resources and ensure adequate coverage of all quality activities.
• Ensure plant operations comply with federal regulations, customer requirements, and BRC standards.
• Educate departments on food safety and quality requirements and conduct process audits to identify gaps.
• Prepare for and conduct customer and regulatory audits.
• Maintain written quality programs, policies, and HACCP documentation.
• Oversee prerequisite programs, including supplier approval, pest control, sanitation, environmental/product testing, allergens, and maintenance.
• Supervise, train, and evaluate Quality Control staff and provide coaching and guidance.
• Provide technical support to customers and Sales when required.
• Perform other duties assigned by Management.

Please focus on candidates with strong food manufacturing QA leadership experience, HACCP/SQF knowledge, and proven experience managing QA/QC teams.